RoadVitals

2021 Grand Design Transcend Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 28, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 18, 2021

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2021 Grand Design Transcend. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Body & structureSuspension
Filed Dec 28, 2024

Report of RV cracked frame and other structural failure 2021 GRAND DESIGN TRANSCEND XPLOR 297QB CA [XXX] VIN [XXX] Purchased: [XXX] Summary of problems reported: - Cracked frame - Caved slide-out - Collapsed fridge cabinet in slideout, and deformed slide-out. - Tire worn out unevenly, with no thread in the inside (only) History summary: July 2023, when tires cupped or separated: so new tires installed. September-November 2023: inquired about alignment, but dealers and manufacturers said that alignment is not done in trailers. Camping World finds brakes of one side only worn out. July 2024: Fridge in slide-out cabinet collapses. Slideout is deformed, caved and rubs ground. One tire is completely worn out near the inside wall only. September-November 2024. Bounced around between dealers, Grand Design, and suppliers about the problem December 2024. Finally the dealer inspected the frame and detected that it is not just out of square measurements, but it is cracked. They reported that: - The RV is unsafe to drive - They can not fix the frame - To contact Grand Design about the warranty - They would not want the RV to sit in their lot for much longer. Grand Design has bounced again to Lippert, frame manufacturer, and they are not responding. Given the way Grand Design has constantly responded to my reports and warranty requests, related to the tire wearing, slide out collapse, and finally the frame found cracked, I have a strong reason to believe that the frame was damaged July 2023 or earlier, and Grand Design bounced back to me, or deflected my reported problems to suppliers, instead of indicating in first place to inspect the frame, and knowing that there was the potential of severe security risks. I can report extensive documentation and photos. Thank you for your attention. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11632823
Incident
Jul 23, 2023
Tires & wheels
Filed Jul 14, 2022

The contact owns a 2021 Grand Design Transcend Travel Trailer equipped with Westlake Tires, Tire Line: Super ST tires, Tire Size: ST225/75/R15. The contact stated that while towing the Travel Trailer at approximately 65 MPH, the trailer began to violently shake and vibrate. After stopping to inspect the trailer, it was discovered that the front passenger’s side tire had experienced complete tread separation but the tire remained inflated. Additionally, the rear passenger’s side tire had developed a bubble on the tread. The manufacturer of the RV was notified of the failure. The tire manufacturer was not yet contacted. The failure mileage was 4,500.

NHTSA ID
11474014
Incident
Jul 7, 2022
Mileage
4,500 mi
Filed Mar 18, 2021

BOUGHT THIS AT ROBERSON RV, IN SALEM, OREGON. PICKED UP ON 2/15. AT HOME, NOTICED OUTSIDE PROPANE LEAK, SHUT IT OFF. ALSO NOTICED THAT THERE WAS NO SMOKE DETECTOR IN TRAILER, ONLY 2 CO DETECTORS. CONTACT LOCAL FIRE MARSHAL OFFICE. THESE BOTH ARE NFPA 1193, MAJOR LIFE SAFETY VIOLATIONS, BOTH ON/OFF ROAD. CAME FROM GRAND DESIGN FACTORY THAT WAY. DEALER DID GIVE ME FACTORY WARRANTY CHECK OFF LIST, SIGNED BY THEM, THAT THERE WAS NO LEAKS AND SMOKE DETECTOR WAS IN PLACE/WORKING. THAT IS A LEGAL DOCUMENT, I BELIEVE. I DID CONTACT GRAND DESIGN ABOUT THIS, WITH NO REPLY, SO FAR. MY CONSERNIS THAT HOW MANY OTHER TRAILERS/ MOTOR HOMES, MADE BY THEM ARE THE SAME WAY??? I AM DISABLED/RETIRED FIREFIGHTER/MEDIC, AND DON'T WANT THIS TO HAPPEN TO OTHER FAMILIES. I HAVE SEEN THE RESULTS OF THIS MANY TIMES, IN MY JOB . NOT PRETTY. WHY ARE THEY TRYING TO KEEP THIS QUIET. THIS AFFECTS A LOT OF PEOPLE, POTENTIALLY. PLEASE CONTACT ME AT [XXX], AS NEEDED. I DID LOSE MY PREVIOUS TT, IN THE LIONSHEAD WILD LAND FIREAT DETROIT, OREGON, LABOR DAY WEEKEND 2020. BEARLY MADE IT OUT ALIVE. JUST GOT DONE WITH THE INSURANCE AND FEMA PAPERWORK. THAT'S ANOTHER REASON WHILE THIS IS A BIG DEAL FOR ME. THANK YOU AGAIN.*DT*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11403770
Incident
Feb 19, 2021
Mileage
10 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .