2016 GMC Yukon Xl Suspension Problems

The contact called on behalf of his client who owns a 2016 GMC Yukon. The contact stated while the owner was driving 30 mph, the vehicle became unstable and began bouncing. The contact stated no warning light was illuminated. The driver was able to drive to his independent mechanic, where it was diagnosed with needing the suspension struts to be replaced. The contact called the local dealer and was informed the parts were not available. The vehicle was not repaired but was pending repairs. The contact also called Champion Chevrolet (800 Kietzke Ln, Reno, NV 89502: (775) 786-3111) and made them aware of the failure and was informed that the parts were not available. The manufacturer had not been informed of the failure. The failure mileage was 84,116.

NHTSA ID

11421892

Incident

Jun 2, 2021

Mileage

84,116 mi

I ASKED MY MECHANIC TO CHECK THE ROUGH RIDE ON MY TRUCK WHEN HE SERVICED THE VEHICLE. HE SAID THE FRONT STRUTS WERE LOCKING UP AND I SHOULD TAKE IT TO MY DEALER. MY DEALER SAID THEY WERE LOCKED UP AND NEEDED TO BE REPLACED. THE DEALER WILL REPLACE THE STRUTS FOR APPROX. $2000. THEY SAY THEY HAVEN'T HAD PROBLEMS WITH THEM BUT THEY HAVE THEM IN STOCK AND THEY OFFER A LIFETIME WARRANTY. THE TRUCK HAS VIRTUALLY NO FRONT SUSPENSION AND WHEN CHECKING DIFFERENT BLOGS ON LINE THERE APPEAR TO BE A LOT OF PROBLEMS WITH THE STRUTS LOCKING UP. WHEN DRIVING DOWN THE ROAD, THE RIDE IS AS IF THERE WAS NO SUSPENSION. TRUCK HAS 52,000 MILES AND I'VE NEVER REPLACED SHOCKS (OR STRUTS) WITH THAT KIND OF MILEAGE. IT SEEMS TO GET WORSE BY THE DAY. I THINK GM HAS A DEFINITE PROBLEM WITH THE STRUTS AND I THINK IT'S DANGEROUS WITHOUT SUSPENSION MOVEMENT.

NHTSA ID

11320149

Incident

Mar 1, 2020

Mileage

52,000 mi

I HAVE HAD ISSUES WITH THE TRANSMISSION AND POWER OF THE CAR FOR OVER TWO YEARS. I HAVE CONTACTED GMC AND HAVE FOLLOWED EVERYTHING THAT GMC HAVE REQUESTED FOR ME TO DO WITH A VEHICLE. I HAVE TAKEN THE CAR TO FOUR DIFFERENT DEALERSHIPS, HAVE HAD EVERYTHING DONE WITH IT FROM FLUSHING IT THREE TO FOUR TIMES AND HAVE HAD TORQUE CONVERTER REPLACED THE CONTROL VALVE BODY REPLACE. RECALL FOR THE BRAKE PEDAL WAS ALSO DONE. AFTER EVERYTHING THE CAR IS IN WORST CONDITION AT THE MOMENT.

NHTSA ID

11277300

Incident

Jun 1, 2018

VEHICLE SHAKES/VIBRATES ABOVE 35 MPH. WHEN VEHICLE ACCELERATES ABOVE 35 MPH THE THE STEERING WILL VIBRATE WITH A FEELING THAT THE SUSPENSION IS SHIMMYING/SHUDDERING RAPIDLY. THIS IS ESPECIALLY BAD ON AN INCLINE FROM A STOPPED POSITION. AS THE VEHICLE ACCELERATES UP THE INCLINE, WHEN APPROXIMATELY 35 MPH IS ATTAINED, THE ENTIRE VEHICLE WILL STEADILY SHUDDER/VIBRATE. TRAVELING AT HIGHWAY SPEEDS THE VEHICLE WILL RANDOMLY VIBRATE IN THE FRONT END AND IN THE STEERING WHEEL. THIS OCCURS WITH BRAND NEW TIRES THAT HAVE BEEN BALANCED AND RE-BALANCED TO CONFIRM IT IS NOT TIRE RELATED.

NHTSA ID

11253701

Incident

Aug 13, 2019

Mileage

38,000 mi

2016 GMC YUKON DENALI XL 40K MINT CONDITION BOUNCES VIGOROUSLY AT SLOW SPEEDS AND EVEN MORE SO AT HIGHWAY SPEEDS. IT IS TO A POINT THE RIDE IS UNBEARABLE AND POTENTIALLY DOWN RIGHT DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME ISSUE AND I AS WELL AS MANY OTHERS ARE WONDERING WHY IS THERE HAS NOT BEEN A RECALL ISSUED ON THE SHOCK AND STRUTS ON THESE VEHICLES .(2015-2016)

NHTSA ID

11240762

Incident

Jul 29, 2019

EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.

NHTSA ID

10888624

Incident

Apr 25, 2016

Mileage

8,000 mi

TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN REPLACED THE WHEELS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID

10869977

Incident

May 6, 2016

Mileage

2,000 mi

I LEASED A 2016 YUKON DENALI XL ON 9/15/15. IT HAS TWO MAJOR PROBLEMS. 1. BUFFETING/PRESSURE NOISE - A NOISE AS IF A WINDOW IS CRACKED, EXCEPT IT'S NOT CRACKED. THIS OCCURS AT SPEEDS FROM 24MPH AND UP AND CAUSES EARS TO POP AND IS NOTICEABLE TO VIRTUALLY EVERY PASSENGER I HAVE HAD. 2. WHOLE-TRUCK VIBRATION - OCCURS BETWEEN 70-80MPH IN ENTIRE VEHICLE. WHEEL REPLACEMENTS, TIRE REPLACEMENTS, ROAD-FORCE BALANCING, DRIVESHAFT REPLACEMENT, DRIVESHAFT "BALANCING", ETC....NOTHING HAS FIXED IT. I HAVE DRIVEN 13 2016 YUKON, YUKON XL, TAHOE AND SUBURBANS. EVERY SINGLE ONE HAS THE BUFFETING ISSUES. ALL BUT ONE HAS THE VIBRATION ISSUES. GM HAS ISSUED A PI STATING THAT THE ROOF BOWS MAY HAVE COME DISCONNECTED AND THEY NEED TO BE REATTACHED. THE ISSUE HERE IS THAT REATTACHING THEM DOESN'T FIX THE BUFFETING ISSUE. I HAVE A DATE-STAMPED LOG OF EVERY DEALER VISIT, CONVERSATION, EMAIL, ETC. AND AM GLAD TO SHARE IT. THESE ISSUES ARE RIDICULOUS TO OCCUR IN ANY CAR MUCH LESS A 75K FLAGSHIP CAR THAT PULLS IN 3-7K IN PROFIT FOR GM/DEALERS PER VEHICLE.

NHTSA ID

10819507

Incident

Sep 15, 2015

Mileage

7 mi