RoadVitals

2012 Graco Snugride Oasis 1802503

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 13, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Graco Snugride Oasis 1802503, most frequently naming the seat belts category. 2 NHTSA investigations name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA13001ClosedEngineering Analysis

Child Seat Harness Buckle

Opened Feb 21, 2013
Closed Dec 1, 2014

The Office of Defects Investigation (ODI) opened this investigation as PE12-031 on October 15, 2012 to investigate harness buckles in car seats produced by Graco Children's Products, Inc. (Graco).During the investigation ODI discovered that Graco used three different harness buckle designs in the manufacture of certain booster, convertible, and rear facing infant (RFI) car seats produced between 2005 and 2014.The three buckle designs are identified as the ?Signature, ?QT, and ?QT3 which were all manufactured by AmSafe Commercial Products, Inc.All three buckles use unique internal latch components and operate differently, and all have different release button designs.On February 7, 2014, Graco submitted a Defect Information Report (DIR) to recall 3,773,379 toddler and booster seats produced with the buckles described above.On March 7, 2014, Graco amended the DIR adding an additional 403,222 toddler and booster seats in the recall.Please see safety recall 14C-001 for details related to the recall.On June 27, 2014, Graco submitted a second DIR recalling 1,910,102 RFI car seats produced with the QT1 buckle.This DIR also stated that Graco would conduct a Customer Satisfaction Campaign (CSC) to replace the Signature and QT3 buckles used on the non-recalled RFI models for the useful life of the car seat (seven years from the date of manufacture).Under the CSC, users of the non-recalled car seats can obtain a replacement buckle, free of charge, should they have a concern with their buckle.In addition to the approximately 6.1 million recalled car seats, the CSC covers approximately 2.3 million RFI car seats.Please see safety recall 14C-004 for additional details of the recall and CSC.ODI is closing this investigation based on Graco's recall and CSC actions to replace the buckles in all of the car seats it produced with Signature, QT1 and QT3 buckles.Additional information concerning the investigation can be found in the closing report available on SaferCar.gov.The ODI reports cited above can be viewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following ID numbers:Convertible and Booster (162): 10454450,10454393,10450712,10446071,10445997,10445988,10445975,10428246,10421053,10418155, 10413817,10406827,10402771,10397449,10473717,10466250,10463507,10455029,10454295,10444493, 10413648,10401202,10475529,10467797,10444593,10433600,10414471,10414449,10410574,10392858,10384014,10383056, 10366950,10366522,10363586,10361369,10430498,10456547,10397307,10475529,10381470,10381465,10366645,10312165,10477267,10478809,10481182,10481243,10481236,10481233,10481219,10482654,10482941,10483551,10483732,10483940,10485417,10486165,10487751,10487824,10489662,10488855,10489296,10489536,10490292,10491819,10493243,10493351,10493614,10493649,10493668,10493620,10494411,10494567,10494580,10494769,10494876,10493716,10494635,10495130,10495042,10495301,10496034,10496146,10496063,10496344,10496470,10497637,10497771,10498293,10498468,10498529,10499325,10499426,10499547,10499718,10499706,10499775,10500067,10500604,10500828,10500814,10501073,10501314,10501480,10502290,10502580,10502711,10502990,10504056,10504076,10505061,10504727,10504743,10505107,10505150,10505393,10508181,10508007,10509096,10509116,10510061,10510620,10511254,10511591,10512725,10514281,10516073,10521015,10524253,10482283,10260861,10260630,10260622,10260619,10260251,10524928,10526273,10526254,10531818,10533013,10533662,10535355,10548933,10549812,10549404,10550369,10550731,10550926,10551551,10552014,10552114,10554347,10555537,10556441,10558757,10559124,10561932,10561769,10561786,10562299,10563648 RFI (30): 10498308,10500767,10522316,10537013,1054348

CHILD SEAT:HARNESS/CROTCH BUCKLELed to recall 14C001000
PE12031ClosedPreliminary Evaluation

Child Seat Harness Buckle

Opened Oct 15, 2012
Closed Mar 4, 2013

The investigation has been upgraded to Engineering Analysis EA 13-001 for further study. The Office of Defects Investigation (ODI) opened this investigation based on 25 reports from consumers that alleged difficulty in unlatching the harness buckle on their subject child seat.Since opening the investigation, ODI has received 55 additional reports.Consumers state that excessive force and/or effort is required to push the button to unlatch the harness.Some reported not being able to unlatch the buckle at all and were forced to remove their child by pulling them through the still buckled harness, or in some cases, by cutting the harness straps.The subject child seats utilize two different types (designs) of harness buckles, the Signature and the QT types, both of which are subject to the investigation.Each buckle type operates differently and has dissimilar latching and actuating mechanisms.The Signature buckle has a sliding release button that must be pushed downward to release the harness, while the QT buckle has a button that must be pushed inward to be released.The ODI reports can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10361369, 10366522, 10366645, 10366950, 10383056, 10397307, 10397449, 10406827, 10410574, 10413648, 10413817, 10414471, 10418155, 10421053, 10428246, 10430498, 10433600, 10444493, 10444593, 10454295, 10454393, 10454450, 10455029, 10456547, 10463507, 10466250, 10467797, 10473717, 10475529, 10475529, 10477267, 10478809, 10481182, 10481219, 10481233, 10481236, 10481243, 10482654, 10482941, 10483551, 10483732, 10483940, 10485417, 10486165, 10487751, 10487824, 10488855, 10489296, 10489536, 10489662, 10490292, 10491819, 10493243, 10493351, 10493614, 10493620, 10493649, 10493668, 10493716, 10494411, 10494567, 10494580, 10494635, 10494769, 10494876, 10495042, 10495130, 10495301, 10496034, 10496063, 10496146, 10496344, 10496470, 10497637, 10497771, 10498293, 10498308, 10498468, 10498529, 10499325

CHILD SEAT:HARNESS/CROTCH BUCKLE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Mar 13, 2013

CPSC: I12C0148A. GRACO SNUGRIDE OASIS. CONSUMER STATED HER CHILD WAS SITING IN THE SEAT AND LOST CONCIOUSNESS. *LN THE CONSUMER STATED HER BABY SAT IN A C-CURVE POSITION, WHICH CAUSED A CHIN TO CHEST POSTURE EVEN WHEN THE BABY WAS AWAKE. # S/NF0418772.

NHTSA ID
10502987
Incident
Dec 8, 2012