2010 GMC Yukon Airbags Problems

The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11528859

Incident

Jan 1, 2019

Mileage

120,000 mi

The dashboard on our 2010 GMC yukon was cracking. While driving to pick up my daughter from school, the dashboard center section calapsed inside the dashboard. It was very alarming and is leaving the airbag case exposed.

NHTSA ID

11509444

Incident

Feb 1, 2023

Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if I hit a bump my cruise control will shut off automatically as if i pushed the button but i never touched anything

NHTSA ID

11496511

Incident

Nov 18, 2022

The open recall on this vehicle cannot be complete without the customer being fully responsible for damage that might be caused during the recall repair. GM is advising all dealerships to force customers to sign a waiver if they have the recall work performed releasing GM and the dealer from all responsibility of any damage done to the dashboard. If the dashboard is damaged and has to be replaced then the customer is faced with a more than $1000 repair job therefore the customer must choose between feeding and caring for their family or risking the passenger being seriously injured or killed due to the faulty airbag issue. GM should stand behind the decision they made to use cheap plastic for their dashboards on this vehicle instead of punishing their customers and costing them more money or risking injury or death to passengers.

NHTSA ID

11439897

Incident

Nov 9, 2021

Takata recall. The contact owns a 2010 GMC Yukon. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was invalid.

NHTSA ID

11433079

Incident

Sep 15, 2021

FRIDAY NIGHT. ON MARCH 26 WHILE DRIVING ON A CITY HIGHWAY, AFTER CROSSING A RAILROAD TRACK- MY AIRBAGS DEPLOYED WHILE APPROACHING A RED LIGHT OCCUPIED WITH SEVERAL VEHICLES. MANAGED TO AVOID HITTING ANYTHING AND IMMEDIATELY PULLED OVER IN A LOCAL GROCERY STORE PARKING LOT. THAT WAS SCARY

NHTSA ID

11405123

Incident

Mar 26, 2021

Mileage

208,565 mi

MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN AN ACCIDENT, EVEN EVER SO SMALL, I'M SURE PARTS OF THAT DASH WILL GO FLYING AND HURT THE DRIVER AND/OR PASSENGER. I ALSO DON'T KNOW HOW SAFELY CONTAINED MY DASH-AIRBAG IS. MY SPEAKER AND GPS ARE ALSO ON THAT DASH AND ARE NO LONGER INSTALLED WHERE THEY SHOULD BE CAUSING MORE PROBLEMS IN THEIR NEW LOCATIONS WHICH COULD RESULT IN SOMETHING ELSE NOT FUNCTIONING LIKE IT WAS DESIGNED TO BE. I TAKE CARE OF MY VEHICLES WITH REGULAR TUNEUPS AND REPLACEMENTS WHERE NEEDED. THIS IS BEYOND MY CONTROL AND IS A SERIOUS FLAW IN THIS VEHICLE.

NHTSA ID

11403976

Incident

Jun 1, 2019

Mileage

40,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY AUTOMOTIVE GROUP (633 AVE OF AUTOS, FORT WAYNE, IN 46804, (260) 434-47501) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11398066

Incident

Feb 26, 2021

TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREGG YOUNG CHEVROLET OMAHA (17750 BURT ST, OMAHA, NE 68118) AND HUBER CHEVROLET (11102 W DODGE RD, OMAHA, NE 68154) TWICE AND WAS INFORMED EACH TIME THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11311720

Incident

Jul 12, 2016

DIC IS STATING SERVICE AIR BAGS. LOCAL DEALERSHIP STATES GMC WILL NOT HONOR RECALL YET AS OF 2016

NHTSA ID

11307015

Incident

Feb 2, 2020

MY AIRBAGS ARE POTENTIALLY DEADY, BUT THE NHTSA IS ALLOWING GMC TO SKIRT THE RECALL. GUESS MONEY AND INFLUENCE IS MORE IMPORTANT THAN MINE AND MY FAMILY'S LIVES.

NHTSA ID

11281295

Incident

Jan 1, 2010

MY WIFE WAS IN AN ACCIDENT WHERE THE AT-FAULT DRIVER RAN A RED LIGHT AND T-BONED HER DRIVERS SIDE FRONT DOOR AND PILLAR AREA WHILE CROSSING AN INTERSECTION. OUR CAR WAS HIT HARD ENOUGH TO WHERE THE FLOOR BOARD AND FIRE WALL ARE WRINKLED. NOT ONE AIR BAG DEPLOYED. THE TOYOTA TRUCK THAT STRUCK MY WIFES CAR HAD IT'S AIR BAGS DEPLOYED. THE AUTO BODY SHOP IS TELLING ME, BECAUSE OF THE HARD IMPACT THE VEHICLE IS A TOTAL LOSS.

NHTSA ID

11269104

Incident

Oct 7, 2019

Mileage

94,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED VISALIA BUICK GMC AT 559-302-9813 (LOCATED AT 1313 E MAIN ST, VISALIA, CA 93292) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11256006

Incident

May 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED HARDY CHEVROLET BUICK GMC AT 770-445-9411 (LOCATED AT 1249 CHARLES HARDY PARKWAY, DALLAS, GA 30157) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11176573

Incident

May 27, 2016

TAKATA RECALL AND DASH CRACKED @ 39,475 MILEAGE CAUSING THE DASH TO BE WEAK AND CRACK AT 2 OTHER PLACES ON OPPOSITE SIDE OF DASH BETWEEN STEERING WHEEL AND WINDSHEILD

NHTSA ID

11166751

Incident

Aug 8, 2015

Mileage

39,341 mi

UPPER DASH AROUND PASSENGER AIRBAG IS CRACKED, APPARENTLY FROM ONLINE INFORMATION A COMMON AND WIDE SPREAD PROBLEM. CRACK IN DASH IS A SAFETY CONCERN IF AIRBAG DEPLOYS. POSSIBLE FRAGMENTS FROM DASH WILL INJURE PASSENGERS OR OTHERS IN VEHICLE SHOULD AIRBAG DEPLOY

NHTSA ID

11152074

Incident

Jun 30, 2017

Mileage

82,000 mi

THE DASHBOARD IS CRACKING RIGHT INTO THE PASSENGER SIDE AIRBAG. IT THIS DEPLOYED IT WOULD SEND SHARDS OF PLASTIC FLYING INTO THE CABIN OF THE VEHICLE. I HAVE SMALL CHILDREN THAT RIDE IN THIS VEHICLE DAILY.

NHTSA ID

11072460

Incident

Dec 1, 2017

Mileage

130,000 mi

TAKATA RECALL TWO YEARS AGO. EXPLOSION CAN OCCUR AT ANY TIME.

NHTSA ID

11062058

Incident

Jan 8, 2014

TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONLEY BUICK GMC IN BRADENTON, FLORIDA (800 CORTEZ RD WEST 34207) WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11047577

Incident

May 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEVOE BUICK GMC OF NAPLES (1410 SOLANA RD, NAPLES, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11046341

Incident

Jul 1, 2016

TAKATA RECALL. NO REMEDY HAS BEEN DONE TO DATE, AND A CALL TO THE GILLMAN DEALERSHIP IN HARLINGEN AND SAN BENITO, TEXAS PRODUCED NO RESULTS. THE HARLINGEN GILLMAN DEALERSHIP SAID THAT "NO REPAIR OR REMEDY IS AVAILABLE AT THIS TIME THROUGH GM".

NHTSA ID

11044844

Incident

Nov 9, 2017

I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL AND CONTACTED MY LOCAL DEALER, HANDY DEALERSHIP IN SAINT ALBANS, VT WHO INFORMED ME THAT THERE WERE NO REPLACEMENT AIRBAGS FOR MY VEHICLE AND THAT THEY COULD DO NOTHING FOR ME. IS THIS TRUE? ARE THERE NO REPLACEMENT AIRBAGS AVAILABLE FOR MY 2010 GMC YUKON? I ONLY HAVE ONE VEHICLE AND CANNOT AFFORD TO BUY ANOTHER. PLEASE HELP ME. EMAIL ME AT [XXX] OR CALL ME AT [XXX]. MY NAME IS [XXX] AND I RESIDE AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11043273

Incident

Jun 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COGGIN BUICK GMC, 7245 BLANDING BLVD, JACKSONVILLE, FL 32244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11042937

Incident

May 27, 2016

TAKATA RECALL, MANUFACTURER DOES NOT HAVE A SOLUTION DESIGNED OR DEVELOPED FOR REPLACEMENT OF POTENTIALLY FAULTY AIRBAG IN THIS VEHICLE.

NHTSA ID

11042905

Incident

Nov 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PUTNAM CHEVROLET CADILLAC AT (650) 342-9500 LOCATED AT 198 CALIFORNIA DR, BURLINGAME, CA 94010) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11039830

Incident

May 27, 2016