RoadVitals

2012 GMC Yukon Xl Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Dec 1, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 20, 2015

What this page shows

Our database holds 13 NHTSA owner-reported complaints for the 2012 GMC Yukon Xl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–13 of 13

Transmission
Filed Dec 1, 2023

The contact owns a 2012 GMC Yukon XL. The contact stated that while in a parking lot, the contact attempted to shift the vehicle into drive however, the transmission failed to shift into gear. The contact stated that the gear shifter cable had detached. There were no warning lights illuminated. The contact called the dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 248,000.

NHTSA ID
11557861
Incident
Nov 1, 2023
Mileage
248,000 mi
ElectricalEngine
Filed Apr 28, 2021

TL* THE CONTACT OWNS A 2012 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDWAY CHEVROLET (2323 W BELL RD, PHOENIX, AZ 85023) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS BATTERY RELATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

NHTSA ID
11414353
Incident
Apr 28, 2021
Mileage
116,000 mi
AirbagsInterior & seats
Filed Feb 26, 2021

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 GMC YUKON XL. THE CONTACT STATED THE DASHBOARD WAS CRACKED IN THREE PLACES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALLEN GMC (28332 CAMINO CAPISTRANO, LAGUNA NIGUEL, CA 92677, (949) 391-9094) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11398112
Incident
Feb 1, 2019
Mileage
75,000 mi
AirbagsBody & structure
Filed Jan 18, 2019

DASH HAS 2 CRACKS. ONE ABOVE SPEEDOMETER. THE OTHER IS CRACKED ON THE TOP LEFT CORNER OF THE DASH THAT SURROUNDS THE PASSENGER AIRBAG. VEHICLE WAS PURCHASED 1/16/19. I AM SIMPLY ADDING MINE TO THE LARGE VOLUME OF COMPLAINTS BECAUSE I BELIEVE IT MAY BE A SAFETY HAZARD. NOT SURE HOW LONG IT HAS BEEN THERE, BUT THIS VEHICLE WAS EXTREMELY WELL MAINTAINED AND GARAGED IT'S WHOLE LIFE.

NHTSA ID
11170805
Incident
Jan 16, 2019
BrakesElectrical
Filed Oct 12, 2018

REAR BRAKE LIGHTS ARE INOPERABLE. DEALER SAYS ASSEMBLIES MUST BE REPLACED AT $2K. SEEMS TO BE A WIDESPREAD ISSUE AND AN EXTREME SAFETY ISSUE. PLEASE ENSURE GMC RECALLS AND REPAIRS THIS WIDESPREAD ISSUE.

NHTSA ID
11139924
Incident
Oct 12, 2018
Airbags
Filed Aug 10, 2018

ABOUT ONE YEAR AGO WE NOTICED A SMALL CRACK AT THE CORNER OF THE 'LID' TO THE PASSENGER SEAT AIR BAG. NOW WE HAVE A CRACK AT THE HUMP OF THE STEERING WHEEL THIS IS A HUGE SAFETY CONCERN TO US AS IT COULD RESULT IN TERRIBLE INJURY IN ANY NUMBER OF WAYS. 1THE AIR BAG COULD EXPLODE AT ANY TIME DUE TO THE CRACK IN THE LID AREA, WITHOUT ANY WARNING AND WITHOUT THE RESULT OF BEING IN AN ACCIDENT THUS HARMING ANYONE IN THE PASSENGER SEAT 2THE BROKEN DASH COULD RESULT IN TERRIFIC INJURY IN THE EVENT OF AN ACCIDENT AND AIR BAG DEPLOYMENT AS THE BRITTLE PIECES AND SHARP EDGES OF CRACKED PLASTIC BECOME FLYING IN THE CAR 3THE AIRBAG COULD MISFIRE DUE TO THE DAMAGED LID (FOR EXAMPLE; HITTING AND BREAKING THE WINDSHIELD AND NOT PROTECTING THE HEAD OF THE PASSENGER) CAUSING FURTHER INJURY AND HARM 4THE CRACK IN THE PLASTIC OF THE DASHBOARD COULD BE EVEN MORE EXTENSIVE THAN WE CAN SEE. THE ENTIRE DASHBOARD COULD BE DEFECTIVE AND CRACKED AND SUDDENLY FALL OFF AS THE RESULT OF A BUMP OR POTHOLE CAUSING INJURY AND POSSIBLE ACCIDENT 5THE DEFECTIVE DASHBOARD PLASTIC COULD HAVE CRACKS THAT WOULD CAUSE WIRING TO BE PINCHED, CUT OR SEVERED CAUSING HEAT, FIRE, AND POSSIBLE ACCIDENTS AND INJURIES 6SUN SHINING THRU THE WINDSHIELD COULD CAUSE THE CRACKS TO WIDEN 7OUR FAVORITE 87 YEAR OLD MOM USUALLY RIDES IN THE PASSENGER SEAT. SHE IS IRREPLACEABLE AND INVALUABLE. 8THIS IS AND HAS BEEN A 'KNOWN' ISSUE TO GMC. 9WE ARE BOTH DISABLED AND ON FIXED INCOMES. WE ARE UNABLE TO REPAIR THIS OURSELVES AND SHOULD NOT HAVE TO. SAFETY AND DEPENDABILITY IS ONE OF THE REASONS WE ALWAYS PURCHASED GMC YUKONS. THIS IS OUR 4TH GMC YUKON/SUBURBAN. WE NEVER DOUBTED THAT GMC MADE QUALITY PRODUCTS THAT WERE CONSUMER SAFE. NOW THIS DASHBOARD AIRBAG ISSUE HAS US VERY WORRIED AND CONCERNED FOR OUR HEALTH AND SAFETY AND THE HEALTH AND SAFETY OF ALL OUR FAMILY AND PASSENGERS

NHTSA ID
11119259
Incident
Aug 1, 2017
Mileage
78,000 mi
Airbags
Filed Dec 21, 2017

AT SOME POINT NEAR 65000 MILES, A VERY LARGE CRACK APPEARED OVER THE INSTRUMENT PANEL, AS WELL AS A SMALL CRACK EXTENDING INTO THE PASSENGER SIDE AIRBAG AREA. I WORRY ABOUT MY CHILDREN'S SAFETY IF WE WERE IN AN ACCIDENT AND PLASTIC PIECES GO FLYING.

NHTSA ID
11055971
Incident
May 1, 2015
Mileage
65,000 mi
Visibility
Filed Dec 5, 2017

TL* THE CONTACT OWNS A 2012 GMC YUKON XL. WHILE DRIVING, THE SUN ROOF INADVERTENTLY EXPLODED. THERE WERE NO INJURIES. THE CONTACT HEARD WIND BLOWING THROUGH THE SUN ROOF. UPON FURTHER INSPECTION, HE NOTICED A HOLE IN THE SUN ROOF GLASS. THE CONTACT CALLED BRIAN HARRIS CHEVROLET AT (225) 910-6907 (15015 FLORIDA BLVD, BATON ROUGE, LA 70819) AND WAS INFORMED THAT THE DEALER WAS CLOSED AND HE WOULD BE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID
11052503
Incident
Dec 4, 2017
Mileage
98,000 mi
ElectricalEngineSteering
Filed Aug 28, 2017

WHILE DRIVING CAR AT RANDOM TIMES IT WILL SHUTOFF AND YOU WILL LOOSE STEERING AND ALL ELECTRONICS MOMENTARILY AND THEN CAR WILL TURN BACK ON. IT ONLY DOES THIS WHILE DRIVING STRAIGHT OR TURNING ON ROUGHER PAVEMENT. ONCE THIS HAPPENS THE NEXT TIME YOU TURN OFF THE CAR AND TRY TO START THE CAR THE KEY WILL NOT TURN ON ANY OF THE ELECTRONICS AND WILL NOT START THE VEHICLE. IF YOU CONTINUOUSLY TAKE THE KEY OUT AND REINSERT UNTIL AND THE CAR WILL EVENTUALLY START.

NHTSA ID
11020021
Incident
Aug 26, 2017
Mileage
101,600 mi
Filed Mar 20, 2017

THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THERE ARE MULTIPLE SECTIONS TO THE CRACK AND IS APPROXIMATELY 6"-8" IN LENGTH. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.

NHTSA ID
10967330
Incident
Feb 9, 2017
Mileage
95,000 mi
Filed Oct 3, 2016

DASH IS CRACKING AROUND AIRBAGS. AIRBAGS HAVE NEVER BEEN DEPLOYED

NHTSA ID
10911196
Incident
Apr 4, 2016
Mileage
120,000 mi
AirbagsBody & structure
Filed Mar 21, 2016

DASH HAS CRACKED ABOVE INSTRUMENT PANEL. CRACK IS APPROXIMATELY 6-8-INCHES IN LENGTH. DASH IS ALSO CRACKED IN TWO LOCATIONS ON THE PASSENGER SIDE. I FEEL THESE CRACKS COULD BE A SAFETY CONCERN WHEN THE AIRBAGS ARE DEPLOYED. THESE CRACKS OCCURRED UNDER NORMAL DRIVING CONDITIONS ARE NOT THE RESULT OF A PREVIOUS ACCIDENT OR BEING STRUCK BY AN OBJECT.

NHTSA ID
10850717
Incident
Nov 10, 2015
Mileage
70,000 mi
Filed May 20, 2015

I AM THE OWNER OF A 2012 GMC YUKON DENALI XL. I PURCHASED THIS SUV IN SEPT 2013 USED WITH LESS THAN 2000 MILES. I NOTICED A HAIRLINE CRACKED ABOVE MY AIRBAG MODULE ON THE DASH BOARD AT THE BEGINNING OF THE END OF APRIL 2015. I FEEL THAT THIS CRACKED DASH IS A SAFETY CONCERN. IF THERE WAS AN ACCIDENT WHERE THE AIRBAGS WAS TO DEPLOY IT CAN CAUSE SHRAPNEL AND MAJOR DAMAGE OR HARM TO ANYONE IN THE TRUCK. I HAVE 4 KIDS IN WHICH TWO OF THEM ARE TEENAGERS THAT SIT IN THAT FRONT PASSENGER SEAT.

NHTSA ID
10717488
Incident
May 5, 2015
Mileage
43,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .