2009 GMC Yukon Xl Owner Complaints

The dashboard cracked in 3 places shortly after we purchased vehicle. Above steering wheel and passenger side by airbag.

NHTSA ID

11424142

Incident

Jul 9, 2017

OPEN RECALL # N212328790 NHTSA# 21V053

NHTSA ID

11399857

Incident

Feb 5, 2021

Mileage

138,500 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11399340

Incident

Mar 3, 2021

DASH IS BRITTLE AND CRACKING. WHILE DRIVING SMALL PIECES OF DASH COME LOOSE AND COULD GET IN YOUR EYES

NHTSA ID

11376934

Incident

Jan 1, 2020

Mileage

125,000 mi

I WAS

NHTSA ID

11376000

Incident

Oct 22, 2020

WE JUST TOOK IN TO HAVE VEHICLE LOOKED AND AND SAID IT WAS FIRST THE ELECTRICAL AND NOW IS THE MEMBRANE OF THE VEHICLE, CAUSING THE REMOTE START AND ENGINE LIGHT TO NOT WORK. ALSO CAUSING THE VEHICLE TO CUT OUT DUE TO A PROBLEM IN THE FUEL SYSTEM. LOOKING UP THE VIN I SEE SOME OF THESE VEHICLE HAS THIS ISSUE BUT DOESN'T SHOW UNDER MY VIN. ALSO HAVE BEEN TOLD USING TONS OF OIL AND THIS HAS BEEN SEEN WITH THE GMC YUKONS. WE JUST HAD A VERY EXPENSIVE VISIT TO THE SHOP AND WANT TO KNOW WHY THIS PARTICULAR ISSUES ARE NOT COVERED UNDER THE RECALLS FOR MY VEHICLES VIN. YOUR RESPONSE WILL BE APPRECIATED.

NHTSA ID

11321076

Incident

Jul 5, 2019

Mileage

136,000 mi

I WORK IN A DEALERSHIP AND PURCHASED MY VEHICLE USED IN APRIL 2016. AT THE TIME IT HAD SMALL CRACKS THAT EXTENDED FROM THE DASH AIRBAGS ABOUT 1" OR SO TOWARDS THE WINDSHIELD. THE CRACKS ARE NOW QUITE LARGE. IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC FROM THE DASH WOULD ALSO BECOME AIRBORNE. THIS HAS BECOME A SERIOUS SAFETY CONCERN TO MYSELF WHILE DRIVING AS WELL AS ANYONE WHO MAY SIT IN THE FRONT SEAT, INCLUDING MY GRANDCHILDREN. THESE CRACKS ARE NOW ABOUT 1/4" IN WIDTH AND ABOUT 3" LONG AND EXTEND FROM THE EDGE OF THE AIRBAG AND END AT THE DEFOGGER VENTS UNDER THE WINDSHIELD. I FEEL THAT THIS IS SOMETHING THAT GM SHOULD BE CONCERNED ABOUT AS WELL. IT WOULD BE TO GM'S ADVANTAGE TO TAKE CARE OF THIS NOW, RATHER THAN WAIT UNTIL THE UNTHINKABLE HAPPENS. I WILL FORWARD PICTURES IF YOU REQUEST. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11302481

Incident

Jan 28, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HARDY CHEVROLET BUICK GMC 1249 CHARLES HARDY PKWY, DALLAS, GA 30157 (470) 938-8624 AND DAY'S CHEVROLET OF JASPER 375 GA-515, JASPER, GA 30143 (706) 692-3441 BUT WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11300157

Incident

Jul 1, 2016

TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND, WHEN THE WHEEL WAS REMOVED, IT DISINTEGRATED DUE TO CORROSION. THE TECHNICIAN ALSO NOTICED THAT THE AREA AROUND THE LUG NUT WAS ALSO CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID

