RoadVitals

2021 Grand Design Imagine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Aug 13, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 28, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2021 Grand Design Imagine, most frequently naming the body & structure, suspension and tires & wheels categories. 3 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure735.0%
  • Suspension525.0%
  • Tires & wheels420.0%
  • Other / unspecified210.0%
  • Fuel system15.0%
  • Powertrain (other)15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V039000

STRUCTURE:INTERIOR PANELS:DOOR

Jan 28, 2022
20,144 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
The risk: Sharp handles could scrape or cut an occupant, increasing their risk of injury.
The remedy: Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.
Grand Design RV, LLCManufacturer number 910027View on NHTSA.gov
21V636000

POWER TRAIN:AXLE ASSEMBLY; POWER TRAIN:AXLE HUBS

Aug 13, 2021
54 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.
The risk: Incorrect inner bearings can cause the wheels to lock up or reduce stopping ability, increasing the risk of a crash.
The remedy: Dealers will inspect the axles for incorrect bearings and replace the bearings as necessary, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910024.
Grand Design RV, LLCManufacturer number 910024View on NHTSA.gov
21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 26, 2021
55,508 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Grand Design RV, LLCManufacturer number 910023View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 17
Suspension
Filed Aug 13, 2025

The right side leaf spring hanger broke from the frame while traveling causing the trailer to lean heavily and pull to the right side nearly hitting an 18 wheeler that I was passing. I received a customer satisfaction campaign letter from Grand Design 3 days later in regard to cracks in the I beam frame above the spring hangers for all Imagine 2910BH models produced between 6/24/2020 and 6/14/2023. Grand Design said that they have concluded that condition does not present a safety hazard. Having a suspension component fail on a trailer is a safety hazard.

NHTSA ID
11680317
Incident
Jul 31, 2025
Body & structureSuspension
Filed Jan 1, 2025

After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspect my trailer’s I beam chassis and I discovered horizontal cracks within the I beam, one on each side, over the suspension area. Every picture I have seen looks just like mine, a rusty L shaped crack adjacent to a crossmember welded on the backside of this area. You can see the shape of this crossmember through the surface of the I beam, indicating the metal is quite thin. It took me only a couple minutes to find, as I knew exactly where to look, based on the numerous stories I’ve read about. Upon further inspection, I also found suspect welds that look burned through the frame, leaving a hole behind. This makes me question the quality of the rest of the trailer’s frame. There is also a crossmember at the front of the trailer with a distinct bend in it at the bottom, where the top remains fairly straight. This, to me, is another indication that the frame is flexing and causing this member to fold as a result. After discovering this, I later learned many other owners have the same issue, and one had a complete A frame failure in that area. Also, I have discovered that all four of my trailer’s leaf springs are flattening out, and they remain this way with all personal items removed from the unit. As it sits now, it is within a handful of pounds of the original purchase weight, and the leafs have not sprung back. We have an appointment scheduled directly with the manufacturer in Indiana to have these issues repaired, among a laundry list of less safety related issues we’ve experienced since ownership. We’ve known of these major issues since August of 2024 and have waited 6 months for our appointment for repairs. We have declined from using this trailer during this time as we don’t have confidence that it can safely be towed. I am to understand, the wait time is due to a large influx of other trailers being brought in for major repair.

NHTSA ID
11633521
Incident
Aug 3, 2024
Other / unspecifiedSuspension
Filed Nov 25, 2024

Cross member of frame bending, allowing A frame that its connected at to also bend.

