RoadVitals

2023 Jaguar E-Pace

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 11, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Jaguar E-Pace. 3 safety recalls have been issued covering this model year; and 158 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V466000

AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION

Jul 11, 2025
1,436 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
The risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
The remedy: Dealers will replace the passenger air bag module, free of charge. Owner letters were mailed February 6, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
Jaguar Land Rover North America, LLCManufacturer number H552View on NHTSA.gov
24V278000

AIR BAGS

Apr 18, 2024
2,409 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.
The risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow the escape of hot gases which can burn an occupant.
The remedy: Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H491.
Jaguar Land Rover North America, LLCManufacturer number H491View on NHTSA.gov
24V201000

SERVICE BRAKES, HYDRAULIC

Mar 14, 2024
2,842 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
The remedy: Dealers will update the car configuration file software, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H481.
Jaguar Land Rover North America, LLCManufacturer number H481View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM76478 - 21JUL26

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

SSM76464 - 06JUL26

Wireless Device Charger Inoperative Post Software Update

H474 Jaguar 15MAY26

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

H490v3 - 01MAY26

ENGINE

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.

H474 Jaguar 17APR26

Software Over The Air (SOTA) updates are failing to complete.

H474 Jaguar 20MAR26

ELECTRICAL SYSTEM

Software Over The Air (SOTA) updates are failing to complete

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar E-Pace by model year
YearComplaintsRecallsInvestigationsIssue Index
2024120—
2023Viewing030—
2022140—
2021140—
2020400—
2019600—
2018112059.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.