RoadVitals

2021 Jaguar E-Pace

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 14, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 17, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Jaguar E-Pace, most frequently naming the electrical and engine categories. 4 safety recalls have been issued covering this model year; and 289 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V248000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Apr 17, 2026
170,169 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs.) The DC-DC converter can fail due to an internal fault in the boost control microchip. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
The risk: A loss of drive power increases the risk of a crash.
The remedy: The remedy for this recall is currently under development. Interim letters notifying owners of the safety risk were mailed June 17, 2026. Additional letters will be sent once the remedy is available. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's numbers for this recall are D126 and H575.
Jaguar Land Rover North America, LLCManufacturer number D126 H575View on NHTSA.gov
25V466000

AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

Jul 11, 2025
1,436 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
The risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
The remedy: Dealers will replace the passenger air bag module, free of charge. Owner letters were mailed February 6, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
Jaguar Land Rover North America, LLCManufacturer number H552View on NHTSA.gov
24V278000

AIR BAGS

Apr 18, 2024
2,409 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.
The risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow the escape of hot gases which can burn an occupant.
The remedy: Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H491.
Jaguar Land Rover North America, LLCManufacturer number H491View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed May 14, 2026

The contact owns a 2021 Jaguar E-Pace. The contact stated that while driving and coming to a stop light or stop sign, the automatic stop start caused the vehicle when stopped and light or stop sign, the vehicle stalled. The issue also occurred while driving on a roadway, the vehicle stalled when stopped. The vehicle was taken to the dealer where it was diagnosed and did a multi point inspection. updated the module however the issue persisted. The issue happened multi times and taken to the dealer, where it was then said the the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 27,703.

NHTSA ID
11737775
Incident
Sep 18, 2024
Mileage
27,703 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM76478 - 21JUL26

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

E002 - 20JUL26

Exhaust System Oxygen (O2) Sensors - Extended Warranty

H474 Jaguar 15MAY26

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

H490v3 - 01MAY26

ENGINE

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.

H474 Jaguar 17APR26

Software Over The Air (SOTA) updates are failing to complete.

H474 Jaguar 20MAR26

ELECTRICAL SYSTEM

Software Over The Air (SOTA) updates are failing to complete

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar E-Pace by model year
YearComplaintsRecallsInvestigationsIssue Index
2024120—
2023030—
2022140—
2021Viewing140—
2020400—
2019600—
2018112059.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.