RoadVitals

2010 Harley-Davidson Flhtcu

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Apr 27, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 29, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2010 Harley-Davidson Flhtcu, most frequently naming the brakes, driver assistance and powertrain (other) categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1023.3%
  • Driver assistance818.6%
  • Powertrain (other)716.3%
  • Electrical511.6%
  • Engine511.6%
  • Suspension37.0%
  • Fuel system24.7%
  • Other / unspecified24.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V076000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP; SERVICE BRAKES, HYDRAULIC:FLUID

Jan 29, 2018
174,636 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owner’s Manual.
The risk: These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.
The remedy: Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.
Harley-Davidson Motor CompanyManufacturer number 0171View on NHTSA.gov
11V506000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Oct 19, 2011
250,757 units potentially affected
The defect: HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
The risk: THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
The remedy: HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
HARLEY-DAVIDSON MOTOR COMPANYManufacturer number 0145View on NHTSA.gov
09V457000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

Dec 1, 2009
111,569 units potentially affected
The defect: HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.
The risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
The remedy: DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
HARLEY-DAVIDSON MOTOR COMPANYView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE16009ClosedPreliminary Evaluation

Sudden Brake Failure - Motorcycle

Opened Jul 6, 2016
Closed Apr 23, 2018

The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULELed to recall 18V076000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 31
Brakes
Filed Apr 27, 2023

I PURCHASED A 2010 HARLEY DAVIDSON ULTRA CLASSIC LAST JUNE. I WAS RIDING HOME LAST WEEK AND WENT TO USE THE REAR BREAK PEDAL AND THE BRAKE WAS ROCK HARD. I SCHEDULED A SERVICE TO DIAGNOIS THE ISSUE AND FOUND THAT THE ABS MODULE CAN CAUSE THE ISSUE. I WAS NOTIFIED TODAY THAT THE ABS MODULE NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE RECALL FOR THE FLUID CHANGE. THIS ISSUE SEEMS TO BE ONGOING WITH NUMEROUS HARLEYS FROM THE YEAR 2009-2014. THIS ISSUE OF A HARD PETAL WHILE RIDING HOME COULD HAVE RESULTED IN MY DEATH AS THEY DID FUNCTION CORRECT ON THE WAY TO HARLEY DEALER AND FAILED ON MY RIDE HOME. THIS PART SHOULD BE COVERED BY HARLEY AS THIS COULD RESULT IN DEATH.

NHTSA ID
11519295
Incident
Apr 12, 2023
Driver assistance
Filed Aug 25, 2022

on Saturday 8/20/22 i was driving to work when i got in the parking lot i lost throttle control it went to limp mode. shut bike off started it back up worked fine. after work i was riding home got bout 2 mile my engine light came on and i lost power to my throttle. it would not rev up. shut bike off for few seconds it ran fine the rest of the way home. this is very dangerous if someone would of been behind me i could of been hit..ive see a lot of forums with thesame issues. this was the first time it happened to me. ive only had the bike since 6/17/22. called talked to a harley store they said it could be my tps (throttle positioning sensor). this issue need to have a recall this could cause a major accident. bike has 63,000 miles.

NHTSA ID
11481105
Incident
Aug 20, 2022
Brakes
Filed May 25, 2018

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE REAR BRAKE PEDAL FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE MOTORCYCLE WAS TAKEN TO BLUE RIDGE HARLEY-DAVIDSON (2002 13TH AVE DR. SE, HICKORY, NC 28602) WHERE THE RECALL WAS REPAIRED ALONG WITH SOME OTHER UNKNOWN BRAKE REPAIRS. THE CONTACT STATED THAT THE BRAKE REPAIRS THAT HE PAID FOR SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 21,250. *LN *TT

NHTSA ID
11097969
Incident
May 5, 2018
Mileage
21,250 mi
Brakes
Filed Feb 20, 2018

REAR BRAKES WOULD NOT OPERATE. I WAS RIDING AND WHEN I WENT TO APPLY THE REAR BRAKES, IT WAS AS IF I WAS AS IF THE PEDAL WAS FROZE AND NO STOP AT ALL. THE FRONT DID WORK BUT THE REAR WAS COMPLETELY INOPERABLE. FLUSHING THE BRAKE SYSTEM DID NOT WORK AND I ENDED UP REPLACE THE ABS BRAKE MODULE TO CORRECT THE PROBLEM. IN THE OWNERS MANUAL IT STATES IF THE ABS SYSTEM FAILS YOU WILL STILL HAVE ADEQUATE BRAKING OTHER THAN ANTI-LOCK. THAT IS NOT CORRECT....THE ABS MODULE CAN FREEZE AND NOT LET ANY BRAKE FLUID GO TO THE REAR BRAKES.

NHTSA ID
11073800
Incident
Jan 17, 2018
Mileage
70,000 mi
Brakes
Filed Oct 24, 2017

ABS MODULE FAILURE AT SPEED. HD STATES THAT WITH ABS FAILURE, BRAKES ARE OPERABLE WITHOUT ABS FEATURE. REAR PEDAL HAS NO RESISTANCE AND FRONT LEVER IS LOCKED. BRAKE OPERATION IS NORMAL WITH SWITCH OFF, BUT WITH BIKE RUNNING OR SWITCH IN ON POSITION, SYMPTOMS RETURN.

NHTSA ID
11039230
Incident
Oct 16, 2017
Mileage
90,000 mi
Brakes
Filed Aug 26, 2017

FRONT BRAKE LEVER LOCKED UP, NO FRONT BRAKES. INVESTIGATED HYDRAULIC SYSTEM. FOUND THAT HYDRAULIC CONTROL UNIT WAS NOT ALLOWING FLUID TO FLOW, THEREBY CAUSING FRONT BRAKES NOT TO APPLY. INVESTIGATED CONCERN ON HARLEY FORUM THAT I AM A MEMBER OF, MULTIPLE COMPLAINTS OF THIS CONCERN. I AM REQUESTING THAT HARLEY DAVIDSON MOTOR COMPANY BE INVESTIGATED AND HELD ACCOUNTABLE FOR THIS POTENTIALLY DANGEROUS SITUATION.

NHTSA ID
11019863
Incident
Aug 19, 2017
Mileage
38,505 mi
Brakes
Filed Jul 11, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL AND THE FRONT BRAKE LEVER WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO A PAVEMENT. THE CONTACT SUSTAINED BACK, RIBS, LEFT FOOT, NECK AND LEFT LUNG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO THE CONTACT'S RESIDENCE BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V506000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 08/30/16*LJ *TR

NHTSA ID
10884028
Incident
May 21, 2011
Mileage
9,000 mi
Driver assistanceEngine
Filed Jun 9, 2016

TL* THE CONTACT OWNS A 2010 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ACCELERATION FAILED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 07/13/16 *BF

NHTSA ID
10873475
Incident
Jun 8, 2016
Mileage
26,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 26.0.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 26.0.2. Release Date: Week of November 18, 2025. New Features, Changes. 2026 Vehicles, 2025 Softail and LiveWire S2DM/MH/AP EV3. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Added: Description of improvements made to the testing algorithm for GRX software Version P and DCA-8000 software Version E.

PAB1171

ELECTRICAL SYSTEM

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tuner application will require the use of a Personal Computer (PC) to complete a Bluetooth Communication Interface (BCI) firmware update.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.8.9 Release Date: Week of September 2, 2025. Changes: LiveWire 2024 S2MH: Removal of incorrect Electro Hydraulic Control Unit (EHCU) reflash support; EHCU Module (Part No. 41100123): Addressed issue where module became unrecoverable after failed reflash attempted. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 25.8.7): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.6.4, Release Date: Week of August 19, 2025. Includes New Features and Changes for the Models & Model Years listed. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REV T): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision T. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev T] Updated: New Software Update, Previous Software Updates and DCA-8000. Added: 192-210335P. Software update 192-210335P for GRX-3110 and DCA-800 to add new battery part numbers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtcu by model year
YearComplaintsRecallsInvestigationsIssue Index
2019110—
2018120—
2017430—
2016610—
2015220—
2014950—
2013700—
2011621—
2010Viewing313147.4
2009703152.2
2008812254.4
2007480045.9
1998010—
1997210—
1996110—
1995510—
1994210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.