11271452

Incident

Oct 15, 2019

Mileage

40,000 mi

TAKATA RECALL. I HAVE CONTACTED GM, DEALERSHIPS AS GM TOLD ME AND NOW HERE. I DO NOT FEEL SAFE DRIVING MY VEHICLE WITH THIS CURRENT SITUATION AND NO FIX FOR THIS MAKE OF VEHICLES. I'M REQUESTING SOME BETTER ANSWER OTHER THAN "DON'T PUT A PASSENGER IN THAT SEAT" OR "DISENGAGE THE AIRBAG". I WOULD LIKE EITHER MY VEHICLE TO BE OUT OF MY HANDS FREE AND CLEAR OR SOME OTHER SOLUTION NOT PUTTING ME IN ANY MORE OF AN INCONVENIENCE. THIS IS A SEVERE ISSUE THAT COULD RESULT IN MANY PROBLEMS. THERE ARE NO PHOTOS OR MORE DETAILS AS A CONSUMER WE CAN NOT VIEW THE AIRBAG. I LIVE IN TEXAS WHERE CONDITIONS ARE HOT AND HUMID IN WHICH THE RECALL SPECIFICALLY STATES IS MORE OF A CAUSE FOR THE DETERIORATION. PLEASE CONTACT ME TO REMEDY THIS SITUATION, AND DOING NOTHING IS NOT ACCEPTABLE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. AT THIS TIME THERE HAS BEEN NO COLLISION OR ISSUES, BUT AT THE POINT THERE MAY BE IT WILL BE TOO LATE.

NHTSA ID

11084302

Incident

Jan 1, 2015

BROKEN/CRACKED MOTOR MOUNT BRACKET. UNSURE IF IT HAPPENED DURING MOTION OR WAS FAULTY.

NHTSA ID

11056047

Incident

Dec 20, 2017

Mileage

170,000 mi

TAKATA RECALL

NHTSA ID

11042180

Incident

Apr 11, 2016

DASH IS CRACKED BY AIR BAG AND ABOVE THE INSTRUMENT PANEL THIS A BIG PROBLEM FOR GMC YUKONS AND SHOULD BE RECALLED AND YOU CAN HEAR CRACKLING WHEN DRIVING IT CAME OUT OF NO WHERE AND IS OUT OF WEATHER7

NHTSA ID

11011156

Incident

Jul 23, 2017

Mileage

10,000 mi

DRIVING DOWN THE ROAD AND HAD LOSS OF POWER AND TRACTION CONTROL WAS TURNING ON AND OFF. MOTOR STARTED WITH A LOUD TICKING SOUND. STOPPED VEHICLE TO CHECK UNDER HOOD CHECKED OIL LEVEL GOOD, OIL PRESSURE FINE, TEMP FINE,SHUT UNIT OFF AND RESTARTED. CALLED TRIPLE A FOR A TOW. AFTER FURTHER INVESTIGATION FOUND NUMBER 7 CYLINDER COLLAPSED ORDERED PARTS AND REPLACED. PULLED REST OF LIFTERS ON DRIVER SIDE AND CHECKED FOR WEAR AND REPLACED TO SERVICE. RAN VEHICLE FOR 10 MINUTES AND STARTED WITH A FAILED LIFTER ON CYLINDER #1. THIS MOTOR WAS REDONE BY GMC DO TO HEAVY OIL CONSUMPTION 25000 MILES AGO. YOU SERIOUSLY NEED TO LOOK INTO HOW MANY AFM LIFTER FAILURES THERE HAVE BEEN. THE GMC SHOP I GOT MY PARTS AT HAVE A CREW THATS ALL THEY DO IS REPLACE LIFTERS

NHTSA ID

10914825

Incident

Oct 1, 2016

Mileage

120,000 mi

THE DASH HAS CRACKED ON THE RIGHT, NEXT TO THE PASSENGER AIR BAG.

NHTSA ID

10897831

Incident

Aug 20, 2016

Mileage

29,000 mi

DASH IS CRACKED BESIDE PASSENGER AIRBAG. GM STATED THAT NOBODY HAS DIED YET, SO THEY WILL NOT ISSUE A RECALL. THE DASH IS BRITTLE AND CRACKING MORE EVERY DAY. WHEN THE AIRBAG DEPLOYS, I AM TERRIFIED THAT DASH SHRAPNEL WILL BE THROWN INTO MY CHILDREN'S FACES. THE CRACK OCCURRED OVERNIGHT, WHEN THE CAR WAS GARAGE KEPT.

