RoadVitals

2020 Chevrolet Sonic

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 22, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 10 NHTSA owner-reported complaints for the 2020 Chevrolet Sonic, most frequently naming the electrical, powertrain (other) and engine categories. 542 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical640.0%
  • Powertrain (other)320.0%
  • Engine213.3%
  • Steering16.7%
  • Fuel system16.7%
  • Airbags16.7%
  • Interior & seats16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 22, 2026

Engine Cooling System (Thermostat Housing / Water Outlet) The vehicle suffered a premature structural failure of the factory engine coolant thermostat housing. The component, which is manufactured from a fragile plastic composite, cracked completely open without warning, causing an immediate, rapid loss of engine coolant. This constitutes a severe safety hazard. A sudden, catastrophic loss of engine coolant under normal driving conditions puts the vehicle at immediate risk of severe engine overheating and sudden engine stalling or seizure while in motion. If the engine stalls unexpectedly in high-speed traffic, it strips the driver of power steering and braking assistance, drastically increasing the risk of a serious collision. General Motors is fully aware of this pervasive material defect across the Chevy Sonic model years, yet they refuse to issue a safety recall, forcing owners to operate vehicles with inherently flawed, dangerous plastic cooling components. They also refuse to help in getting the vehicle repaired or share the cost.

NHTSA ID
11745643
Incident
Jun 1, 2026
Electrical
Filed Nov 1, 2025

Purchased from Carvana. Nine days after purchase came out to a dead battery took it to the authorized dealer and they said the battery was a bad cell battery. Replace the battery. Six days after they replaced the battery it was dead again. This time they had it in the shop for two weeks before they found the issue. It had been aftermarket wired with a GPS tracking system that was draining the battery. They said if I have any further issues with it, I need to take it to a dealer. They gave me a bag full of multiple components that had been added to the vehicle. I do not know how Carvana missed them all.

NHTSA ID
11696953
Incident
Oct 1, 2025
Interior & seats
Filed Nov 15, 2024

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger seat adjustment mechanism has failed, causing the seat to become stuck in the farthest rear position. The malfunction is likely related to either the motor, seat track, or the electrical system controlling the adjustment. The seat is available for inspection. 2. How was your safety or the safety of others put at risk? The stuck seat presents a safety hazard because it is positioned too far back, which can prevent proper seating posture or seatbelt positioning for a passenger. This could increase the risk of injury in the event of a crash, as the passenger may not be secured properly or may be too far from the airbag deployment zone. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been confirmed by both an independent mechanic and two other individuals knowledgeable about cars. The problem has been physically inspected, and the seat remains stuck in the rear position despite attempts to adjust it. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not been inspected by the manufacturer, police, or insurance representatives yet. However, it has been looked at by independent service providers, who have confirmed the issue with the passenger seat. My car is no longer secure by the bumper-to-bumper warranty despite only having 52K millage. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the failure. The issue with the seat adjustment occurred suddenly, with no prior indication that there was a problem.

NHTSA ID
11625449
Incident
Oct 21, 2024
ElectricalFuel system
Filed Jul 28, 2024

Having trouble with leaks and the evap purge system. I repaired it three times. The vehicle will turn off while driving.

NHTSA ID
11604956
Incident
Jun 26, 2024
EnginePowertrain (other)
Filed Mar 9, 2024

1st occurence at approximately 37k miles on Vehicle has issue based on climate temperature sensor triggers a computer code 84 vehicle goes into limp mode to prevent engine failure however, this happens instantly no time to react and more than one occasion creating a hazardous driving situation in heavy traffic, vehicle also overheats creating hazardous leaks of anti freeze at boiling temperatures ability to burn anyone who comes in contact. This remains an ongoing issue with vehicle, vehicle now back in possesion of bank Santander Consumer USA, this is being reported to protect any innocent parties involved to avoid injuries or even fatality

NHTSA ID
11576430
Incident
Mar 6, 2024
Electrical
Filed Mar 23, 2023

There was an instance a couple months ago where I was driving and my ignition stopped. To my luck, I was in a safe area to stop but it is dangerous for this to be happening with my car while I am driving.

NHTSA ID
11513468
Incident
Jan 24, 2023
ElectricalPowertrain (other)Steering
Filed Mar 7, 2023

UNKNOWN -- During driving the vehicle the radio and power steering will stop working, locks and key for occasionally have issues, and the car shuts down and has to be re-started. Sometimes will take a minute or two to be able to be re-started. If car stalls at high speeds could cause a catastrophic accident, injuring possibly killing driver or other drivers due to not being able to control the car. Car has recently been serviced replacing the radiator, coolant tank, and purge valve (this was throwing the check engine light). No codes can be found and the problem cannot be duplicated. Happens at random times, nothing triggers it.

NHTSA ID
11510643
Incident
Mar 6, 2023
Airbags
Filed Jun 28, 2021

The contact owns a 2020 Chevrolet Sonic. The contact stated that while her granddaughter was driving approximately 40 mph, the front driver’s and passenger’s side air bags erroneously deployed causing the driver to lose control of the steering wheel and the vehicle drove off the roadway. The vehicle was not involved in a crash before the air bags deployed. The cause of the failure was not yet determined. The local dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

NHTSA ID
11422656
Incident
Jun 24, 2021
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6425D

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

PIT6425C

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Sonic by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing100036.8
2019800
2018141031.0
2017370049.2
2016482057.2
20151143054.6
20141494052.7
20132176159.5
20123537260.4
2011100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.