2002 GMC Yukon Xl 1500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Yukon Xl 1500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1456.0%
- Engine28.0%
- Electrical28.0%
- Seat belts14.0%
- Steering14.0%
- Tires & wheels14.0%
- Body & structure14.0%
- Transmission14.0%
- Driver assistance14.0%
- Other / unspecified14.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THIS VEHICLE HAS HAD A LONG HISTORY OF NEEDED BRAKE WORK. BRAKES WERE RECENTLY CHANGED AGAIN AND IT STILL HAS SOFT BRAKING AS WELL AS PULSATING BRAKING. BOTH OF THESE FACTORS LEAD TO DANGEROUSLY SLOW STOPPING EVEN WITH PRACTICALLY NEW PARTS.
THIS VEHICLE CAME WITH FACTORY TOW PACKAGE. BRAKE LINES, REAR, WERE REPAIRED A YEAR AGO. TOWING A HORSE TRAILER WITH HORSE ( APPROX 6500 LBS TOTAL ), THE FRONT BREAK LINE FROM THE ABS MODULE BROKE AND PEDAL WENT TO FLOOR WHILE EXITING 90W ONTO 84W. TRAILER BRAKES FINALLY STOPPED THE VEHICLE A FEW INCHES FROM THE AUTO IN FRONT OF US . THIS WAS ON NEW YEARS EVE THIS YEAR, AND 2:00PM IN THE AFTERNOON. FOUND A GARAGE/MECHANIC TO REPAIR THE FRONT LINE. THIS COULD HAVE CAUSED A MAJOR ACCIDENT INVOLVING A NUMBER OF CARS AND TRUCKS. I HAVE THE VEHICLE INSPECTED AT EVERY OIL CHANGE, AND HAVE IT REPAIRED WHEN NEEDED. I HAVE READ OF MANY ISSUES WITH THE (CHEAP ) BRAKE LINES GM HAS USED IN THESE VEHICLES( 1999 TO 2003 ), AND AS THEY GET OLDER, THEY ARE JUST AN ACCIDENT WAITING TO HAPPEN. GM SHOULD RECALL THESE VEHICLES, AND FIX THE PROBLEM WITH CORRODING BREAK LINES. ESPECIALLY WITH THEIR " PROFESSIONAL GRADE" ADVERTISEMENTS. VERY MISLEADING. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I HAVE A 2002 GMC YUKON XL. THIS VEHICLE THAT I RECENTLY PURCHASED HAS STALLED ON TWO OCCASIONS WHILE DRIVING. BOTH TIMES I WAS IN TRAFFIC AND HAD DIFFICULTY SAFELY GETTING OFF THE ROADWAY, AS I HAD NO POWER. I HAVE DONE A FAIR AMOUNT OF RESEARCH AND FOUND THAT I AM 1 OF MANY WITH THIS COMPLAINT. *TR
VEHICLE STALLING WITHOUT REASON. OFTEN IN HEAVY TRAFFIC. MANUFACTURER USED PLASTIC INTAKE THAT FAILED DUE TO HEAT. $1050.00 TO REPLACE PART WITH SAME TYPE. WARRANTY FOR 12 MONTHS OR 12,000 MILES. PART COULD FAIL AGAIN AT MY EXPENSE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I PURCHASED A 2002 GMC YUKON XL 2 DAYS AGO, SOLD "AS IS" WITH NO WARRANTY. AT THE BOTTOM OF THE SPEEDOMETER ARE THE LIGHTS THAT INDICATE THE POSITION OF THE SHIFTER (PARK, REVERSE, NEUTRAL, OVERDRIVE, AND GEARS 3,2 AND 1) AND ALSO THE ODOMETER READING. THESE INDICATOR LIGHTS WORKED FINE DURING THE TEST DRIVE BUT BECAME INTERMITTENT ON THE DRIVE HOME FROM THE DEALERSHIP AND WHILE DRIVING THE VEHICLE SINCE THEN. YOU LOSE ALL INDICATION OF WHAT GEAR YOU ARE IN AND OF THE ODOMETER READING. THIS PROBLEM COULD LEAD TO A DRIVER SHIFTING GEARS IMPROPERLY AND UNSAFELY, SUCH AS SHIFTING INTO A FORWARD GEAR IN A PARKING LOT WHEN THE REVERSE