RoadVitals

2017 Grand Design Imagine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 28, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 26, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Grand Design Imagine, most frequently naming the other / unspecified category. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 26, 2021
55,508 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Grand Design RV, LLCManufacturer number 910023View on NHTSA.gov
17V789000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Dec 8, 2017
3,969 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Grand Design RV, LLCManufacturer number 900012View on NHTSA.gov
17V620000

ELECTRICAL SYSTEM:WIRING

Oct 4, 2017
3,621 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.
Grand Design RV, LLCManufacturer number 910010View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 28, 2024

Removed the winter cover for the RV and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. This jack was already previously replaced due to the same, or similar problem. The replacement jack has the same touch pad cracking problem as the original jack. I do not know if the jack may extend on its own if the circuitry inside gets wet, like the first recall, but I will disconnect it from the power source while on the road, and once at a campsite.

NHTSA ID
11585699
Incident
Apr 28, 2024

Compare model years

Complaint and recall counts across every year of this model

Grand Design Imagine by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025000—
2024400—
2023420—
20221230—
20211730—
20201220—
2019630—
2018840—
2017Viewing150—
2016120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.