RoadVitals

2020 Grand Design Imagine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jun 2, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 28, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2020 Grand Design Imagine, most frequently naming the tires & wheels, suspension and body & structure categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels750.0%
  • Suspension321.4%
  • Body & structure214.3%
  • Other / unspecified17.1%
  • Steering17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V039000

STRUCTURE:INTERIOR PANELS:DOOR

Jan 28, 2022
20,144 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
The risk: Sharp handles could scrape or cut an occupant, increasing their risk of injury.
The remedy: Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
Grand Design RV, LLCManufacturer number 910027View on NHTSA.gov
21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 26, 2021
55,508 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Grand Design RV, LLCManufacturer number 910023View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 12
SteeringSuspension
Filed Jun 2, 2026

I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb hitch receiver capacity. Immediately upon exiting the lot on Friday night, may 29, the rig experienced violent highway sway. I notified the sales associate that night, but received no safety instructions. For public safety, I returned the hazardous rig to the lot on Saturday morning, May 30. Instead of resolving the safety hazard, dealership personnel refused to let me speak to the general manager and executed two unauthorized alternations to mask the defects: 1. A technician intentionally over inflated my trucks tires to 57 PSI on the asphalt lot between the propane filling area and the store building. On site personnel explicitly admitted this was done to "stiffen the sidewalls because the trailer was rocking". 2. The dealer installed a Curt 10,000 lb weight distribution hitch (1,000 lb max tongue weight), which is completely overloaded by this trailer rating by up to 500 lbs. Staff took the rig behind a closed gate into Service Bay 2 to make undisclosed tension alterations to force the truck to look level, withholding all mechanical disclosure forms or explanations of services rendered. Staff then abandoned my truck in the drop off lot with the keys inside and ignored us for hours. The dealers blind alterations caused even more violent sway causing emergency grounding.

NHTSA ID
11741571
Incident
May 30, 2026
Body & structureSuspension
Filed Jun 17, 2025

The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.

NHTSA ID
11667331
Incident
Aug 9, 2024
Tires & wheels
Filed Oct 5, 2024

All tires failed. 225/75 R15 Took my tires in for a routine rotation and balance cracks were on the tires. Dry rot

NHTSA ID
11618205
Incident
Oct 4, 2024
Body & structure
Filed Jul 25, 2024

Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.

NHTSA ID
11604580
Incident
Jul 21, 2024
Tires & wheels
Filed Sep 8, 2023

The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.

NHTSA ID
11543493
Incident
Jul 17, 2023
Mileage
2,000 mi
Tires & wheels
Filed Jun 19, 2023

Tire size ST225/75/R15. Traveling on a two lane county highway in Pierce County, WI. Tire pressure as indicated on the Tire Minder i10 TPMS was 82 psi. Ambient air temperature was about 70F. Road surface was dry at the time. Incident began with suspected rupture in tire sidewall. No indication by TPMS prior to incident of increased temperature or decreased pressure. Sidewall failure was followed by separation of tread from tire body, causing damage to vehicle fender skirt, which departed the vehicle. Vehicle slowed under moderate breaking to a stop within about 300 yards. No reports with law enforcement filed. Photos attached.

NHTSA ID
11527789
Incident
Jun 12, 2023
Tires & wheels
Filed Jul 1, 2022

The tire came apart. The tread separated from the rest of the tire and the whole tire separated like it was cut in half. Others safety was at risk because of debris. It hasn’t been presented to dealer yet. It has not been inspected yet. I use a tire pressure monitoring system and all tires were showing similar readings for psi and temperature 70-72psi and 93’.

NHTSA ID
11472029
Incident
Jun 26, 2022
Other / unspecified
Filed May 17, 2022

There is currently an rv recall coming out concerning 150,000 2021 through 2023 travel trailers and fifth wheels for a faulty quick disconnect fitting in the propane system, which can crack, leak, and cause fires. I own a 2020 Grand Design, Imagine, travel trailer which had the exact same defect as this list describes. I paid my rv dealership $539 on 10/11/21 to trace the propane leak and replace the same connector which was cracked, with no signs of trauma or damage. This recall needs to be expanded to include 2020 models for sure and other manufacturers such as Grand Design.

NHTSA ID
11465019
Incident
Oct 11, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB19-005

EQUIPMENT

On the roll-over sofa, the sofa back stop bolt may be missing. As a result, when the sofa back is rolled over to make a bed it may not lay flat.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Grand Design Imagine by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025000—
2024400—
2023420—
20221230—
20211730—
2020Viewing1220—
2019630—
2018840—
2017150—
2016120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.