RoadVitals

2018 Grand Design Imagine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 24, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 26, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2018 Grand Design Imagine, most frequently naming the suspension, other / unspecified and body & structure categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension440.0%
  • Other / unspecified330.0%
  • Body & structure110.0%
  • Brakes110.0%
  • Tires & wheels110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 26, 2021
55,508 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Grand Design RV, LLCManufacturer number 910023View on NHTSA.gov
17V789000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Dec 8, 2017
3,969 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Grand Design RV, LLCManufacturer number 900012View on NHTSA.gov
17V620000

ELECTRICAL SYSTEM:WIRING

Oct 4, 2017
3,621 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.
Grand Design RV, LLCManufacturer number 910010View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 24, 2025

I have stress/ flex cracks on both passenger and drivers side I beams near the suspension parts.07/2024. This is the first report, I have not contacted the manufacturer.

NHTSA ID
11675820
Incident
Jul 1, 2024
Other / unspecified
Filed Aug 12, 2021

The contact owns a 2018 Grand design Imagine. The contact received a recall notification for NHTSA Campaign Number: 21V393000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11428806
Incident
Aug 12, 2021
Suspension
Filed Oct 28, 2019

TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. THE CONTACT STATED THAT DUE TO THE LEAF SPRING FLATTENING OUT, THE TIRES WERE RUBBING AGAINST THE BOTTOM OF THE TRAILER. THE CONTACT STATED THAT THE FAILURE SHOULD NOT OCCUR BECAUSE THE TRAILER WAS NOT OVERLOADED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. *DT

NHTSA ID
11271443
Incident
Oct 26, 2019
Tires & wheels
Filed Sep 23, 2019

TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAVEL TRAILER EQUIPPED WITH LIONSHEAD WESTLAKE TIRES, SIZE: SP225/75/R15 (NA). WHILE DRIVING 64 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE FAILURE DAMAGED THE MARKER LIGHTS ON THE SIDE OF THE TRAILER AS WELL AS THE PASSENGER SIDE FENDER. ALSO, THE WIRING HARNESS FOR THE ELECTRIC SLIDE WAS RIPPED APART DUE TO THE SUDDEN TIRE FAILURE. THE CONTACT WAS ABLE TO MOVE THE TRAILER TO A PARKING LOT AND CALLED A ROADSIDE TIRE SERVICE TO HAVE THE TIRE REPLACED. THE CONTACT FILED COMPLAINTS WITH VARIOUS AGENCIES, INCLUDING THE MANUFACTURER'S WEBSITE. SHORTLY AFTER THE INITIAL BLOW OUT, THE TIRE BLEW OUT AGAIN ON THE SAME SIDE. AFTERWARDS, THE CONTACT HAD ALL FOUR TIRES REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,000.

NHTSA ID
11257504
Incident
Sep 13, 2019
Mileage
12,000 mi
Suspension
Filed Sep 23, 2019

TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE 2600 RV. AFTER TRAVELING APPROXIMATELY 5,000 MILES, THE CONTACT DISCOVERED THAT BOTH OF THE VEHICLE'S AXLES HAD LOST THEIR CAMBERS. THERE WERE NO WARNING INDICATORS FOR THE AXLE MALFUNCTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO COVER THE COST TO REPLACE BOTH THE AXLE AND SPRING SETS. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE COST WAS COVERED BY THE MANUFACTURER. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT TRAVELED ANOTHER 6,000 MILES AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE BEGAN TO WEAR SIGNIFICANTLY AND THERE WAS ADVANCED TIRE WEAR ON THE OTHER THREE TIRES. THE CONTACT TOOK THE TRAILER TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT BOTH AXLES WERE BENT AND HAD FAILED AGAIN. ALSO, ALL FOUR WHEELS WERE OUT OF ALIGNMENT. THE CONTACT HAD THE WHEELS ALIGNED AND ALL FOUR TIRES REPLACED. THE CONTACT RESEARCHED THE COST AND DISCOVERED THAT GRAND DESIGN MANUFACTURED VEHICLES WITH WHAT HE BELIEVED WERE LOW COST, POORLY DESIGNED SPRINGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AGAIN AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE AGAIN. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID
11257381
Incident
Sep 1, 2018
Mileage
5,000 mi
Other / unspecifiedSuspension
Filed Aug 27, 2019

TL* THE CONTACT OWNS A 2018 GRAND DESIGN IMAGINE TRAILER. WHILE THE CONTACT WAS PERFORMING A SAFETY INSPECTION OF THE TRAILER, SHE NOTICED THAT THE REAR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO D AND G CUSTOM CONVERSIONS, INC. (383 BURGNERS ROAD, CARLISLE, PA 17015, 717-249-8875) WHERE IT WAS DIAGNOSED THAT THE AXLES WERE FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER REPAIR CENTER WOULD BE PROVIDED WITH THE REQUIRED APPROVAL FOR REPAIRS. WHEN THE REPAIR CENTER CALLED FOR APPROVAL, NO REMEDY WAS PROVIDED. THE VIN WAS UNKNOWN.

NHTSA ID
11251828
Incident
Aug 9, 2019
Suspension
Filed Apr 6, 2019

SPRINGS GOING FLAT OR FAILING. SEVERAL REPORTS ON GD FACEBOOK PAGE. I THINK IT NEEDS TO BE LOOKED INTO. CALLED GD FOR HELP BUT NO RESULTS. THEY CLAIM THEY HAD PROBLEMS WITH DEXTER AXLES BUT NOT LIPPERT AXLES. I CALLED LIPPERT AND THEY PRETTY MUCH SAID THERE HAS BEEN ISSUES BUT THEY SEND GD WHAT THEY ASK FOR. *DT CONSUMER STATED FLAT SPRINGS WERE REPLACED.*JB

NHTSA ID
11194273
Incident
May 18, 2018
Mileage
1,000 mi
BrakesOther / unspecified
Filed Jun 20, 2018

IN DECEMBER 2017, I PURCHASED A GRAND DESIGN IMAGINE TRAVEL TRAILER, MODEL 2500RL. WHEN I TOWED THE TRAILER, I NOTICED THE TRAILERS BRAKES WOULD NOT STOP THE TRAILER EVEN WHEN I ADJUSTED THE BRAKE CONTROLLER GAIN TO MAXIMUM. THINKING THE TRAILER BRAKES JUST NEEDED ADJUSTMENT, ON MAY 21, 2018, I TOOK THE TRAILER TO THE SELLING DEALER FOR SERVICE. THE DEALER INFORMED ME THAT THE BRAKES DID NOT NEED ADJUSTMENT. THE PROBLEM WAS THAT THE BRAKES ON THE FRONT AXLE OF THE DOUBLE AXLE TRAILER WERE NOT CONNECTED TO THE POWER SOURCE THAT OPERATES THE BRAKES. IN OTHER WORDS, THE BRAKES WERE ONLY 50% CONNECTED. THE DEALER DETERMINED THAT THE BRAKES WERE WIRED CORRECTLY. I WAS TOWING A 7500 POUND TRAILER WITH IMPROPERLY CONNECTED BRAKES. THIS TRAILER SHOULD HAVE NEVER LEFT THE FACTORY WITH INOPERATIVE BRAKES. THE BRAKES WERE EITHER NEVER CONNECTED OR THE CONNECTORS ARE DEFECTIVE. IN MY VIEW THIS IS A SERIOUS SAFETY ISSUE. HOW MANY OTHER TRAVEL TRAILERS FROM GRAND DESIGN HAVE BEEN PLACED IN SERVICE WITH IMPROPERLY CONNECTED BRAKES. THE BRAKES ON MY TRAVEL TRAILER HAVE BEEN FIXED, BUT ONLY BECAUSE I NOTICED THE POOR BRAKING AND TOOK THE TRAILER TO THE DEALER FOR SERVICE. GRAND DESIGN SHOULD BE CALLED TO TASK ON THIS PROBLEM. THEY ARE EITHER NEGLIGENT IN THEIR POST PRODUCTION INSPECTIONS OR THE PARTS USED TO CONNECT THE BRAKE WIRING IS DEFECTIVE. *TT

NHTSA ID
11102916
Incident
May 21, 2018

Compare model years

Complaint and recall counts across every year of this model

Grand Design Imagine by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025000—
2024400—
2023420—
20221230—
20211730—
20201220—
2019630—
2018Viewing840—
2017150—
2016120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.