RoadVitals

2019 Jaguar E-Pace

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 8, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 6 NHTSA owner-reported complaints for the 2019 Jaguar E-Pace, most frequently naming the electrical, engine and powertrain (other) categories. 339 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical233.3%
  • Engine233.3%
  • Powertrain (other)233.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed May 8, 2026

My 2019 Jaguar E-PACE is showing code P26CB related to coolant pump performance. The vehicle is experiencing the same coolant/water pump failure symptoms reported in similar Jaguar vehicles, but my VIN was excluded from coverage. This issue creates risk of overheating, engine damage, and possible loss of power while driving. I believe additional affected VINs may not have been included because my vehicle is now showing the same known failure symptoms despite not being covered.

NHTSA ID
11736462
Incident
May 8, 2026
Electrical
Filed Oct 10, 2025

When coming to a stop the or even when trying to pull out the vehicle will shut off and you have to turn the car off to restart it and then switch back to drive and then the vehicle will go but it may turn off again if coming to a stop.

NHTSA ID
11692592
Incident
Oct 1, 2025
Powertrain (other)
Filed Jun 17, 2025

Description of Incident: While driving on the highway, my 2019 Jaguar E-PACE suddenly and without warning lost power, putting myself and others at serious risk. The vehicle went into limp mode with no prior indication of any issues. Once the failure occurred, a warning message appeared on the dashboard stating “Gearbox Fault,” and the transmission temperature began to rise rapidly. This failure occurred during active highway travel, with no safe shoulder or emergency lane available due to nearby construction. I was nearly rear-ended as I attempted to safely navigate off the road. This incident could have resulted in a serious accident. The issue has been confirmed and reproduced by a certified Jaguar dealership, which has inspected the vehicle and verified the problem. The vehicle displayed no warning lamps or messages prior to the failure. The safety risk this defect poses is extremely concerning, and I am requesting a full investigation into this matter. Component(s) Involved: Transmission / Gearbox System Available for Inspection: Yes, vehicle is available upon request Confirmed by Dealer: Yes Inspected by: Jaguar Dealership Warning Lamps/Symptoms Prior to Failure: None

NHTSA ID
11667532
Incident
Jun 14, 2025
Filed Dec 16, 2020

MY DAUGHTER DRIVES THIS CAR, SHE IS EXPERIENCING AN ABRUPT LOUD SCREECHING SOUND INSIDE THE CAB WHICH CAUSES HER TO TO LOSE FOCUS ON THE ROAD, WHICH IS VERY CONCERNING. THE SERVICE DEPARTMENT CAN'T IDENTIFY THE ISSUE AND DOESN'T WANT TO HAVE ANYTHING TO DO WITH IT. HAS ANYONE ELSE COMPLAIN ABOUT THIS BEFORE? IT HAPPENED ON THE HIGHWAY WHILE DRIVING.

NHTSA ID
11383855
Incident
Dec 14, 2020
Mileage
5,000 mi
ElectricalEngine
Filed Jan 5, 2020

AT RANDOM INTERVALS, THE ENGINE FAN GO INTO A 'ROAR' AT 100% RPM AND NOT STOP UNTIL THE CAR IS SHUT OFF. THIS OCCURS REGARDLESS OF THE OUTSIDE TEMPERATURE (SUMMER AT 90F, WINTER AT 30F AKA JUST NOW). THE FAN NOISE IS NOT PROPORTIONAL TO THE ENGINE RPM AND REMAINS CONSTANT ONCE IT STARTS. THE CAR CAN BE SHUT OFF COMPLETELY AND IMMEDIATELY STARTED AND THE FAN WILL BE RESET AND SILENT, SOMETIMES FOR THE REST OF THE DAY. THE JET-ENGINE SOUND FROM THE FAN IS NOT FIXED BY TURNING THE CAR OFF AND ON, JUST RESET TO THE NEXT DAILY OCCURRENCE. OUR 9 MONTH OLD E-PACE WILL DO THIS AT LEAST ONCE A DAY IF NOT MORE.

NHTSA ID
11297273
Incident
Jan 5, 2020
Mileage
15,000 mi
Engine
Filed Oct 29, 2019

WHEN THE VEHICLE IS IDEAL IT MAKES A LOUD NOISE FROM THE FAN. IT SOUNDS LIKE IT IS GETTING READY TO TAKE OFF.

NHTSA ID
11271774
Incident
Oct 28, 2019
Mileage
9,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM76412 - 10MAR26

ELECTRICAL SYSTEM

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

JLRTB02023NAS3 RESCINDED

POWER TRAIN

MIL Illuminated.

SSM76387 - 29AUG25

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

SSM76302 - 17JUN25

SUSPENSION

Front Stabilizer Bar Link - Noisy

TUCC_JUN2025_46

POWER TRAIN

MIL on Instrument cluster.

TUCC_APR2025_18

ELECTRICAL SYSTEM

Leaking windshield that caused the water ingress on the electrical component.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar E-Pace by model year
YearComplaintsRecallsInvestigationsIssue Index
2024120—
2023030—
2022140—
2021140—
2020400—
2019Viewing600—
2018112059.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.