RoadVitals

2009 GMC Yukon Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jul 17, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 GMC Yukon Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical525.0%
  • Airbags420.0%
  • Brakes315.0%
  • Steering210.0%
  • Body & structure210.0%
  • Visibility15.0%
  • Engine15.0%
  • Interior & seats15.0%
  • Transmission15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

ALL THREE OF MY DOOR LOCKS NO LONGER LOCK ELECTRONICALLY. THEY MUST BE LOCKED MANUALLY. I HAVE TWO CHILDREN AND THIS IS A MAJOR SAFETY CONCERN. MANY COMPLAINTS HAVE BEEN FILED TO GM INDICATING THAT THIS IS A MANUFACTURING ERROR. MY CAR HAS 85000 MILES AND MANY THAT HAVE COMPLAINED HAVE FAR LESS. THIS IS CLEARLY AN ISSUE THAT SHOULD BE RECALLED. I REACHED OUT TO GM WITH NO SOLUTION OFFERED OTHER THAN THEM BASICALLY SAYING I AM ON MY OWN. THEY DID OFFER TO HELP ME FIND A LOCAL DEALER I COULD SHELL OUT MY MONEY TO. PLEASE HELP. THIS ISSUE OCCURS WHEN THE CAR IS AT REST AND IN MOTION.

NHTSA ID 11075116 · filed Feb 26, 2018

UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!! *TR

NHTSA ID 10641560 · filed Oct 5, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

4
reports

From owner reports, verbatim

THERE TAKATA RECALL HAS BEEN A RECALL FOR OVER 3 YEARS ON THE CAR I WENT TO GET IT REPAIRED DUE TO MY SERVICE AIR BAG LIGHT COMING ON AND THEY KEEP TELLING ME THAT A REPAIR HAS NOT BEEN FOUND FOR THE TAKATA RECALL.

NHTSA ID 11232859 · filed Jul 17, 2019

LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.

NHTSA ID 11157118 · filed Dec 9, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY SINCE 2016. THE VEHICLE WAS TAKEN TO THE DEALER (THOMAS CHEVROLET, 1263 W BALTIMORE PIKE, MEDIA, PA 19063), BUT THEY COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4516506076 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,300.

NHTSA ID 11120594 · filed Aug 17, 2018

IN LATE MAY 2014 I STARTED GETTING A BRAKE ERROR MESSAGE & MY BRAKES WOULD NOT WORK PROPERLY. I WOULD PUSH DOWN ON THE BRAKES & IT WOULD BE HARD TO BRAKE. I WAS BARELY ABLE TO PULL OVER, HOWEVER I MADE IT TO THE SIDE OF THE HIGHWAY & TURNED OFF MY VEHICLE, WHEN I TURNED IT ON THE BRAKE ERROR WAS GONE & MY BRAKES SEEMED TO WORK. I TOOK MY CAR TO THE DEALER ON MAY 29, 2014 THEY SAID IT WAS THE MASTER BRAKE CYLINDER SENSOR, BUT I HAD TO WAIT BECAUSE GM HAD THE ITEM ON BACK ORDER. I GOT THE CAR REPAIRED BUT THE DAY AFTER I PICKED IT UP THE SAME THING HAPPENED BUT THIS TIME MY BRAKES FAILED COMPLETELY & WE HAD TO USE THE EMERGENCY BRAKES AND ALMOST GOT INTO AN ACCIDENT DUE TO THE FAILURE. I TOOK THE CAR IN AGAIN & THEY SAID THEY NEEDED TO REPAIR THE ABS BRAKE ASSEMBLY, SO WE PROCEEDED TO APPROVE THE REPAIR & GET THAT FIXED. I PICKED UP THE CAR AFTER THIS 2ND REPAIR FOR THE SAME ISSUE,BUT WHEN I WAS DRIVING OFF THE LOT I AGAIN GOT THE SAME BRAKE ERROR MESSAGE & MY BRAKES AGAIN WERE FAILING. I DID A U TURN BACK INTO THE DEALER. MY CAR HAS BEEN THEE EVER SINCE. THIS TIME AROUND THEY SAID I NEEDED A COUPLE MORE PARTS ONE BEING AN ADAPTER GM # 25862232. HOWEVER, THIS ADAPTER IS NOT AVAILABLE ANYWHERE IN THE USA OR ABROAD. I CONTACTED GM & THEY SAID THEY KNOW MY CARS REPAIR ISSUES BUT DO NOT HAVE THE PART AND DON'T KNOW WHEN THEY WILL HAVE IT. *TR

NHTSA ID 10615522 · filed Jul 22, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MILES AN HOUR MY VEHICLES CHECK ENGINE LIGHT CAME ON AND LA MESSAGE OF ENGINE POWER REDUCED APPEARED. THE VEHICLE LOSS POWER BUT I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY. THE CAR WOULD NOT TURN ON AND I HAD TO CAL AAA TO TAKE MY CARE TO THE DEALER. THE DEALER SAID THAT THE VALVE BODY INTERNALLY SHORTED THE MEMORY CIRCUIT AND THE CRANKSHAFT SENSOR SHORTED. THE DEALER SAID THAT THEY FOUND THE HARNESS FOR THE CRANKSHAFT HAD MELTED AND SHORTED OUT THE SENSORS. THEY REPAIRED THE HARNESS, REPLACED THE SHORTED OUT SENSOR AND REPLACED THE VALVEBODY/TCM. DO NOT KNOW WHAT CAUSED THE VALVE BODY TO SHORT AND CAUSE THE CRANKSHAFT SENSOR TO MELT. *TR

NHTSA ID 10615524 · filed Jul 22, 2014

11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013 *JS

NHTSA ID 10505056 · filed Mar 25, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.

NHTSA ID 11157118 · filed Dec 9, 2018

MULTIPLE CRACKS ON THE DASHBOARD. THIS PROBLEM WAS DISCOVERED SEVERAL YEARS AGO.

NHTSA ID 11120857 · filed Aug 18, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.

NHTSA ID 11157118 · filed Dec 9, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!! *TR

NHTSA ID 10641560 · filed Oct 5, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

3 OF THE 4 DOOR LOCKS FAILED TO WORK AS INTENDED, I.E., WITH FOB AND HAD TO BE MANUALLY MANIPULATED TO OPEN DOORS. ONE DOOR COULD BE OPENED WITH KEY. ONE DOOR COULD ONLY BE OPENED IF LOCK WAS PULLED UP MANUALLY - IT WOULD LOCK AUTOMATICALLY, BUT TOOK MANUAL INTERVENTION TO GET THE LOCK IN THE UN-LOCK POSITION. UNLESS THERE WAS AN ADULT IN THIS POSITION TO OPEN THE LOCK, THE DOOR COULD NOT BE ACCESSED FROM THE OUTSIDE. THIS WAS A REAR PASSENGER DOOR AND CAUSED GREAT CONCERN WHEN CHILDREN WERE IN THE CAR. I HAVE HAD THE 3 LOCKS REPLACED AT A GREAT DOLLAR COST, BUT COULD NOT IN GOOD CONSCIENCE HAVE CHILDREN IN THE REAR SEAT WITHOUT HAVING IT DONE. I HAVE REQUESTED REIMBURSEMENT FROM GMC AS I DO NOT BELIEVE A 75% FAILURE RATE ON DOOR LOCKS IS ACCEPTABLE SAFE PERFORMANCE OF THIS VEHICLE. *TR

NHTSA ID 10622583 · filed Aug 15, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013 *JS

NHTSA ID 10505056 · filed Mar 25, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .