RoadVitals

2010 Harley-Davidson Flhtcu Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Apr 27, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Harley-Davidson Flhtcu, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1023.3%
  • Powertrain (other)716.3%
  • Electrical511.6%
  • Engine511.6%
  • Suspension37.0%
  • Fuel system24.7%
  • Other / unspecified24.7%
  • Transmission12.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

I PURCHASED A 2010 HARLEY DAVIDSON ULTRA CLASSIC LAST JUNE. I WAS RIDING HOME LAST WEEK AND WENT TO USE THE REAR BREAK PEDAL AND THE BRAKE WAS ROCK HARD. I SCHEDULED A SERVICE TO DIAGNOIS THE ISSUE AND FOUND THAT THE ABS MODULE CAN CAUSE THE ISSUE. I WAS NOTIFIED TODAY THAT THE ABS MODULE NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE RECALL FOR THE FLUID CHANGE. THIS ISSUE SEEMS TO BE ONGOING WITH NUMEROUS HARLEYS FROM THE YEAR 2009-2014. THIS ISSUE OF A HARD PETAL WHILE RIDING HOME COULD HAVE RESULTED IN MY DEATH AS THEY DID FUNCTION CORRECT ON THE WAY TO HARLEY DEALER AND FAILED ON MY RIDE HOME. THIS PART SHOULD BE COVERED BY HARLEY AS THIS COULD RESULT IN DEATH.

NHTSA ID 11519295 · filed Apr 27, 2023

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE REAR BRAKE PEDAL FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE MOTORCYCLE WAS TAKEN TO BLUE RIDGE HARLEY-DAVIDSON (2002 13TH AVE DR. SE, HICKORY, NC 28602) WHERE THE RECALL WAS REPAIRED ALONG WITH SOME OTHER UNKNOWN BRAKE REPAIRS. THE CONTACT STATED THAT THE BRAKE REPAIRS THAT HE PAID FOR SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 21,250. *LN *TT

NHTSA ID 11097969 · filed May 25, 2018
All 10 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

8
reports

From owner reports, verbatim

on Saturday 8/20/22 i was driving to work when i got in the parking lot i lost throttle control it went to limp mode. shut bike off started it back up worked fine. after work i was riding home got bout 2 mile my engine light came on and i lost power to my throttle. it would not rev up. shut bike off for few seconds it ran fine the rest of the way home. this is very dangerous if someone would of been behind me i could of been hit..ive see a lot of forums with thesame issues. this was the first time it happened to me. ive only had the bike since 6/17/22. called talked to a harley store they said it could be my tps (throttle positioning sensor). this issue need to have a recall this could cause a major accident. bike has 63,000 miles.

NHTSA ID 11481105 · filed Aug 25, 2022

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ACCELERATION FAILED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 07/13/16 *BF

NHTSA ID 10873475 · filed Jun 9, 2016
All 8 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS DIFFICULT TO SHIFT INTO DIFFERENT GEARS. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET, BEARING ROLLER, RETAINING RING, AND INNER PRIMARY BEARING RACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,438. MA 10/29/2015 *CN

NHTSA ID 10760952 · filed Sep 2, 2015

TL * THE CONTACT OWNS A 2010 HARLEY DAVIDSON FLHTCU MOTORCYCLE. WHILE DRIVING APPROXIMATELY 65 MPH ON A MAJOR HIGHWAY, THE VEHICLE AUTOMATICALLY DECELERATED TO 15 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 23,400.

NHTSA ID 10597579 · filed Jun 11, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED USED TO CAUSE SUCH A EXTREMELY DANGEROUS SAFETY HAZARD, ANY WHERE ON THE ROAD. I AM REQUESTING HD TO BE HELD RESPONSIBLE AND TO GENERATE A RECALL TO FIX THIS SAFETY ISSUE FOR THEIR COSTUMERS. YOU CAN NOT HAVE A MOTORCYCLE QUIT ON YOU IN FRONT OF A TRACTOR TRAILER ON THE INTERSTATE OR ANY WHERE ON THE ROAD ALL BY ITS SELF. EXTREAMLY DANGERIOUS.