GEAR IS INTENDED OR SHIFTING INTO REVERSE WHILE DRIVING AND SEEKING OVERDRIVE AFTER BEING IN A LOWER GEAR. I HAVE NOW BEEN TOLD BY A FEW DEALERS THAT INSTRUMENT CLUSTER FAILURES ARE SOMEWHAT COMMON IN YUKON XLS AND ARE COSTING AN AVERAGE OF ABOUT $700 TO REPLACE THE ENTIRE INSTRUMENT CLUSTER WHEN ONLY A SINGLE GAUGE IS HAVING AN INTERMITTENT PROBLEM. SINCE THE PROBLEM SEEMS TO BE COMMON AND CAN EFFECT SAFETY, AS IN THE EXAMPLES I GAVE ABOVE, PLEASE INVESTIGATE THIS PROBLEM AND SEE IF A RECALL/MANUFACTURER FIX IS WARRANTED. I JUST INVESTIGATED DRIVER COMPLAINTS AROUND THE INTERNET AND FOUND SEVERAL COMPLAINTS ABOUT YUKON XL SPEEDOMETER FAILURE/INTERMITTENT, FOR INSTANCE. IF A DRIVER DOESN'T KNOW WHAT SPEED HE IS TRAVELING AT HE IS A LESS SAFE DRIVER AND A POTENTIAL HAZARD TO OTHERS. EXCESSIVELY SLOW DRIVERS AND EXCESSIVELY FAST DRIVERS CAN BOTH CAUSE SERIOUS PROBLEMS IN TRAFFIC, AND IN RURAL AREAS THERE MAY BE FEWER, IF ANY, DRIVERS ALONGSIDE TO HELP GAUGE THE NORMAL SPEED THAT IS APPROPRIATE. ALSO A VEHICLE COULD UNEXPECTEDLY FAIL OR STALL IN TRAFFIC, CAUSING AN ACCIDENT, IF A DRIVER IS UNAWARE OF AN EXTREMELY LOW BATTERY OR LOW FUEL, ETC. INSTRUMENT CLUSTERS ARE VERY IMPORTANT FOR SAFETY IN MANY WAYS. PLEASE INVESTIGATE PROBLEMS WITH INTERMITTENT AND FAILURES IN THE INSTRUMENT CLUSTERS USED IN 2002 GMC YUKON XLS. (MINE IS A 1500). *TR
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
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I OWN A 2002 CHEVY TAHOE, AND I'M IN CHARGE OF SERVICING THREE, 2002 AND 2003 GMC YUKONS FOR MY PLACE OF EMPLOYMENT. THE MIDDLE ROW SEATS IN ALL OF THESE HAVE SEATBELT ISSUES. THESE ARE EXTREMELY EXPENSIVE TO FIX OR REPLACE AND ALL FOUR VEHICLES THAT I DEAL WITH HAVE AT LEAST ONE OF THE SHOULDER BELTS IN THAT MIDDLE ROW SEAT THAT EITHER WONT COME OUT OR WON'T RETRACT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE LEFT FRONT WHEEL NEARLY FELL OFF OUR 2002 YUKON 1500 SLT. WE HAD JUST STOPPED TO PAY A TOLL ON THE MAINE TURNPIKE. AS WE DROVE OUT OF THE TOLL BOOTH, MY HUSBAND HAD DIFFICULTY CONTROLLING THE VEHICLE. A TERRIBLE GRINDING NOISE CAME FROM THE LEFT FRONT END OF OUR CAR. THE ABS LIGHT FLASHED ON. GRIPPING THE WOBBLY STEERING WHEEL, MY HUSBAND GUIDED THE VEHICLE ACROSS SEVERAL LANES OF TRAFFIC INTO THE NARROW BREAKDOWN LANE. THE LEFT FRONT WHEEL WAS ALMOST COMPLETELY OFF THE VEHICLE. CARS AND TRUCKS WHIZZED BY DANGEROUSLY CLOSE AS MY HUSBAND TRIED TO REPOSITION THE WHEEL AND TIGHTEN THE BOLTS THAT HAD LOOSENED. TWO HUNDRED MILES FROM HOME, AND A FEW MILES FROM OUR DESTINATION, WE HOBBLED ON. MY HUSBAND STOPPED REPEATEDLY TO RETIGHTEN THE BOLTS. WE GOT OFF THE TURNPIKE AND INCHED ALONG SLOWLY ON BACK ROADS. STILL, THIS FINAL LEG OF OUR JOURNEY WAS TREACHEROUS. STEERING WAS ALL BUT IMPOSSIBLE. WE NEARLY WENT OFF THE ROAD. WHEN FINALLY SAFELY