SEAT BELTS:FRONT; SEAT BELTS:PRETENSIONER
2020 Hyundai Accent
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 12 NHTSA owner-reported complaints for the 2020 Hyundai Accent, most frequently naming the engine, body & structure and driver assistance categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 67 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2020 | 1 | 1 |
| Jul 2021 | 3 | 4 |
| Jun 2022 | 1 | 5 |
| Aug 2022 | 1 | 6 |
| Jun 2023 | 1 | 7 |
| Apr 2024 | 1 | 8 |
| Nov 2024 | 1 | 9 |
| May 2025 | 1 | 10 |
| Aug 2025 | 2 | 12 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine425.0%
- Body & structure212.5%
- Driver assistance212.5%
- Airbags212.5%
- Fuel system212.5%
- Steering16.3%
- Interior & seats16.3%
- Seat belts16.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEAT BELTS:FRONT; SEAT BELTS:PRETENSIONER
SEAT BELTS:FRONT; SEAT BELTS:PRETENSIONER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Seat Belt Pretensioners May Rupture
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.The various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 Hyundai Accent, 2021-2022 Hyundai Elantra and Elantra HEV, 2021-2022 Hyundai Santa Fe HEV, 2022-2023 Hyundai Santa Fe PHEV, 2020-2022 Hyundai Venue, 2021-2023 Genesis G80, 2023 Genesis G80 EV, 2023 Genesis G90, 2023 Genesis GV60 EV, 2022-2023 Genesis GV70, 2021-2023 Genesis GV80, 2021-2022 Kia Sorento HEV, and 2022 Kia Sorento PHEV.In response to ODI's investigation, in December 2022, Hyundai notified ODI that they would be conducting testing to validate subject vehicle seat belt pretensioners. This evaluation included sled testing and software testing which was performed by Hyundai and its suppliers. The tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. ODI met with representatives from Hyundai on several occasions during the investigation to discuss testing progress and data. As a result of the testing, Hyundai was able to simulate the pretensioner failures. It was determined by Hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.Hyundai thus notified ODI of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.In view of the recall actions taken by Hyundai and Kia, ODI concerns have been addressed. The agency reserves the right to take additional action if warranted by future circumstances.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Airbag light turned on my dashboard and when I took it to the dealership -regional Hyundai in broken arrow in Oklahoma I was told by the rep that helped me that there is a defect in the passenger airbag and that it would cost me about 1700.00 usd to fix it. If I chose not to fix it then if I get into a car wreck the passenger airbag would deploy, this is a risk hazard for lives and there is no reason why a fairly new car, 2020 should have issues with the airbags. This is a potential risk that passengers should not experience in the case of an unfortunate wreck
- NHTSA ID
- 11681215
- Incident
- Jul 1, 2025
The contact owns a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, the exterior passenger's front and rear door handles detached while attempting to open the doors. The contact was able to reattach the door handles for the front and rear passenger doors. The contact stated that the interior door handle also detached. The contact had to roll down the window and use the exterior door handles to exit the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 26,500. The VIN was not available.
- NHTSA ID
- 11680188
- Incident
- Aug 12, 2025
- Mileage
- 26,500 mi
The contact owned a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, smoke was emitting from the vehicle. The contact was inside her residence and noticed the smoke from her window. Unknown if the air bags deployed. The contact stated that the fire spread to another parked vehicle and caused structural damage to the building. The fire department and police department were called. Unknown if a police report was filed. The fire department filed a report. The vehicle was parked at the residence. The contact notified her insurance company and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- NHTSA ID
- 11664017
- Incident
- May 29, 2025
I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three separate times now. The West Broad Hyundai in Richmond, Virginia. I even tried taking it to a different Hyundai in Richmond and they denied me, saying that I was already in the system at the West Broad location, and that I had to take it there. I have yet to see improvement after having it serviced any of the times. In fact one time after picking it up from Hyundai the problem occurred on my way way home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11624896
- Incident
- Jan 2, 2014
The contact owns a 2020 Hyundai Accent. The contact stated that the cruise control button had fractured. While driving with the cruise control engaged, the vehicle unintendedly accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 103,300.
