2020 Grand Design Imagine Problems

All tires failed. 225/75 R15 Took my tires in for a routine rotation and balance cracks were on the tires. Dry rot

The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.

I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb hitch receiver capacity. Immediately upon exiting the lot on Friday night, may 29, the rig experienced violent highway sway. I notified the sales associate that night, but received no safety instructions. For public safety, I returned the hazardous rig to the lot on Saturday morning, May 30. Instead of resolving the safety hazard, dealership personnel refused to let me speak to the general manager and executed two unauthorized alternations to mask the defects: 1. A technician intentionally over inflated my trucks tires to 57 PSI on the asphalt lot between the propane filling area and the store building. On site personnel explicitly admitted this was done to "stiffen the sidewalls because the trailer was rocking". 2. The dealer installed a Curt 10,000 lb weight distribution hitch (1,000 lb max tongue weight), which is completely overloaded by this trailer rating by up to 500 lbs. Staff took the rig behind a closed gate into Service Bay 2 to make undisclosed tension alterations to force the truck to look level, withholding all mechanical disclosure forms or explanations of services rendered. Staff then abandoned my truck in the drop off lot with the keys inside and ignored us for hours. The dealers blind alterations caused even more violent sway causing emergency grounding.

The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.

The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.

Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.

There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.

I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb hitch receiver capacity. Immediately upon exiting the lot on Friday night, may 29, the rig experienced violent highway sway. I notified the sales associate that night, but received no safety instructions. For public safety, I returned the hazardous rig to the lot on Saturday morning, May 30. Instead of resolving the safety hazard, dealership personnel refused to let me speak to the general manager and executed two unauthorized alternations to mask the defects: 1. A technician intentionally over inflated my trucks tires to 57 PSI on the asphalt lot between the propane filling area and the store building. On site personnel explicitly admitted this was done to "stiffen the sidewalls because the trailer was rocking". 2. The dealer installed a Curt 10,000 lb weight distribution hitch (1,000 lb max tongue weight), which is completely overloaded by this trailer rating by up to 500 lbs. Staff took the rig behind a closed gate into Service Bay 2 to make undisclosed tension alterations to force the truck to look level, withholding all mechanical disclosure forms or explanations of services rendered. Staff then abandoned my truck in the drop off lot with the keys inside and ignored us for hours. The dealers blind alterations caused even more violent sway causing emergency grounding.