2020 Hyundai Accent Owner Complaints

Airbag light turned on my dashboard and when I took it to the dealership -regional Hyundai in broken arrow in Oklahoma I was told by the rep that helped me that there is a defect in the passenger airbag and that it would cost me about 1700.00 usd to fix it. If I chose not to fix it then if I get into a car wreck the passenger airbag would deploy, this is a risk hazard for lives and there is no reason why a fairly new car, 2020 should have issues with the airbags. This is a potential risk that passengers should not experience in the case of an unfortunate wreck

NHTSA ID

11681215

Incident

Jul 1, 2025

The contact owns a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, the exterior passenger's front and rear door handles detached while attempting to open the doors. The contact was able to reattach the door handles for the front and rear passenger doors. The contact stated that the interior door handle also detached. The contact had to roll down the window and use the exterior door handles to exit the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 26,500. The VIN was not available.

NHTSA ID

11680188

Incident

Aug 12, 2025

Mileage

26,500 mi

The contact owned a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, smoke was emitting from the vehicle. The contact was inside her residence and noticed the smoke from her window. Unknown if the air bags deployed. The contact stated that the fire spread to another parked vehicle and caused structural damage to the building. The fire department and police department were called. Unknown if a police report was filed. The fire department filed a report. The vehicle was parked at the residence. The contact notified her insurance company and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11664017

Incident

May 29, 2025

I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three separate times now. The West Broad Hyundai in Richmond, Virginia. I even tried taking it to a different Hyundai in Richmond and they denied me, saying that I was already in the system at the West Broad location, and that I had to take it there. I have yet to see improvement after having it serviced any of the times. In fact one time after picking it up from Hyundai the problem occurred on my way way home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11624896

Incident

Jan 2, 2014

The contact owns a 2020 Hyundai Accent. The contact stated that the cruise control button had fractured. While driving with the cruise control engaged, the vehicle unintendedly accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 103,300.

NHTSA ID

11584531

Incident

Apr 19, 2024

Mileage

103,300 mi

Power steering went out

NHTSA ID

11527232

Incident

Jun 15, 2023

The contact owns a 2020 Hyundai Accent. The contact received notification of NHTSA Campaign Number 22V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11482188

Incident

Aug 31, 2022

My vehicle does the same thing as NHTSA ID Number: 11423521 and now I know not to bother taking it in for service for this issue. I was validated when I read that complaint as I have and continue to experience the same non-responsive issue when I accelerate from a complete stop ever since the vehicle was purchased 2020 February. This form asks for a specific date but there is no specific date. It happens every time I drive the vehicle. The issue can be erratic and I never know when I can or can’t depend on the vehicle’s acceleration and live in fear of causing a wreck or worse inuring / killing someone else. I get honked at all the time from impatient drivers insisting I pull out while I wait to make sure there is more than enough time to pull out and accelerate safely. Impatient drivers be hanged and pay attention to your own driving.

NHTSA ID

11471122

Incident

Jun 27, 2022

The contact owns a 2012 Hyundai Accent. The contact stated while driving approximately 55-60 mph, the hood was released without warning and cracked the front windshield. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

NHTSA ID

11423899

Incident

Jun 28, 2021

Mileage

42,000 mi

I owned a 2017 Elantra and now I own a 2020 Accent. Both cars had the same on and off problem. When I am at an intersection and have to step on the gas to get thru the intersection quickly, when I step on the gas nothing happens. I have to pump the gas several times to get going. In the old days we called this vapor lock. This has happened numerous times but last week it almost got me killed. A car was coming from the lane to my right and I stepped on the gas and got about half way thru the intersection and the car just stopped and I was almost hit broad side. I called the service manager at my local Hyundai dealership in Freehold, NJ and ask if other people have had the same problem. He said yes but their is nothing they can do about it. It is something built into the Hyundai cars. This is unacceptable. There has to be something that can be done. When I took my 2017 Elantra into the dealership, the service manager said to leave the car, but if it does do it when they take it out for a test drive, there is nothing they can do.

NHTSA ID

11423521

Incident

Jun 29, 2021

As I went to take a turn the vehicles electric power steering went out causing loss of control of the vehicle. The electric power steering is faulty and others should know about this major safety defect. Again What Exactly Happened was as I was turning the steering wheel became extremely difficult to turn then all of a sudden it turned extremely easy, "more than normal" and caused loss of control of the vehicle resulting in a head on collision that injured me and left me with fractured ribs and Sternum.

NHTSA ID

11423368

Incident

May 27, 2021

MY GRANDDAUGHTER WAS DRIVING ON A FREEWAY NEAR DALLAS TX. AS SHE SLOWED FOR AN UPCOMING CONSTRUCTION ZONE SHE WAS REAR-ENDED BY BY ANOTHER VEHICLE. PROPELLING HER INTO THE GUARD RAIL AND FURTHER TO THE RIGHT ENDING UP IN THE RIGHT LANE OF THE FREEWAY. THE VEHICLE WAS A TOTAL LOSS WITH FRONT AND REAR DAMAGE AND THE AIRBAG FAILED TO DEPLOY. NOBODY AT THE LOCAL DEALERSHIP WHERE THE CAR WAS PURCHASED IN MAY 2020 WILL DISCUSS THE ISSUE NOR AM I ABLE TO CONTACT ANY BREATHING PERSON AT HYUNDAI CORPORATE TO DISCUSS THIS ISSUE.

NHTSA ID

11366144

Incident

Sep 9, 2020

Mileage

6,000 mi