- NHTSA ID
- 11584531
- Incident
- Apr 19, 2024
- Mileage
- 103,300 mi
Power steering went out
- NHTSA ID
- 11527232
- Incident
- Jun 15, 2023
The contact owns a 2020 Hyundai Accent. The contact received notification of NHTSA Campaign Number 22V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11482188
- Incident
- Aug 31, 2022
My vehicle does the same thing as NHTSA ID Number: 11423521 and now I know not to bother taking it in for service for this issue. I was validated when I read that complaint as I have and continue to experience the same non-responsive issue when I accelerate from a complete stop ever since the vehicle was purchased 2020 February. This form asks for a specific date but there is no specific date. It happens every time I drive the vehicle. The issue can be erratic and I never know when I can or can’t depend on the vehicle’s acceleration and live in fear of causing a wreck or worse inuring / killing someone else. I get honked at all the time from impatient drivers insisting I pull out while I wait to make sure there is more than enough time to pull out and accelerate safely. Impatient drivers be hanged and pay attention to your own driving.
- NHTSA ID
- 11471122
- Incident
- Jun 27, 2022
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
ELECTRICAL SYSTEM
In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of eligible models free of charge at authorized Hyundai dealers since early 2023. In addition to the anti-theft software, we’ve developed a new zinc-reinforced ignition cylinder protector hardware upgrade that can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because your Hyundai vehicle with the VIN listed above (“Subject Vehicle”) was not factory-equipped with an engine immobilizer and was previously eligible for the software upgrade, you are now eligible until March 31, 2027 to have the ignition cylinder protector installed — if you request it — at no cost to you through an authorized Hyundai dealership.
ELECTRICAL SYSTEM
In addition to the Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1), a zinc reinforced ignition cylinder protector hardware upgrade is being made available to customers upon request. This supplemental security measure is to be installed at the ignition switch location and provides additional protection against the social media theft method. Vehicles not equipped with an immobilizer during production at the factory are eligible. The repair procedure shall be performed and claimed upon customer request only. Any future repairs to these vehicles in which an installed ignition cylinder protector impacts required parts and/or labor, shall be covered by HMA. Please see TSB 25-01-089H for details.
ELECTRICAL SYSTEM
This bulletin provides the service procedure for installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows.
ELECTRICAL SYSTEM
Upon customer's request ONLY, the Technical Service Bulletin (TSB) 25-01-089H provides the service procedure for installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows. This repair procedure is being provided in addition to the previous Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1).
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2022 | 16 | 2 | 0 | 54.5 |
| 2021 | 16 | 4 | 1 | 55.2 |
| 2020Viewing | 12 | 4 | 1 | 63.4 |
| 2019 | 29 | 1 | 0 | 50.5 |
| 2018 | 19 | 1 | 0 | 56.1 |
| 2017 | 68 | 0 | 0 | 49.8 |
| 2016 | 99 | 0 | 0 | 42.8 |
| 2015 | 69 | 2 | 1 | 61.9 |
| 2014 | 79 | 1 | 1 | 55.2 |
| 2013 | 140 | 1 | 1 | 53.6 |
| 2012 | 153 | 2 | 1 | 58.4 |
| 2011 | 38 | 1 | 0 | 41.6 |
| 2010 | 87 | 1 | 0 | 40.6 |
| 2009 | 101 | 2 | 0 | 50.4 |
| 2008 | 101 | 1 | 0 | 43.4 |
| 2007 | 88 | 3 | 1 | 56.6 |
| 2006 | 43 | 3 | 1 | 52.0 |
| 2005 | 49 | 1 | 0 | 46.9 |
| 2004 | 33 | 0 | 0 | 47.2 |
| 2003 | 37 | 0 | 0 | 46.6 |
| 2002 | 134 | 1 | 0 | 46.9 |
| 2001 | 112 | 2 | 0 | 54.9 |
| 2000 | 92 | 4 | 0 | 55.8 |
| 1999 | 61 | 1 | 0 | 51.1 |
| 1998 | 47 | 1 | 1 | 48.6 |
| 1997 | 55 | 2 | 3 | 59.0 |
| 1996 | 101 | 4 | 3 | 63.0 |
| 1995 | 142 | 5 | 4 | 66.1 |
| 1994 | 0 | 0 | 0 | — |
| 1993 | 1 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 2 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.