RoadVitals

2009 GMC Yukon Denali Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jan 29, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
33%
of 46 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 GMC Yukon Denali submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

AirbagsBody & structure
Filed Jan 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11065674
Incident
Dec 1, 2017
AirbagsBody & structure
Filed Jun 20, 2017

AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT AND NEVER KEPT OUTSIDE. THIS IS A HUGE GM PROBLEM AND THERE ARE THOUSANDS THAT NEED THIS FIXED. THERE ARE EVEN FACEBOOK GROUPS WITH THOUSANDS UPON THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM ACROSS MULTIPLE VEHICLES. THIS CRACK LITERALLY HAPPENED OUT OF NO WHERE.

NHTSA ID
11000284
Incident
Jun 2, 2015
Mileage
80,000 mi
Body & structure
Filed Mar 6, 2017

UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.

NHTSA ID
10958979
Incident
Jan 9, 2017
AirbagsBody & structure
Filed Sep 10, 2016

CRACKS IN DASHBOARD. NEAR PASSENGER AIRBAG, WHICH IS UNDER RECALL. HAPPENING TO SO MANY OF US. PLEASE HELP!!HTTPS://M.FACEBOOK.COM/GROUPS/GMDASHCRACK/

NHTSA ID
10905191
Incident
Feb 1, 2016
Mileage
100,000 mi
Body & structure
Filed Sep 9, 2016

TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AT THE DRIVER AND PASSENGER SIDE AIR BAG AREAS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA ID
10905026
Incident
Jul 1, 2016
Mileage
114,000 mi
Body & structure
Filed May 19, 2016

MY DASH HAS CRACKED IN TWO PLACES. ONE ON DRIVERS SIDE THE OTHER ON PASSENGER SIDE CLOSE TO AIRBAG LEAVING A HOLE. NOTHING HAD BEEN PLACED ON THE DASHBOARD IT JUST CRACKED DURING THE SUMMER.

NHTSA ID
10865912
Incident
Jan 1, 2016
Mileage
110,000 mi
Body & structure
Filed Aug 26, 2015

TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, A RATTLING NOISE EMITTED FROM THE CENTER OF THE INSTRUMENT PANEL. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A CRACK FROM THE INSTRUMENT PANEL LEADING DOWN TO THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10759550
Incident
Jul 15, 2015
Mileage
98,000 mi
AirbagsBody & structure
Filed Jul 11, 2015

CRACK ON DASHBOARD CONNECTED TO WHERE AIR BAG.

NHTSA ID
10733366
Incident
Jul 8, 2015
Mileage
60,000 mi
AirbagsBody & structure
Filed Nov 29, 2014

THE PROBLEM ON MY 2009 YUKON, IN LESS THEN 2 WEEKS MY DASHBOARD CRACKED IN 3 PLACES. 2 BY THE AIR BAGS AND 1 BY THE STEERING COLUMN. I'M THINKING THE ONES BY THE AIR BAGS ARE A SAFETY PROBLEM. IF THE AIR BAGS WOULD HAPPEN TO GO OFF , WITH THE CRACKED DASHBOARD. WILL THE DASH EXPLODE IN TO PIECES, LIKE SHRAPNEL. CAUSE MORE DAMAGE TO HUMAN LIFE? THIS SHOULD BE A SAFETY RECALL. IT STAYS UNDER A BREEZEWAY WHEN NOT IN USE. WE WHERE DRIVING AN HERD A POP IN THE DASH. THEN THE NEXT THING WE KNOW WE HAVE 3 CRACKS. I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM.. *TR

NHTSA ID
10661252
Incident
Nov 3, 2014
Mileage
34,500 mi
AirbagsBody & structure
Filed Oct 3, 2014

A CRACK HAD APPEARED ON THE DASHBOARD GOING TO THE DIRECTION OF THE AIRBAG. I HAD ATTEMPTED TO CONSULT WITH THE LOCAL GMC DEALERSHIP THAT STATED IT'S NO THREAT AND BASICALLY SENT ME ON MY WAY. IT'S BEEN A YEAR LATER AND NOW NOT ONLY HAS IT CRACKED IN THAT ONE AREA BUT I HAVE 2 ADDITIONAL CRACKS AND THE DASH HAS SEPARATED APPROX. 1/2" AT THE AIRBAG. IT SERIOUSLY CONCERNS ME CONSIDERING I HAVE CUSTODY OF MY GRANDCHILDREN (11 & 9) WHO ARE RIDING IN THIS VEHICLE 99.5% OF THE TIME. I'M DEATHLY AFRAID THE AIRBAG IS EITHER GOING TO DEPLOY ON ITS OWN OR WORSE NOT DEPLOY IF/WHEN IT'S NEEDED. *TR

NHTSA ID
10641289
Incident
Aug 1, 2013
Mileage
70,000 mi
Body & structure
Filed Sep 3, 2014

DOOR HANDLES ARE FAULTY, SOMETIMES THEY WILL NOT OPEN THE DOOR AND OTHER TIMES YOU CANNOT SHUT THE DOOR BECAUSE, THE DOOR HANDLE GETS STUCK. *TR

NHTSA ID
10630398
Incident
Sep 3, 2014
Mileage
65,000 mi
Body & structure
Filed Jun 18, 2014

WHEN NOT IN USE MY AUTO IS STORED INSIDE AN ATTACHED GARAGE. ONE MORNING WHEN I ENTER THE VEHICLE TO GO TO WORK I NOTICE A CRACK ON THE DASH ABOVE THE GLOVE BOX. IT WAS NOT THERE THE DAY BEFORE. NO ONE HAD BEEN IN THE VEHICLE EXCEPT ME AND THAT WAS THE DAY BEFORE TO DRIVE TO WORK AND TO DRIVE HOME. IT SAT IN THE GARAGE OVERNIGHT AND THE CRACK WAS NOTICED THE NEXT MORNING. *TR

NHTSA ID
10604313
Incident
May 1, 2014
Body & structure
Filed May 5, 2014

2009 YUKON DENALI... ON 2 SEPARATE OCCASIONS WHILE ATTEMPTING TO OPEN VEHICLE USING EXTERNAL DOOR HANDLES, THE FRONT PASSENGER SIDE DOOR HANDLE & REAR DRIVER'S SIDE DOOR HANDLE CAME OFF. THESE ARE THE CHROME PLATED MODELS. I WAS TOLD BY MULTIPLE SALES PERSONNEL, SERVICE TECHS, & SERVICE MANAGERS THAT THIS IS A COMMON PROBLEM (APPARENTLY THERE IS SOME SORT OF ISSUE WITH THE CHROME PLATED MODELS). I ALSO HAVE FRIENDS WITH SIMILAR MODELS- YUKON & TAHOE THAT HAVE EXPERIENCED THE SAME ISSUE. SOME HAVE REPLACED ALL 4 DOOR HANDLES. I FEAR THAT I WILL BE REPLACING THE REMAINING DOOR HANDLES IN THE NEAR FUTURE. I HAVE AN EXTENDED WARRANTY BUT WAS TOLD THAT IT IS NOT COVERED. OF COURSE THEY CONSIDER THIS A COSMETIC ISSUE & NOT A SAFETY ISSUE SO I TRULY DOUBT THAT THERE WILL BE A RECALL. I HAVE ALSO SEEN ON FORUMS THAT THIS IS A VERY COMMON PROBLEM AMONG GMC YUKON & CHEVY TAHOE OWNERS STARTING AROUND THE 2007 MODEL YEAR. *TR

NHTSA ID
10586579
Incident
Sep 20, 2013
Mileage
68,416 mi
Body & structure
Filed Feb 7, 2014

THE DASH WHERE THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL CRACKED. WHEN I WAS SEARCHING TO FIND A REPAIR SHOP NEAR ME, I CAME ACROSS SEVERAL BLOGS (HTTP://REPAIRPAL.COM/THE-UPPER-DASH-MAY-CRACK-554 AND HTTP://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2009/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML) MANY PEOPLE COMPLAINING OF THE EXACT CRACKS. WHEN I CALLED GMC THEY EXPLAINED ANY RECALL HAS TO BE PROCESSED THROUGH THIS ASSOCIATION, WHICH I CERTAINLY WASN'T AWARE OF, AND I DO NOT THINK THE OTHER PEOPLE WERE EITHER BECAUSE IT'S AN APPROXIMATELY $1,600 REPAIR AT THE DEALERSHIP, AND PEOPLE HAVE PAID IT. I REALLY THINK THIS IS AN ISSUE THAT SHOULD BE RECTIFIED THROUGH GMC, SO IF THIS ONE COMPLAINT IS NOT ENOUGH, PLEASE GIVE ME AN OPPORTUNITY TO FIND OTHERS WITH THE SAME ISSUE TO FILE A COMPLAINT AS WELL. THANK YOU! *TR

NHTSA ID
10563397
Incident
Jan 1, 2014
Mileage
55,000 mi
Body & structure
Filed Jan 2, 2013

THE OUTER DOOR HANDLE ON THE DRIVERS DOOR AND FRONT PASSENGER DOOR ARE COMING OFF THE VEHICLE. *TR

NHTSA ID
10490836
Incident
Nov 1, 2012

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .