SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2018 Jaguar E-Pace
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 11 NHTSA owner-reported complaints for the 2018 Jaguar E-Pace, most frequently naming the engine, fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 420 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2018 | 1 | 1 |
| Apr 2019 | 1 | 2 |
| Jul 2019 | 1 | 3 |
| Sep 2019 | 1 | 4 |
| Jul 2020 | 1 | 5 |
| Jul 2024 | 1 | 6 |
| Jan 2025 | 1 | 7 |
| Aug 2025 | 1 | 8 |
| Feb 2026 | 2 | 10 |
| May 2026 | 1 | 11 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine433.3%
- Fuel system325.0%
- Powertrain (other)216.7%
- Brakes18.3%
- Electrical18.3%
- Visibility18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact called on behalf of the owner of a 2018 Jaguar E-Pace. The contact stated that since the vehicle was purchased, an abnormal fuel odor had been emitting from the vehicle. The contact stated that the abnormal smell persisted. The contact stated that the fuel odor was strong when filling up the vehicle. The vehicle was taken to several independent mechanics who diagnosed that fuel was leaking into the engine bay. The vehicle was not repaired. The dealer was contacted, however, and refused to inspect or diagnose the vehicle. The manufacturer was notified and referred the contact to the dealer. The contact stated that the vehicle was consuming excessive fuel and the failure was worsening. The failure mileage was approximately 85,000.
- NHTSA ID
- 11736076
- Incident
- Jul 14, 2025
- Mileage
- 85,000 mi
OEM windshield, vehicle has no accidents or damage. Windshield seal failed. Can push the windshield away from the frame and has water intrusion. Unknown how much of the seal and dash electronics are compromised. Safety concern catastrophic failure of a windshield while driving or loss of electronics resulting in loss of driver control. No picture of seal failure available as it requires destructive testing.
- NHTSA ID
- 11719401
- Incident
- Feb 19, 2026
The car shifts into neutral on the freeway.
- NHTSA ID
- 11718997
- Incident
- May 26, 2025
The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
- NHTSA ID
- 11683190
- Incident
- Aug 25, 2025
- Mileage
- 75,000 mi
The cooling fan runs at extremely high speed for no reason and makes an extremely loud noise. There have been similar multiple complaints on jaguar e pace forums
- NHTSA ID
- 11638656
- Incident
- Jan 24, 2025
The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the integrated climate control module and switch pack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,900.
- NHTSA ID
- 11600232
- Incident
- Jun 15, 2024
- Mileage
- 68,900 mi
WHEN PARKED IN A PARKING LOT, THE VEHICLE STARTED MOVING BY ITSELF. THIS HAD HAPPEN BEFORE ON A DIFFERENT OCCASIONS. THIS TIME I COULD NOT GET IT TO STOP. BECAUSE OF THE ACCIDENT THAT ENSUED, I CANT REMEMBER A LOT ABOUT THE ACCIDENT. THE POLICE BELIEVE I HIT THE POST AT 30 TO 50 MPH. BECAUSE OF THE JAGUAR PROPRIETARY INFORMATION SYSTEM" BLACK BOX ", NO ONE CAN READ THE DATA FROM THE CAR BUT JAGUAR. THAT IS KIND OF LIKE LETTING THE FOX GUARD THE HEN HOUSE. ALL WE WANT TO KNOW WAS IF MY FOOT WAS ON THE BREAKS WHICH I BELIEVE WHILE TRYING TO STOP. WE BELIEVE THIS IS A CASE ON SUDDEN UNINTENDED ACCELERATION WITH KNOW WAY TO PROVE IT BECAUSE OF THE INABILITY TO RETRIEVE THE DATA.
- NHTSA ID
- 11337541
- Incident
- Apr 9, 2020
- Mileage
- 13,000 mi
VEHICLE EXHIBITS VERY HARD DOWNSHIFTS AT LOWER SPEEDS. MAJORITY OF THE OCCURRENCES DRIVER IS NOT ABLE TO BRING THE VEHICLE TO A SMOOTH STOP WITH VEHICLE EXHIBITING VERY HARD DOWNSHIFTING AND OCCASIONALLY ACCOMPANIED BY A 'BOUNCING, IN THE DRIVELINE. UNABLE TO DETERMINE A COMMON ENVIRONMENT, SURFACE, GRADE, SPEED, OR VEHICLE CONFIGURATION. UNABLE TO CONTROL WITH BRAKING OR THROTTLE CONTROL. IN COMPARISON VEHICLE BEHAVIOR WILL CAUSE UNCONTROLLED SLIDE ON SLICK WINTER SURFACES. DEALER, MANUFACTURER CUSTOMER SERVICE, MANUFACTURE CORPORATE REP DECLARED VEHICLE IS OPERATING AS DESIGNED.
- NHTSA ID
- 11253550
- Incident
- Apr 2, 2019
- Mileage
- 5,500 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
POWER TRAIN
MIL Illuminated.
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
SUSPENSION
Front Stabilizer Bar Link - Noisy
POWER TRAIN
MIL on Instrument cluster.
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.