NHTSA ID
11627166
Incident
Nov 25, 2024
Body & structure
Filed Nov 17, 2024

On [XXX] we were driving with our travel trailer from South Carolina to Michigan on interstate highways. When we made what was to be a quick late afternoon stop in Detroit, we discovered that the A-Frame on the trailer was severely bent and about to break. We spent the next day trying to get help with repairing it by calling the manufacturer, Grand Design; the local Grand Design dealer; and a couple of welders. None were able to assist us, so we had the trailer hauled back to a welder closer to our home. We were thankful the A-Frame did not completely break on the highway which could have caused a wreck or a major safety hazard. The welder that replaced the metal was surprised the A-Frame metal was so very thin, commenting they had never seen anything so thin on a travel trailer. It was replaced with ¼” metal. The propane system integrity is in question since it was pushed against the front wall of the trailer. The travel trailer is currently at a Grand Design dealer to determine if it or other structural damage was incurred due to the bent A-Frame. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11625777
Incident
Aug 29, 2024
Tires & wheels
Filed Aug 17, 2024

While towing our travel trailer we experienced a tire blowout on the left side rear. The blow out tore up the black water valve and sewage cap dumping sewage on the side of the highway. The lack of protection to the valve is not present and the valve is directly behind the tire. With trailer tire blowouts prevalent this is bound to happen again.

NHTSA ID
11609161
Incident
Jul 6, 2023
Body & structureSuspension
Filed Apr 15, 2024

Suspension hangers cracked the frame and a section of the frame broke allowing the hanger to flip over and suspension to fail. This occurred while backing the trailer up. If it occurred while driving it could have caused the trailer to tip over.

NHTSA ID
11583201
Incident
Nov 28, 2023
Body & structure
Filed Feb 17, 2024

As we were driving down the road, the frame had a catastrophic frame failure where the frame was split in half ,and almost departed from the entire towing portion of the trailer. The trailer is not in our possession any longer because the insurance company deemed it totaled . Thankfully, we were not driving fast and we were able to pull over safely dragging the entire RV along the highway. The Rv was inspected by the insurance company . There was no warning prior to the incident, however it has come to light that this is happening amongst many RV trailers and 5th wheels.

NHTSA ID
11572497
Incident
Aug 28, 2023
Filed May 20, 2023

Noticed the frame on our trailer is starting to bulge. We are part of a Facebook group for our specific trailer and apparently this is a common problem/ occurrence. We contacted both Grand Design and Lippert for assistance with fixing the issue which they have done for many but since we are second owners they are refusing to help. This is a major safety issue and of left unfixed could potentially cause a bad accident/ incident. Since this is a common problem in these trailers I feel both Grand Design and Lippert should be held accountable and be required to correct the issue for the safety of their owners and others on the road should the frame snap completely while towing.

NHTSA ID
11523031
Incident
May 8, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

920014

SUSPENSION

Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-braces in the spring hangers being implemented. The reports of these cracks have primarily been located on the right side of the vehicle. Right hand turns in which the right side tires repeatedly drop off the pavement, and/or repeated scrubbing of the tires with unusually sharp parking maneuvers may contribute to this condition. The addition of V-braces helps to mitigate the risk of this occurring.

920014

SUSPENSION

Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-braces in the spring hangers being implemented. The reports of these cracks have primarily been located on the right side of the vehicle. Right hand turns in which the right side tires repeatedly drop off the pavement, and/or repeated scrubbing of the tires with unusually sharp parking maneuvers may contribute to this condition. The addition of V-braces helps to mitigate the risk of this occurring.

920014

SUSPENSION

Grand Design RV is launching a Customer Satisfaction Campaign to address concerns of I-beam cracks appearing above the spring hangers on some Imagine IM2910BH models manufactured between July 2020 and June 2023 which was prior to a running change of v-braces in the spring hangers being implemented. The reports of these cracks have primarily been located on the right side of the vehicle. Right hand turns in which the right side tires repeatedly drop off the pavement, and/or repeated scrubbing of the tires with unusually sharp parking maneuvers may contribute to this condition. The addition of V-braces helps to mitigate the risk of this occurring.

TSB 22-004

EQUIPMENT

A crack may occur in the existing skylight. As a result, there is a potential for water to intrude.

TSB21-001

ELECTRICAL SYSTEM

TPMS System was wired to an inactive line in the solar prep harness and therefore will not have a direct power supply.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Grand Design Imagine by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025000—
2024400—
2023420—
20221230—
2021Viewing1730—
20201220—
2019630—
2018840—
2017150—
2016120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.