NHTSA ID 10759798 · filed Aug 27, 2015

BIKE WENT INTO THE "LIMP-MODE" WHILE RIDING ON INTERSTATE 80 NEAR JOLIET, ILLINOIS. WHEN IN THE "LIMP-MODE" THE ENGINE CONTINUES TO RUN BUT THERE IS NO THROTTLE RESPONSE WHICH IS EXTREMELY DANGEROUS, ESPECIALLY IF THERE IS NO SHOULDER TO PULL OFF ONTO. THIS HAS HAPPENED AT LEAST 20 TIMES IN THE PAST YEAR AND HARLEY-DAVIDSON DENIES A PROBLEM EXISTS. HOWEVER, HARLEY-DAVIDSON HAS ISSUED TWO SERVICE BULLETIN'S TO THEIR DEALERS (TT418 AND TT418A TO ADDRESS THIS PROBLEM TO NO AVAIL. I GUESS A FEW PEOPLE WILL HAVE TO DIE BEFORE THEY HAVE A RECALL TO FIX THEIR FAULTY PARTS. *TR

NHTSA ID 10621048 · filed Aug 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ACCELERATION FAILED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 07/13/16 *BF

NHTSA ID 10873475 · filed Jun 9, 2016

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED USED TO CAUSE SUCH A EXTREMELY DANGEROUS SAFETY HAZARD, ANY WHERE ON THE ROAD. I AM REQUESTING HD TO BE HELD RESPONSIBLE AND TO GENERATE A RECALL TO FIX THIS SAFETY ISSUE FOR THEIR COSTUMERS. YOU CAN NOT HAVE A MOTORCYCLE QUIT ON YOU IN FRONT OF A TRACTOR TRAILER ON THE INTERSTATE OR ANY WHERE ON THE ROAD ALL BY ITS SELF. EXTREAMLY DANGERIOUS.

NHTSA ID 10759798 · filed Aug 27, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

RIDING IN NEBRASKA ON I-80 WESTBOUND, VEHICLE WENT INTO AN ALMOST UNCORRECTABLE FRONT WHEEL WOBBLE, AFTER GAINING CONTROL OF THE MOTORCYCLE I WAS ABLE TO GET ONTO ROAD SHOULDER AND FOUND THE RIGHT FRONT WHEEL BEARING HAD "DISINTEGRATED", NO BALL BEARINGS WERE VISIBLE AND THE SEAL WAS MISSING. THIS INCIDENT WAS VERY UNNERVING. THE H-D DEALER IN GRAND ISLAND, NE WAS ABLE TO FIX THE BEARING IN QUESTION WITHIN SIX HOURS I WAS BACK ON THE ROAD. THE CRUX OF MY COMPLAINT IS THAT I WAS INFORMED BY THE MECHANIC THAT MOST OF THE 2009, 2010 AND 2011 MODEL TOURING BIKES HAD SAME OR SIMILAR ISSUES WITH THE BEARINGS FAILING PREMATURELY. ONE WOULD THINK THE MANUFACTURER AND OR THE NHTSA WOULD BE ALERTING THE OWNERS OF SAID MODELS TO THE POSSIBILITY OF FATAL CRASHES ASSOCIATED WITH THIS FAULTY PRODUCT SO THEY MAY RECTIFY THEIR KNOWN DEFICIENCIES. I BELIEVE THE ROOT CAUSE TO BE OF APATHY ON THE PART OF THE NHTSA AND GREED ON THE PART OF THE MANUFACTURER. I RECOMMEND AS A CORRECTIVE ACTION THAT A CONCERTED EFFORT ON THE PART OF THE NHTSA TO LOOK INTO THIS ISSUE BEFORE A DEATH OR SERIOUS INJURY OCCURS DUE TO THIS KNOWN DEFICIENCY. I ALSO SENT A SIMILAR POSTED LETTER TO THE H-D HOME OFFICE SINCE THEY HAVE NO CONTACT INFORMATION VIA E-MAIL. THANK YOU FOR YOUR TIME AND EFFORT. *JB

NHTSA ID 10541902 · filed Sep 4, 2013

2010 HARLEY DAVIDSON ULTRA CLASSIC REAR BRAKE QUIT WORKING. REAR BRAKE HAD COMPLETE PEDAL PRESSURE BUT WOULD NOT STOP THE MOTORCYCLE. APPLYING PRESSURE WHILE RIDING WOULD EVENTUALLY CAUSE REAR BRAKE TO START WORKING AS NORMAL. FOUND PUDDLE OF OIL ON GARAGE FLOOR AND UPON INSPECTION FOUND THAT THE RIGHT REAR SHOCK ABSORBER WAS LEAKING OIL AND THAT OIL WAS GETTING ON THE REAR DISC ROTOR CAUSING LOSS OF BRAKING FRICTION. MOTORCYCLE IS IN SHOP NOW WAITING FOR A NEW SHOCK ABSORBER TO ARRIVE. MOTORCYCLE HAS 7K MILES ON IT AND PART WILL BE REPLACED UNDER WARRANTY. *TR

NHTSA ID 10360267 · filed Oct 13, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

MULTIPLE TIMES WHILE RIDDING MY FLHTCU THE BIKE GOES TO "LIMP MODE" NO THROTTLE,AT MULTIPLE SPEEDS, WITH LITTLE TO NO WARNING. AFTER TONES OF RESEARCHING, HOUR OF LABOR, AND A TONE OF MONEY, THE ISSUE STILL EXIST AND I AM AT BUT A LOSE. DURING RESEARCH I FOND THIS ISSUE TO BE A VERY COMMON ONE WITH MULTIPLE HD MODELS. DUE TO THE POOR QUALITY OF THE MATERIALS, PARTS, AND ENGINEERING DESIGNED USED TO CAUSE SUCH A EXTREMELY DANGEROUS SAFETY HAZARD, ANY WHERE ON THE ROAD. I AM REQUESTING HD TO BE HELD RESPONSIBLE AND TO GENERATE A RECALL TO FIX THIS SAFETY ISSUE FOR THEIR COSTUMERS. YOU CAN NOT HAVE A MOTORCYCLE QUIT ON YOU IN FRONT OF A TRACTOR TRAILER ON THE INTERSTATE OR ANY WHERE ON THE ROAD ALL BY ITS SELF. EXTREAMLY DANGERIOUS.

NHTSA ID 10759798 · filed Aug 27, 2015

I WAS ON A 4 LANE HIGHWAY IN THE PASSING LANE TRAVELING AT 55MPH WHEN I LOST MY THROTTLE RESPONSE AND THE BIKE WENT TO AN IDLE MODE. I ALMOST WAS HIT WHILE COASTING OFF OF THE HIGHWAY. THIS BIKE ALSO WENT TO THE IDLE MODE AFTER STARTING IT ONE TIME LAST YEAR AND I HAD TO RESTART IT 3 TIMES TO GET IT TO RESPOND. I JUST THOUGHT IT WAS A COMPUTER GLITCH. WHEN THIS OCCURRED AT 55MPH I FEARED FOR MY LIFE AND TOOK IT TO THE DEALER ON JUNE 10. THERE IS NO RECALL ON IT. MY DEALER DOES NOT HAVE A REPLACEMENT PART (FUEL INDUCTION MODULE) NOR DOES HARLEY DAVIDSON MFG. THEY MUST BE GOING THROUGH THEM LIKE HOT CAKES. THE DEALER SAID HE COULD NOT GET ONE UNTIL JUNE 19. I CALLED HD CUSTOMER SERVICE TO COMPLAIN AND THEY CONFIRMED. NOW THE SHIP DATE HAS BEEN MOVED TO JUNE 30! HAVING CHECKED THE INTERNET ABOUT THIS PROBLEM I SEE THIS IS NOTHING NEW. THERE ARE LAW SUITES DATING BACK TO 2008 ON THIS PROBLEM! PLEASE FORCE HD TO MAKE THE RECALL BEFORE ANYONE ELSE IS HURT OR KILLED!!!!!!!!! *TR

NHTSA ID 10605492 · filed Jun 24, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

RIDING IN NEBRASKA ON I-80 WESTBOUND, VEHICLE WENT INTO AN ALMOST UNCORRECTABLE FRONT WHEEL WOBBLE, AFTER GAINING CONTROL OF THE MOTORCYCLE I WAS ABLE TO GET ONTO ROAD SHOULDER AND FOUND THE RIGHT FRONT WHEEL BEARING HAD "DISINTEGRATED", NO BALL BEARINGS WERE VISIBLE AND THE SEAL WAS MISSING. THIS INCIDENT WAS VERY UNNERVING. THE H-D DEALER IN GRAND ISLAND, NE WAS ABLE TO FIX THE BEARING IN QUESTION WITHIN SIX HOURS I WAS BACK ON THE ROAD. THE CRUX OF MY COMPLAINT IS THAT I WAS INFORMED BY THE MECHANIC THAT MOST OF THE 2009, 2010 AND 2011 MODEL TOURING BIKES HAD SAME OR SIMILAR ISSUES WITH THE BEARINGS FAILING PREMATURELY. ONE WOULD THINK THE MANUFACTURER AND OR THE NHTSA WOULD BE ALERTING THE OWNERS OF SAID MODELS TO THE POSSIBILITY OF FATAL CRASHES ASSOCIATED WITH THIS FAULTY PRODUCT SO THEY MAY RECTIFY THEIR KNOWN DEFICIENCIES. I BELIEVE THE ROOT CAUSE TO BE OF APATHY ON THE PART OF THE NHTSA AND GREED ON THE PART OF THE MANUFACTURER. I RECOMMEND AS A CORRECTIVE ACTION THAT A CONCERTED EFFORT ON THE PART OF THE NHTSA TO LOOK INTO THIS ISSUE BEFORE A DEATH OR SERIOUS INJURY OCCURS DUE TO THIS KNOWN DEFICIENCY. I ALSO SENT A SIMILAR POSTED LETTER TO THE H-D HOME OFFICE SINCE THEY HAVE NO CONTACT INFORMATION VIA E-MAIL. THANK YOU FOR YOUR TIME AND EFFORT. *JB

NHTSA ID 10541902 · filed Sep 4, 2013

WHILE RIDING I BEGAN TO FEEL A VIBRATION IN THE HANDLEBARS I HADN'T FELT BEFORE TODAY. IT DIDN'T SEEM TO AFFECT ANYTHING ELSE. AFTER PARKING THE BIKE AND CONDUCTING A VISUAL INSPECTION I FOUND A SEAL ON THE LEFT FRONT WHEEL BEARING HAD SEPARATED EXPOSING THE BALL BEARINGS. IT APPEARED TO HAVE LOST 1-2 BALLS DUE TO THE METAL RINGS THAT RETAIN THE BALLS HAD BROKEN IN SEVERAL PLACES. *TR

NHTSA ID 10515839 · filed Jun 8, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

2010 (AND EARLIER) HARLEY-DAVIDSON TOURING MODELS HAVE A PROBLEM WITH THE TRANSMISSION COMPENSATOR THAT IF NOT ADDRESSED, COULD CAUSE AN ACCIDENT WITH INJURY OR DEATH. THE COMPENSATOR BOLT COMES LOOSE IN THE TRANSMISSION HOUSING AND CAUSES SIGNIFICANT INTERNAL DAMAGE WITH COULD CAUSE THE MOTORCYCLE TO MALFUNCTION. IN MY CASE, I HAD JUST EXITED THE HIGHWAY 100 WHEN I HEARD A LOUD RATTLING IN THE TRANSMISSION. WHEN THE LIGHT TURNED GREEN, I TRIED TO MOVE FORWARD BUT THE BIKE LURCHED AND WOULD NOT GET INTO GEAR. THIS CAUSED ME TO STOP IN THE MIDDLE OF THE INTERSECTION WITH TRAFFIC AROUND ME. I WAS EVENTUALLY ABLE TO GET THE BIKE MOVING, BUT IT WAS VERY SLOW AND WOULD NOT ENGAGE PROPERLY INTO GEAR. I HAVE HEARD OF NUMEROUS SIMILAR PROBLEMS WITH OTHERS OWNERS OF THE SAME BIKE. *TR

NHTSA ID 10351968 · filed Aug 26, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .