RoadVitals

2019 Grand Design Imagine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 26, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 26, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2019 Grand Design Imagine, most frequently naming the other / unspecified, brakes and driver assistance categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified337.5%
  • Brakes225.0%
  • Driver assistance112.5%
  • Electrical112.5%
  • Suspension112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V393000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 26, 2021
55,508 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Grand Design RV, LLCManufacturer number 910023View on NHTSA.gov
18V823000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Nov 20, 2018
119 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Imagine recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.
The risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
The remedy: Grand Design will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910018.
Grand Design RV, LLCManufacturer number 910018View on NHTSA.gov
18V658000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Sep 24, 2018
997 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
The risk: If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.
The remedy: Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.
Grand Design RV, LLCManufacturer number 910015View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 26, 2022

2019 GRAND DESIGN IMAGINE. CONSUMER WRITES IN REGARD TO WINN-TEC REGULATOR SAFETY RECALL.

NHTSA ID
11486369
Incident
Sep 26, 2022
ElectricalOther / unspecified
Filed May 16, 2022

120 volt AC cable was installed in contact with absorption refrigerator coils. Vibration would eventually lead to short, arcing, and potentially fire, particularly if arcing caused breach of the refrigerator cooling unit containing hydrogen and ammonia . Pictures uploaded show the cable in contact with the refrigerator coils and the excess length of cable as installed. This problem is identical to that covered by Part 573 Safety Recall Report 22V-038, but my trailer was not included in the affected vehicles list. I believe my vehicle and others like it should be included.

NHTSA ID
11464790
Incident
Jul 1, 2019
Other / unspecified
Filed Aug 19, 2021

The contact owns a 2019 Grand Design Imagine. The contact received notification of NHTSA Campaign Number: 21V393000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Northgate RV Center (442 Candy Ln, Ringgold, GA 30736, (706) 935-8883) was contacted and informed the contact that no parts were available for the recall repair. The contact had not experienced a failure. The manufacturer was notified of the failure and informed the contact that the parts were not available. Parts distribution disconnect.

NHTSA ID
11429699
Incident
May 26, 2021
Driver assistance
Filed Jul 28, 2021

The 2019 Grand Design Imagine Travel Trailer is built of a Lippert chassis, this chassis combined with the commonly used Equal-i-zer sway control hitch is resulting in the trailer safety chains being damaged, which may cause serious damage, injury or death if the trailer becomes separated from the tow vehicle hitch. These chains are also linked to the trailer's emergency braking system. Grand Design should recall and cover the movement of the safety chain's attachment point further back on the trailer frame, to avoid safety chain failure due to damage that occurs when turning and pinching the chains. My small RV dealer in Indiana (Evans & Sons, Petersburg, IN) has seen four of five of these issues in addition to my trailer in the past year. They have reported this to Grand Design, as have I, but Grand Design is not covering the move of the safety chains attachment point further back on the trailer frame. In addition to my trailer and those my dealership have seen, there are several other photos of the same issue online. https://www.mygrandrv.com/forum/showthread.php/36086-Repositioning-safety-chains

NHTSA ID
11426821
Incident
Jul 2, 2021
Brakes
Filed Jun 15, 2021

Brake linings which are available for inspection. The brake lining defects likely caused THREE tire blowouts due to excessive heat from the disintegrating brake linings, also a degradation of stopping performance. Upon performing annual wheel bearing service and brake inspection I found all four brake assemblies with brake lining partially disintegrated and in one case completely missing from the metal backing. This is NOT normal wear and tear but the breaking off of the lining from the metal backing plate. Nobody has inspected the linings but I have notified the RV trailer manufacturer, Grand Design and the manufacturer of the brake linings, Dexter Axle Co. I had THREE tire blowouts, one in September 2020 and two more recently causing significant damage to the RV travel trailer not to mention the p

NHTSA ID
11420979
Incident
Apr 11, 2021
BrakesSuspension
Filed Aug 28, 2019

TL* THE CONTACT OWNS A 2019 GRAND DESIGN IMAGINE TRAILER. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL BEARING WAS SEPARATING FROM THE AXLE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO USED A TORCH TO REMOVE THE NUT FROM THE AXLE TO ACCESS THE WHEEL BEARING. THE MECHANIC ALSO HAD TO USE A GRINDER TO GRIND THE AXLE AND THE BRAKE PADS HAD TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE TRAILER WAS WELL ENOUGH TO DRIVE HOME; HOWEVER, THE ENTIRE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD REIMBURSE THE CONTACT FOR THE TRAILER REPAIRS. THE CONTACT ALSO INFORMED THE MANUFACTURER THAT THE AXLE NEEDED TO BE REPLACED, BUT THEY REFUSED TO COMPENSATE HIM FOR THAT PARTICULAR REPAIR. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V823000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE AXLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

NHTSA ID
11252092
Incident
Aug 20, 2019
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Grand Design Imagine by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025000—
2024400—
2023420—
20221230—
20211730—
20201220—
2019Viewing630—
2018840—
2017150—
2016120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.