NHTSA ID

10863388

Incident

Nov 24, 2013

Mileage

46,000 mi

TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT THE DASHBOARD CRACKED ABOVE THE PASSENGER SIDE AIR BAG AND THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10676790

Incident

May 1, 2014

Mileage

70,000 mi

NOTICED HUGE CRACK IN DASH FOR NO APPARENT REASON. COMMON ISSUE ON 2007-2013 VEHICLES I'M FINDING OUT. CONCERNED WITH DANGER OF PLASTIC SHARDS CAUSING SERIOUS INJURY IF AIRBAGS ARE DEPLOYED. VEHICLE HAD NEVER BEEN IN ACCIDENT AND HAS LOW MILAGE AND KEPT UP WELL. GM HAS OFFERED LITTLE HELP. *JS

NHTSA ID

10662106

Incident

Aug 9, 2014

Mileage

42,000 mi

DASH CRACKED ON THE TOP RIGHT CORNER OF THE PASSENGER SIDE AIR BAG. POSSIBLE SAFETY ISSUE OF AIRBAG NOT BEING HELD IN PROPERLY NOW, OR SHARP CORNER OF CRACKED DASH CUTTING PASSENGER IN THE EVENT OF A POSSIBLE AIRBAG DEPLOYMENT. *TR

NHTSA ID

10606184

Incident

Dec 30, 2013

Mileage

61,000 mi

THE CHROME DOOR HANDLES IN THE SUV ARE PEALING AND THE MATERIAL WILL CUT YOUR HAND. BOTH MY WIFE AND I HAVE RECEIVED CUTS FROM THESE HANDLES. FROM READING ON LINE IT APPEARS THAT THIS A PROBLEM WITH A LOT OF THE GM SUVS'. I READ THAT YOU STARTED LOOKING INTO THIS BUT I CAN'T FIND WHERE THERE WAS ANY CONCLUSION. THE DEALER IS HAPPY TO REPLACE THESE IF I AM WILLING TO PAY FOR IT, BUT WILL NO GUARANTEE THAT THE NEW ONES WON'T HAVE THE SAME PROBLEM. *TR

NHTSA ID

10520834

Incident

Jun 19, 2013

Mileage

90,100 mi

2009 YUKON XL HAS DIED 3 TIMES WHILE DRIVING. ONCE WAS IN REVERSE. THERE IS NO WARNING. I'VE TAKEN IT TO THE DEALERSHIP, THEY COULDN'T "REPRODUCE" THE PROBLEM SO NOTHING WRONG WAS DETERMINED. THE ONLY THING THAT QUITS IS THE ENGINE (WHICH TAKES OUT THE POWER STEERING SO I CANNOT CONTROL THE TRUCK FOR LONG AND NOT AT ALL IN A TURN); THE AIR AND RADIO/DVD PLAYER STAY ON, THE LIGHTS (IN - ON DASHBOARD AND OUTSIDE) STAY ON AND NO CHECK ENGINE LIGHT OR ANY LIGHT THAT SHOWS A PROBLEM COMES ON. THE FIRST OCCURRENCE WAS IN AUGUST OF 2010, I WAS IN MID TURN, WITH MY 4 CHILDREN IN THE TRUCK WHEN I SUDDENLY COULDN'T COMPLETE THE TURN. IT DIED IN THE MIDDLE OF THE STREET. I COULDN'T TURN THE WHEEL OR APPLY PRESSURE TO THE BRAKE. I PUT IT IN PARK, TURNED THE KEY TO OFF, REMOVED THE KEY, REPLACED IT AND RESTARTED THE ENGINE (WHICH STARTED IMMEDIATELY). ONSTAR COULDN'T DETECT ANYTHING AND THE DEALERSHIP COULDN'T GET IT TO "REPRODUCE" SO NOTHING WAS FIXED. IN THE PAST SEVERAL WEEKS (JULY/AUGUST 2011) IT HAS HAPPENED 2 MORE TIMES, ONCE WHILE REVERSING (STRAIGHT) AND THE OTHER WHILE AGAIN TURNING INTO A PARKING LOT - THIS ALMOST RESULTED IN AN ACCIDENT. BOTH TURNS WERE RIGHT TURNS. THE VEHICLE IS BEING INSPECTED, AGAIN, BY THE DEALERSHIP WITH THE SAME OUTLOOK; IF IT CANNOT BE REPRODUCED, THERE IS NOTHING THEY CAN DO. THE TRANSMISSION SLIPS ALSO BUT THE DEALERSHIP SAYS THEY'RE NOT RELATED. THERE ARE SEVERAL INCIDENTS SIMILAR TO THIS ONLINE, AS FAR AS I CAN TELL, NONE HAVE BEEN RESOLVED. THIS IS A VERY DANGEROUS SITUATION THAT WILL SURELY END UP IN AN ACCIDENT EVENTUALLY. THE FIRST INCIDENT WAS AT (ABOUT) 14,500 MILES AND LAST 2 WERE BETWEEN 35,000 AND 38,000 MILES. *TR

NHTSA ID

10420941

Incident

Aug 21, 2011

Mileage

14,500 mi

WHILE DRIVING FROM GA TO LA ON CHRISTMAS EVE, MY YUKON XL WENT INTO REDUCED ENGINE POWER AND LOST TRACTION CONTROL AND ANTILOCK BRAKES. THE CAR ALMOST INSTANTLY DROPPED FROM 72MPH TO 45MPH AND THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS CAME ON. I WAS ADVISED BY ONSTAR TO PULL THE CAR OVER AND TURN IT OFF FOR A FEW MINUTES. WHEN I STARTED IT AGAIN, POWER WAS RESTORED, BUT THE CHECK ENGINE WARNING LIGHT REMAINED. I WAS ADVISED THAT THE CAR WOULD PROBABLY DO THE SAME THING AND THAT I SHOULD HAVE IT SERVICED IMMEDIATELY, ON THE NEXT BUSINESS DAY, WHICH WAS MONDAY DECEMBER 27TH. WHILE DRIVING TO A DESTINATION ABOUT 30 MILES AWAY ON SUNDAY, THE CAR WENT INTO REDUCED POWER AGAIN AND THE WARNING LIGHTS RETURNED. THIS TIME TURNING THE ENGINE OFF FOR A FEW MINUTES DID NOT HELP AND POWER REDUCTION REMAINED. I TOOK THE CAR IN FOR SERVICE FIRST THING MONDAY MORNING AND WAS TOLD THAT THE THROTTLE BODY ASSEMBLY WAS BAD AND HAD TO BE REPLACED, BUT THAT THE PART WAS BACKORDERED AT THE FACTORY, SO MY VEHICLE COULD NOT BE REPAIRED. I CALLED MY DEALER IN GA TO SEE IF THEY HAD THE PART, BUT THEY ALSO HAD TWO ON BACKORDER FOR TWO OTHER CUSTOMERS. AS A RESULT, MY VEHICLE, WHICH IS ONLY A YEAR OLD AND UNDER WARRANTY, CANNOT BE REPAIRED AND IS UNSAFE TO DRIVE ON THE HIGHWAYS. THE SUDDEN LOSS OF POWER COULD CAUSE AN ACCIDENT. AFTER CHECKING ONLINE COMPLAINTS ABOUT THIS ISSUE, I DISCOVERED THAT MANY PEOPLE DRIVING GM VEHICLES ARE EXPERIENCING THE SAME PROBLEM. *TR

NHTSA ID

10372627

Incident

Dec 24, 2010

Mileage

26,300 mi

TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ATTEMPTING A LEFT TURN WHEN THE STEERING COLUMN COMPLETELY LOCKED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. THE CONTACT TURNED OFF THE ENGINE AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000.

NHTSA ID

10347089

Incident

Aug 3, 2010

Mileage

20,000 mi