RoadVitals

2020 Chrysler Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jun 6, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 24, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2020 Chrysler Voyager, most frequently naming the engine, steering and electrical categories. 1 safety recall has been issued covering this model year; and 272 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine640.0%
  • Steering426.7%
  • Electrical213.3%
  • Brakes16.7%
  • Interior & seats16.7%
  • Powertrain (other)16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SIDE/WINDOW:CURTAIN

Oct 24, 2024
26 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Chrysler (FCA US, LLC)Manufacturer number A8BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Jun 6, 2026

Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.

NHTSA ID
11742467
Incident
Jun 1, 2026
Steering
Filed Mar 12, 2026

Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.

NHTSA ID
11723927
Incident
Mar 12, 2026
Engine
Filed Nov 20, 2025

All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school

NHTSA ID
11700492
Incident
Nov 14, 2025
Steering
Filed Sep 9, 2025

There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.

NHTSA ID
11685906
Incident
Aug 4, 2025
Engine
Filed Aug 6, 2025

Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents

NHTSA ID
11678921
Incident
Jun 6, 2025
ElectricalSteering
Filed Oct 23, 2024

I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.

NHTSA ID
11621621
Incident
Sep 24, 2024
Engine
Filed Oct 9, 2024

Coolant is leaking inside cylinder 3, head gasket is blown at 62000 miles.

NHTSA ID
11619015
Incident
Oct 4, 2024
Interior & seats
Filed Sep 10, 2024

When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failure happened while she was in the seat and we were driving. The seat has not been inspected, but is available for inspection. There were no warnings of any kind before the failure. We were lucky we were close to home, and were not in an accident, or this could have been a lot worse. When I did a quick google search it shows that this seems to be a common problem for Chrysler vans, and should be corrected by Chrysler.

NHTSA ID
11613876
Incident
Sep 10, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100860

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

113280

ENGINE

HOSE AND TUBE - EGR COOLANT

S2208000045 REV.D

STRUCTURE:BODY

Backup Camera Poor Image Quality Inspection

S2623000046

ELECTRICAL SYSTEM; STRUCTURE:BODY

Calibration Requirements For The Power Sliding Door Module (PSDM).

S2623000041 REV.A

ELECTRICAL SYSTEM; STRUCTURE:BODY

Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

112857

HEATER - ELECTRIC COOLANT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020
2025050
2024070
2023370
2022550
2021162049.8
2020Viewing121051.2
2013000
2012000
2011000
2010000
2009000
2008410
2007011
2006112
2005023
2004041
2003325148.1
2002897558.9
2001807253.0
2000600

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.