STOPPED, THE TIRE AND METAL WHEEL PARTS WERE SO HOT, THEY HAD TO BE HOSED DOWN. SMOKE CAME FROM THE WHEEL. THE METAL WAS SCORCHED. THE CALIPER HOLDING THE WHEEL WAS SEVERELY BENT, THE BRAKES DESTROYED, AND THE INSIDE OF THE WHEEL SCORED AND CHARRED. PARTS HAD DISINTEGRATED. THE BEARINGS WERE GONE. IT IS INCREDIBLE WE WERE ABLE TO DRIVE EVEN 10 MILES. IF I HAD BEEN BEHIND THE WHEEL, INSTEAD OF MY HUSBAND, I WOULD HAVE LOST CONTROL OF THE CAR. IF THE PROBLEM HAD MANIFESTED ITSELF AS WE HURTLED DOWN THE HIGHWAY INSTEAD OF EXITING A TOLL BOOTH, THE WHEEL SURELY WOULD HAVE FLOWN OFF THE CAR INTO TRAFFIC. I SHUDDER TO THINK OF THE CONSEQUENCES. OUR TWO YOUNG SONS WERE IN THE BACK SEAT. WE WERE VERY LUCKY, BUT ARE NOW MINUS A VEHICLE WE NEED. IT SITS WHERE WE LEFT IT, 200 MILES AWAY. WE NEED TO BRING IT HOME, BUT THE TOW CHARGE WILL BE PROHIBITIVELY EXPENSIVE, NOT TO MENTION THE REPAIRS. THIS SHOULD NOT HAVE HAPPENED. WE NEVER RECEIVED ANY NOTICE OF KNOWN PROBLEMS RELATED TO AN ISSUE WITH THIS YUKON'S WHEELS. WHY NOT? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
CONTINENTAL SPORT LT/SUV TIRE TREAD WAS COMING APART ON THE HIGHWAY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY WIFE WAS DRIVING ON THE HIGHWAY AND THE BACK LIFT GLASS BLEW OFF THE TAILGATE AND HIT A MOTORCYCLIST HE WAS NOT INJURED BUT THERE WAS SOME DAMAGE TO HIS BIKE. THE INSURANCE COMPANY WILL NOT COVER THE REPAIRS TO THE GLASS AND THE DEALER SAID THAT THERE IS NO RECALL FOR THE GLASS SO I HAVE TO PAY FOR REPLACEMENT OUT OF POCKET. WHEN I WENT TO THE GLASS PLACE THE GUY TOLD ME THE SAME THING HAPPEN WITH HIS SUV AND THE DEALER SAID THEY HAD TO UPDATE HIS LIFT GLASS WITH BOLTS INSTEAD OF THE GLUE THAT WAS ORIGINALLY USED WHEN MANUFACTURED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
ON 2/24/2008 I TRIED TO MOVE THE AUTOMATIC GEAR SELECT LEVER ON MY 2002 GMC YUKON XL TO THE PARK POSITION. THE GEAR SELECT LEVER WOULD NOT MOVE INTO THE PARK POSITION. AS A RESULT, I COULD NOT REMOVE THE KEYS OR STOP THE VEHICLE FROM MOVING WHILE SITTING IN MY GARAGE. I COULD PLACE IT IN ANY GEAR EXCEPT PARK. AFTER LOOKING AROUND THE BASE OF THE SHIFT LEVER, I NOTICED A PART OF A BROKEN SPRING STUCK IN THE PIVOT POINT OF THE GEAR SHIFT LEVER. I REMOVED THE BROKEN SPRING PARTS AND THE SHIFT LEVER WILL NOW MOVE TO PARK. AS A RESULT OF THE RETURN SPRING BEING BROKEN THE LEVER NOW MOVES FREELY AND WE HAVE TO MANUALLY MOVE IT TOWARDS THE FRONT OF THE VEHICLE TO STOP THE ENGINE AND REMOVE THE KEYS. WITH THE VEHICLE RUNNING, AND THE GEAR SHIFT LEVER MOVED TOWARDS THE REAR OF THE VEHICLE ALL THE INDICATOR LIGHTS FOR THE TRANSMISSION TURN OFF, AT THIS POINT IT IS UNKNOWN WHAT GEAR THE VEHICLE IS IN. I CALLED MY LOCAL CHEVORLET DEALER ON 2/25/08 AND THEY SAID THIS IS MY PROBLEM AND I WOULD HAVE TO PAY TO EVEN GET DIAGNOSIS OR ESTIMATE FOR THE REPAIR. I FEEL THIS IS A SAFETY ISSUE, I DON'T THINK THIS SHOULD EVER HAPPEN TO ANY VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
EARLY IN THE MORNING I START UP THE TRUCK TO WARM IT UP. I PUT THE TRUCK IN REVERSE AND AS SOON AS I PUT THE TRUCK IN DRIVE THE "REDUCE ENGINE POWER" LIGHT COMES ON, THEN THE TRUCK GOES "LIMP MODE" (NOT ALLOWING THE TRUCK TO GO NO MORE THAN 20 MPH IN MOTION). I HAVE TO RESTART THE TRUCK 5 TIMES FOR THE "REDUCE ENGINE POWER" LIGHT TO TURN OFF. LEAVING THE "SERVICE ENGINE" LIGHT ON. THIS PROBLEM OCCURS EVERY MORNING, NO MATTER HOE LONG I WARM UP THE TRUCK. I BOUGHT THIS TRUCK 3 YEARS AGO FROM A USED CAR LOT, AND I DIDNT START HAVING ISSUES UNTIL 1 YEAR AGO. THROTTLE BODY ASSEMBLY SEEMS TO BE THE ISSUE WITH ALL GM VEHICLES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE LEFT FRONT WHEEL NEARLY FELL OFF OUR 2002 YUKON 1500 SLT. WE HAD JUST STOPPED TO PAY A TOLL ON THE MAINE TURNPIKE. AS WE DROVE OUT OF THE TOLL BOOTH, MY HUSBAND HAD DIFFICULTY CONTROLLING THE VEHICLE. A TERRIBLE GRINDING NOISE CAME FROM THE LEFT FRONT END OF OUR CAR. THE ABS LIGHT FLASHED ON. GRIPPING THE WOBBLY STEERING WHEEL, MY HUSBAND GUIDED THE VEHICLE ACROSS SEVERAL LANES OF TRAFFIC INTO THE NARROW BREAKDOWN LANE. THE LEFT FRONT WHEEL WAS ALMOST COMPLETELY OFF THE VEHICLE. CARS AND TRUCKS WHIZZED BY DANGEROUSLY CLOSE AS MY HUSBAND TRIED TO REPOSITION THE WHEEL AND TIGHTEN THE BOLTS THAT HAD LOOSENED. TWO HUNDRED MILES FROM HOME, AND A FEW MILES FROM OUR DESTINATION, WE HOBBLED ON. MY HUSBAND STOPPED REPEATEDLY TO RETIGHTEN THE BOLTS. WE GOT OFF THE TURNPIKE AND INCHED ALONG SLOWLY ON BACK ROADS. STILL, THIS FINAL LEG OF OUR JOURNEY WAS TREACHEROUS. STEERING WAS ALL BUT IMPOSSIBLE. WE NEARLY WENT OFF THE ROAD. WHEN FINALLY SAFELY STOPPED, THE TIRE AND METAL WHEEL PARTS WERE SO HOT, THEY HAD TO BE HOSED DOWN. SMOKE CAME FROM THE WHEEL. THE METAL WAS SCORCHED. THE CALIPER HOLDING THE WHEEL WAS SEVERELY BENT, THE BRAKES DESTROYED, AND THE INSIDE OF THE WHEEL SCORED AND CHARRED. PARTS HAD DISINTEGRATED. THE BEARINGS WERE GONE. IT IS INCREDIBLE WE WERE ABLE TO DRIVE EVEN 10 MILES. IF I HAD BEEN BEHIND THE WHEEL, INSTEAD OF MY HUSBAND, I WOULD HAVE LOST CONTROL OF THE CAR. IF THE PROBLEM HAD MANIFESTED ITSELF AS WE HURTLED DOWN THE HIGHWAY INSTEAD OF EXITING A TOLL BOOTH, THE WHEEL SURELY WOULD HAVE FLOWN OFF THE CAR INTO TRAFFIC. I SHUDDER TO THINK OF THE CONSEQUENCES. OUR TWO YOUNG SONS WERE IN THE BACK SEAT. WE WERE VERY LUCKY, BUT ARE NOW MINUS A VEHICLE WE NEED. IT SITS WHERE WE LEFT IT, 200 MILES AWAY. WE NEED TO BRING IT HOME, BUT THE TOW CHARGE WILL BE PROHIBITIVELY EXPENSIVE, NOT TO MENTION THE REPAIRS. THIS SHOULD NOT HAVE HAPPENED. WE NEVER RECEIVED ANY NOTICE OF KNOWN PROBLEMS RELATED TO AN ISSUE WITH THIS YUKON'S WHEELS. WHY NOT? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .