2002 GMC Yukon Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Yukon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes7744.5%
- Airbags116.4%
- Electrical95.2%
- Fuel system84.6%
- Steering74.0%
- Tires & wheels74.0%
- Transmission74.0%
- Seat belts74.0%
- Suspension63.5%
- Engine63.5%
- Driver assistance52.9%
- Other / unspecified52.9%
- Body & structure42.3%
- Visibility31.7%
- Interior & seats31.7%
- Exterior lighting31.7%
- Powertrain (other)31.7%
- Heating & air conditioning21.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
No warning while exiting, I was able to hit the brakes. Then, when I reached for the brakes again, it didn’t break. There was no signals on the car. The car is total damage air bags came out.
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED AFTER HE DROVE THE VEHICLE AT A VERY LOW SPEED, THE VEHICLE UNEXPECTEDLY EXPERIENCED UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THE CONTACT STATED HE WAS FORCED TO DRIVE AT A HIGHER SPEED IN ORDER TO AVOID THIS ISSUE. THE CONTACT NOTIFIED THE DEALER, CABLE DAHMER BUICK GMC OF KANSAS CITY ADDRESS: 907 W 104TH ST, KANSAS CITY, MO 64114) HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OFFERED LITTLE ASSISTANCE. THE FAILURE MILEAGE WAS 128,000. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS PREVIOUSLY REPAIRED UNDER THIS RECALL HOWEVER THE FAILURE RECURRED.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
VEHICLE WAS INVOLVED IN A ROLL OVER ONE FRONTAL CAR ACCIDENT. NOT FOR SURE OF THE SPEED BUT IT WAS OOVER 50 MILES AN HOUR. I HIT BRAKE GOING AROUND THE CURVE AND FLIIPED OVER OVER FIVE TIMES AND NOT YET THE AIRBAG DIDNT DEPLOY. FORCED CAUSE OF THE SEAT BEALT TO STRECCH AND LOCK IN PLACE. POLICE AND TOW TRUCK WAS SURPRISE THE AIRBAG SHOULD HAVE DEPLYED. NOW THE TRUCK IS TOTAL WHICH MEAN CANT BE FIX DESTROYED AND NOT REPAIRABLE. THE VEHICLE WAS IN POUND.
TAKATA RECALL TRAVELING AT SPEED OF 50 MPH ON A COUNTY HIGHWAY ANOTHER VEHICLE PULLED OUT IN FRONT OF YUKON. FRONT OF YUKON IMPACTED THE REAR OF OTHER VEHICLE CAUSING EXTENSIVE DAMAGE TO THE FRONT OF YUKON. AIR BAGS DID NOT DEPLOY. YUKON WAS TOTALLED.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I WAS DRIVING THE CAR AND THEN I CAME TO MY STOP WHEN I NOTICE MY CAR WAS TRYING TO START AGAIN WHILE IT WAS IN PARK AND I NOTICE THAT MY CAR THEN STARTED SMOKING WHILE TRYING TO START ON IT OWN AFTER THAT HAPPEN MY CAR HAS NEVER STARTED AGAIN PLEASE HELP
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS CEASED TO FUNCTION. THE CONTACT STATED THAT THE ODOMETER, SPEEDOMETER, AND VARIOUS GAUGES WERE NOT VISIBLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 231,256.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE JUST STALLS WITHOUT WARNING. ENGINE SHUTS DOWN WITH NO CODES ON DASH OR IN MEMORY. WILL RESTART AFTER 4-5 MINUTES BUT WILL STALL INTERMITTENTLY AFTERWARD.
DT:CONSUMER STATES: VEHICLE LOST POWER GOING DOWN HIGHWAY AT 70 MPH, VEHICLE LOST BRAKES, LIGHTS, GAS. CAN'T DO ANYTHING. TOOK VEHICLE TO DEALER, AND DEALER REPLACED FUEL PUMP. NORMALLY HAPPENS WHEN IT IS WARM OUTSIDE.*AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY VEHICLE IS BEING TAMPERED WITH, INTENTIONALLY REPAIRS IMPROPERLY PREFORMED STEERING WHEELS ENGINE NORTHSTAR ALL. AFFECTED.
WHILE MAKING A TIGHT LEFT TURN, THE POWER STEERING FAILED COMPLETELY. THE YUKON ONLY HAD 72000 MILES ON IT. WHEN I HAD IT REPAIRED AT THE DEALER, GMC DENIED WARRANTY SERVICE DUE TO MILEAGE. I COMPLAINED THAT A POWER STEERING PUMP SHOULD NEVER FAIL IN SUCH A CATASTROPHIC WAY. THE SERVICE ADVISOR SAID THAT THE NEW POWER STEERING PUMP WAS OF A DIFFERENT DESIGN SO WE SHOULD NOT HAVE TO WORRY ABOUT ANOTHER FAILURE. HE SAID IT WAS NOT UNCOMMON FOR THIS FAILURE TO HAPPEN. THE SHAFT BROKE INSIDE THE PUMP. THE PULLEY WAS STILL INTACT. HAD MY WIFE BEEN DRIVING, SHE WOULD HAVE HAD A VERY DIFFICULT TIME CONTROLLING THE CAR. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MICHELIN LTX M/S 2 P265/70/16R DATED 2412 & 2512; TIRES HAVE TREAD SEPARATION, CRACKING BETWEEN TREADS AND NOT HOLDING AIR. THESE ARE THE SAME TIRES THEY HAVE RECALLED BUT NOT THE SAME SIZE, HAVE SAME DEFECT; I HAVE CONTACTED MICHELIN AND THEY REFUSE TO REPLACE THESE TIRES EVEN THOUGH THEY ONLY HAVE 25,000 MILES ON THEM AND ONLY 2 YEARS OLD. THIS IS A MAJOR SAFETY RISK AND SHOULD BE EVALUATED. *TR
MICHELIN LTX M/S 2 P265/70/16R DATED 2412 & 2512; TIRES HAVE TREAD SEPARATION, CRACKING BETWEEN TREADS AND NOT HOLDING AIR. THESE ARE THE SAME TIRES THEY HAVE RECALLED BUT NOT THE SAME SIZE, HAVE SAME DEFECT; I HAVE CONTACTED MICHELIN AND THEY REFUSE TO REPLACE THESE TIRES EVEN THOUGH THEY ONLY HAVE 25,000 MILES ON THEM AND ONLY 2 YEARS OLD. THIS IS A MAJOR SAFETY RISK AND SHOULD BE EVALUATED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION FAILED IN 2004 AND NOW AGAIN THE EXACT SAME PROBLEM 2006. *JB
TRANSMISSION FAILS TO ENGAGE DRIVE UNLESS PLACED INTO REVERSE. WHEN STUCK IN DRIVE, PUSHING ON THE ACCELERATING WILL CAUSE CAR TO MOVE FORWARD SLOWLY, UNTIL THEIR IS A LOUD VIOLENT SOUND FROM THE REAR OF THE VEHICLE AR WHICH POINT THE VEHICLE WILL ENGAGE DRIVE AND PROCEED IN A SLUGGISH FASHION. THE VEHICLE HAS BEEN AT THE DEALER WHO HAD INVESTIGATED AND FIXED THE PROBLEM SINCE NOVEMBER 2005 AND THE PROBLEM PERSISTS TODAY (2-7-2006). THE PROBLEM PRESENTED ITSELF AFTER THE DEALERSHIP FLUSHED AND CHANGED THE TRANSMISSION FLUID AT APPROXIMATELY 53000 MILES (THE SERVICE DEPT RECOMMENDED THE SERVICE). THE TRANSMISSION HAS BEEN FAULTY EVER SINCE. THE VEHICLE IS 2002 GMC YUKON, 2 WD.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Front passenger seatbelt has always locked up after being put on, which does not allow the passenger the ability to move more than a couple of inches at best.
(1) SECURING CHILD IN REAR MIDDLE SEAT (2) BELT WOULD NOT MAINTAIN TENSION, SLIPPING (3) CAR TAKEN TO DEALER FOR REPLACEMENT/REPAIR. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED WHILE DRIVING 25 MPH THERE WAS A BANGING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE HOME AND NOTICED THAT THE SHOCK MOUNTS THAT WERE ATTACHED TO THE FRAME WAS RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.
CONSUMER COMPLAINT REGARDING 2002 GMC NOT BEING INCLUDED IN RECALL. THE VEHICLE WOULD SKID AND GRIND WHEN THE BRAKE PEDAL WAS APPLIED. *TS THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE SERVICED FOR RECALL 05V379000. THE DEALER INFORMED THE CONSUMER THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL THEREFORE THEY WOULD NOT REPAIR IT. THE SAME DAY THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY REPLACED THE LEFT FRONT UNITIZED BEARING AND FRONT WHEEL DRIVE HUB ASSEMBLY. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS DRIVING THE CAR AND THEN I CAME TO MY STOP WHEN I NOTICE MY CAR WAS TRYING TO START AGAIN WHILE IT WAS IN PARK AND I NOTICE THAT MY CAR THEN STARTED SMOKING WHILE TRYING TO START ON IT OWN AFTER THAT HAPPEN MY CAR HAS NEVER STARTED AGAIN PLEASE HELP
WHILE DRIVING 45 MPH VEHICLE LOST POWER. WITHOUT WARNING. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WITHOUT WARNING WE EXPERIENCED A TOTAL BRAKE FAILURE DUE TO LOSS OF BRAKE FLUID. PEDAL WENT COMPLETELY TO THE FLOOR AND IT CAUSED OUR VEHICLE TO LOSE TOTAL SPEED CONTROL. *TR
WHILE DRIVING AT ANY SPEED VEHICLE HAD UNSTEADY STEERING CONTROL, VEHICLE WANDERED BACK AND FORTH ACROSS THE ROAD. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT THEY COULD NOT FIND ANYTHING WRONG. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
MY VEHICLE IS BEING TAMPERED WITH, INTENTIONALLY REPAIRS IMPROPERLY PREFORMED STEERING WHEELS ENGINE NORTHSTAR ALL. AFFECTED.
TREAD SEPARATED FROM COOPER TIRE DISCOVERY H/T AND THEN BLEW OUT AS THE VEHICLE WAS TRAVELING AT 65 MPH ON THE FLORIDA TURNPIKE. LUCKILY, THERE WAS NO AUTO ACCIDENT, BUT THE BRAKE LINES WERE SEVERED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHEN THE CARGO DOOR WAS OPENED GLASS DETACHED FROM IT AND CAME OFF. THIS OCCURRED BECAUSE OF IMPROPER INSTALLATION AT TIME OF THE GLASS BEING MANUFACTURED, PER DEALERSHIP. *AK
CONSUMER STATES THAT THERE IS NO OPEN DOOR SIGNAL TO INFORM THE CONSUMER THAT THERE DOOR IS OPEN WHILE DRIVING. DEALER NOTIFIED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
CONSUMER REQUESTING REIMBURSEMENT FOR REPAIR OF EXCESSIVE CORROSION OF BRAKING SYSTEM, FRONT AND REAR ON GMC 2002 YUKON. *TS ***NO ANSWER REQUIRED*** THE A/C COMPRESSOR WAS NOISY ON STARTUP. SOP COMPRESSOR HAD INTERNAL PISTON FAILURE IN COMPRESSOR. . THE SUNROOF WOULD NOT CLOSE ALL THE WAY. THE DEALER HAD TO INSTALL A NEW SUNROOF FRAME. *NM
REAR SIDE MIRROR ON BOTH DRIVER AND PASSENGER SIDE HAVE HAIRLINE CRACKS. THEY WERE REPLACED AND NOW THEY ARE BACK. THE HAIRLINE CRACK IN THE MIRROR DISTORTS VIEWS AND IS A SAFETY CONCERN. I BELIEVE THE MIRRORS ARE TOO THIN TO HANDLE THE DEFROST OPTIONS ON THE MIRRORS. THEY SEEN TO FAIL ON THEIR OWN. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I BELIEVE THE DESIGN OF THE GMC YUKON POSSES A GREAT RISK OF COSTLY REPAIRS AND THE POSSIBLITY OF A FATAL ACCIDENT. I TOOK MY TRUCK INTO THE DEALER BECAUSE WHILE I WAS DRIVING THE RADIO WENT OUT. I ASSUMED THAT MAYBE A FUSE HAD WENT OUT. BUT WHEN ATTEMPTS WERE MADE TO REPLACE THE BLOWN FUSE, THOSE FUSES BLEW ALSO. AFTER TAKING IT TO THE DEALER, I WAS INFORMED THAT A SHORTING OF THE WIRING OCCURRED BECAUSE SODA WAS SPILLED IN THE REAR CUP HOLDER. THIS CAUSED THE RADIO, SPEEDOMETER, HEAT, ETC... TO GO OUT ON THE FRONT DASH PANEL IN ADDITION TO MAKING SOMETHINGS COME ON WHEN THEY WERE IN THE OFF POSITION. BECAUSE OF THE SPILLAGE CLAIM FROM THE SERVICE DEPARTMENT, THIS I WAS TOLD WAS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY. MY PROBLEM IS THIS, IF A LEAKAGE FROM A CUP-HOLDER CAN CAUSE SO MUCH DAMAGE, SHOULD THOSE WIRES BE SO EASILY EXPOSED? SHOULDN'T THERE BE SOME TYPE OF SAFETY MECHINISM IN PLACE TO PREVENT THIS FROM OCCURRING. THIS VEHICLE IS PROMOTED AS A FAMILY CAR, BUT IT DOESN'T APPEAR TO BE SAFE FOR A FAMILY. IF THE WIRES ARE SO CLOSE TO THE SURFACE UNPROTECTED THAT SODA COULD GO INTO IT FROM A CUP HOLDER, WHAT ABOUT A LITTLE CHILD HAND. I HAVE A TWENTY MONTH OLD DAUGHTER WHO RIDES IN A CAR SEAT IN THE REAR, SHE OFTEN DRINKS FROM A SIP-IT-CUP WHILE BACK THERE. SIP-IT-CUP RARELY LEAK, SO HOW IS IT POSSIBLE THAT AN AMOUNT GREAT ENOUGH TO CAUSE THIS MUCH DAMAGE COULD OCCUR? SOME SORT OF SAFETY MECHANISM NEEDS TO BE INSTALL TO PREVENT CONTACT WITH THESE WIRES. THESE WIRES CAUSE QUITE A BIT OF SYSTEMS TO FAIL ON THE VEHICLE. WHAT'S NEXT ? I HATE TO IMAGINE THAT IF THIS OCCURS AGAIN THAT MAYBE IT WON'T BE THE RADIO THAT GOES OUT MAYBE IT WILL BE A FIRE THAT STARTS OR MAYBE THE ENTIRE CAR MIGHT EXPLODE. A SAFETY RECALL IS DEFINITELY IN ORDER.
THERE IS NO LATCH SYSTEM INSIDE OF VEHICLE FOR INFANT TO SEAT. DEALERSHIP IS AWARE OF PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE FOG RUNNING LIGHT ON THE FRONT LEFT SIDE HAS BEEN OUT SINCE 6 MONTHS AFTER THE PURCHASE OF OUR VEHICLE. IRONICALLY I HAVE NOTICED THAT THE SAME LIGHT IS OUT ON A GREAT NUMBER OF THE TAHOE'S & YUKON'S THAT I SEE ON THE ROAD. I BELIEVE THAT THIS IS A POTENTIAL SAFETY FLAW ON THIS MODEL YET IT HAS NOT BEEN RECALLED FOR REPLACEMENT. WE HAVE ATTEMPTED TO REPLACE THE BULB BUT THE LIGHT KEEPS GOING OUT. *JB
2002 GMC YUKON DAYTIME RUNNING LIGHTS HAVE BECOME INOPERATIVE.*MR *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN AT 15 MPH, THE REAR DRIVELINE DIFFERENTIAL BROKE FOLLOWED BY A BANGING NOISE AS THOUGH IT WAS DRAGGING. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. WHILE THE MECHANIC TEST DROVE THE VEHICLE, THE DRIVELINE DIFFERENTIAL UNIT COMPLETELY SEPARATED. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. UPDATED 05/04/06.
DT: 2002 GMC YUKON. THE CONSUMER HAD TO HAVE ABS SENSORS REPLACED. THERE WAS A RECALL BUT IT DID NOT EFFECT THE CONSUMER'S STATE, WHICH WAS WISCONSIN. THIS COULD BE REPLACED BY DEALERSHIP FOR THE AMOUNT OF $924. THE CONSUMER PAID TO HAVE SENSORS REPLACED. THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN THE RECALLED VEHICLES . MECHANIC TESTED THE SENSORS AND STATED THIS WOULD NOT STOP VEHICLE.*AK THE FRONT HUB AND BEARING WERE CORRODED ALONG WITH THE SENSORS. THE LEFT REAR AXLE WAS WORN WHICH CAUSED A FLUID LEAK. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 GMC YUKON. THE CONTACT STATED THAT A MONTH AGO THE VEHICLE WAS COMPLETELY TURNED OFF WITHOUT THE KEY IN THE IGNITION AND THE AIR CONDITIONER CAME ON FULL BLAST. THE FAILURE HAPPENED AGAIN, BUT INSTEAD OF THE AIR CONDITIONER IT WAS THE HEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY CORRODED WIRES UNDERNEATH THE DASHBOARD. THE CONTACT HAD THE WIRES REPLACED AFTER THE FIRST OCCURRENCE, BUT THE FAILURE RECURRED WITH THE HEAT VOLUNTARILY COMING ON. THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 183000. THE CURRENT MILEAGE WAS 184000.
CONSUMER REQUESTING REIMBURSEMENT FOR REPAIR OF EXCESSIVE CORROSION OF BRAKING SYSTEM, FRONT AND REAR ON GMC 2002 YUKON. *TS ***NO ANSWER REQUIRED*** THE A/C COMPRESSOR WAS NOISY ON STARTUP. SOP COMPRESSOR HAD INTERNAL PISTON FAILURE IN COMPRESSOR. . THE SUNROOF WOULD NOT CLOSE ALL THE WAY. THE DEALER HAD TO INSTALL A NEW SUNROOF FRAME. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .