2013 Harley-Davidson Flhtcu

See attached document for complaint.

NHTSA ID

11645356

Incident

Jul 16, 2024

CANNOT PULL THE FRONT BRAKE LEVER. HARD AS A ROCK, THE FRONT BRAKE IS INNOPERATIVE. ABS MODULE FAILURE. HAPPEND AT MY HOUSE.

NHTSA ID

11399806

Incident

Mar 8, 2021

Mileage

56,000 mi

ABS SYSTEM MODULE FAILURE. BACKING OUT OF GARAGE WITH IGNITION ON, PULLED FRONT BRAKE LEVER AND IT WAS LOCKED, COULD NOT PULL. HAD NO FRONT BRAKE. HAD TO STOP BIKE BY APPLYING REAR BRAKE. REAR BRAKE FUNCTIONED AS IT SHOULD. IF YOU TURN BIKE OFF AND LET IT SIT FOR A FEW HOURS, BRAKE PRESSURE IN FRONT EQUALIZES. YOU CAN THEN PULL FRONT BRAKE LEVER AND BRAKE WORKS AS IT SHOULD WITH IGNITION OFF. AS SOON AS YOU TURN IGNITION ON AND ABS MODULE POWERS UP THE FRONT BRAKE LEVER LOCKS UP AND IS UNUSABLE. WHEN RIDING THE FRONT WHEEL TURNS FREELY AS THE BRAKE IS NOT APPLIED, BUT FRONT BRAKE LEVER CANNOT BE PULLED. DIAGNOSIS TO ABS MODULE FAILURE! I LET BIKE SIT OVERNIGHT. PULLED BRAKE LEVER TO ENSURE BRAKES FUNCTIONED WITH IGNITION OFF, BRAKES WORKED FINE. PULLED FUSE 21 FOR ABS SYSTEM. TURNED ON IGNITION, ABS LIGHT COMES ON STEADY AS SYSTEM HAS NO POWER. BRAKES WORKED FINE ON TEST RIDE BUT WHEELS CAN BE LOCKED UP AS ABS IS NON FUNCTIONING. SHUT BIKE OFF, RE-INSTALLED FUSE, TURNED IGNITION BACK ON, ABS SYSTEM POWERED UP AND FRONT BRAKE LEVER LOCKED AND CANNOT BE USED. REPEATED SAME PROCEDURE AS ABOVE AND NOW HAVE FUNCTIONAL BRAKES TO BE ABLE TO OPERATE BIKE, BUT ABS SYSTEM FUSE PULLED AND ABS IS DISABLED. HARLEY DAVIDSON ABS MODULE FAILURE COULD HAVE BEEN LIFE ENDING IF I HAD FOUND THIS OUT AT THE WRONG TIME WHEN I REALLY NEEDED THE BRAKES. THIS SYSTEM SHOULD FAIL ON THE SAFE SIDE AND BE ABLE TO HAVE OPERATIONAL BRAKES WITH NO ABS FUNCTION, BUT INSTEAD IT FAILS TO THE BAD AND DOES NOT ALLOW THE USE OF THE BRAKES AT THE TIME OF FAILURE. VERY POOR DESIGN ABS SYSTEM. WARRANTS A FULL RECALL AT HD EXPENSE! THIS COULD KILL PEOPLE.

NHTSA ID

11269970

Incident

Oct 18, 2019

Mileage

42,800 mi

HYDRAULIC CLUTCH FAILURE THE HYDRAULIC CLUTCH FAILED WHILE RIDING CITY ROADS CAUSING AN UNSAFE STOP, LOSS CONTROL, PERSONAL INJURY.

NHTSA ID

11128798

Incident

Aug 7, 2018

Mileage

19,000 mi

WE WERE ON A ROAD TRIP AND WHILE TRAVELING IN THE HILL COUNTRY WE STARTED HEARING A POPPING SOUND WHICH AT FIRST THOUGHT IT WAS THE ROAD TAR POPPING BECAUSE IT WAS HOT OUT. AS WE WERE DESCENDING DOWN THE HILL I APPLIED THE REAR BRAKES AND FOUND THAT THEY WENT ALL THE WAY DOWN AND THE VEHICLE FAILED TO SLOW. I APPLIED THE BRAKES SEVERAL TIMES AND THEY FAILED TO WORK. THE POPPING CONTINUED AT WHICH WE REALIZED IT WAS THE BRAKES. WHEN WE GOT THE A MOTORCYCLE STOPPING SPOT AND LET THE BIKE SET FOR A WHILE THE BRAKES CAME BACK AND WERE WORKING AGAIN. A MAN AT THE STOP ADVISED THAT THIS WAS A COMMON THING WITH THE HARLEY AND THE BRAKE FLUID COMING TO A BOIL AND THINNING OUT AND THE BRAKES FADING OUT. I KNOW WE WERE UNABLE TO SLOW OR BRING THE BIKE TO A SAFE STOP DUE TO THIS ACTION.

NHTSA ID

10994276

Incident

Jun 4, 2017

Mileage

35,032 mi

TL* THE CONTACT OWNS A 2013 HARLEY DAVIDSON FLHTCU. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS CONTINUOUSLY OVERHEATING AND CAUSING THE HEAT SHIELD TO FAIL. THE CONTACT WAS CONCERNED ABOUT THE POTENTIAL OF THE FAILURE CAUSING SEVERE BURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800. THE CURRENT MILEAGE WAS 2,900.

NHTSA ID

10607984

Incident

May 30, 2014

Mileage

2,800 mi

WHILE UP-SHIFTING GEARS FROM 2ND TO 3RD THE CLUTCH FAILED AND I COULD NOT DISENGAGE THE TRANSMISSION. I MANUALLY DOWN-SHIFTED TO FIRST TO SLOW DOWN THEN TURNED INTO A PARKING LOT TO GET OUT OF TRAFFIC AND TRIED TO FIND NEUTRAL TO BE ABLE TO STOP SAFELY BUT RAN OUT OF SPACE BEFORE I HAD TO APPLY THE BRAKES AND STALL THE ENGINE. AS THE ENGINE BEGAN TO STALL THE MOTORCYCLE STARTED TO JUMP & BUCK AND I LOST CONTROL AND FELL OVER. I EXTENDED MY LEG TO TRY AND STAY UPRIGHT BUT COULD NOT HOLD THE BIKE UPRIGHT AND SPRANG OR JAMMED MY KNEE. I CHECKED THE INTERNET TO SEE IF THERE WERE OTHER PEOPLE WITH THE SAME PROBLEM AND FOUND THAT THE 2014 MODELS OF THIS SAME BIKE WAS UNDER WHAT APPEARED TO BE A VOLUNTARY RECALL BY HARLEY DAVIDSON FOR CLUTCH ISSUES. I CALLED HARLEY DAVIDSON TO SEE IF THE 2013 MODELS WERE ALSO UNDER SOME RECALL SINCE IT APPEARS TO BE THE SAME ISSUE WITH MY BIKE. THEY SAID NO, BUT I SHOULD TAKE IT TO THE DEALER TO HAVE IT CHECKED OUT. *TR

NHTSA ID

10586584

Incident

May 4, 2014

Mileage

1,890 mi

SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Added: Description of improvements made to the testing algorithm for GRX software Version P and DCA-8000 software Version E.

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tuner application will require the use of a Personal Computer (PC) to complete a Bluetooth Communication Interface (BCI) firmware update.

SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.8.9 Release Date: Week of September 2, 2025. Changes: LiveWire 2024 S2MH: Removal of incorrect Electro Hydraulic Control Unit (EHCU) reflash support; EHCU Module (Part No. 41100123): Addressed issue where module became unrecoverable after failed reflash attempted. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

SERVICE BULLETIN M1490 (V 25.8.7): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.6.4, Release Date: Week of August 19, 2025. Includes New Features and Changes for the Models & Model Years listed. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

SERVICE BULLETIN M1391A (REV T): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision T. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev T] Updated: New Software Update, Previous Software Updates and DCA-8000. Added: 192-210335P. Software update 192-210335P for GRX-3110 and DCA-800 to add new battery part numbers.

SERVICE BULLETIN M1684: MARKET SPECIFIC BATTERY INTRODUCTION. PURPOSE: Initial Release. This bulletin informs dealers of the availability of new batteries for new Original Equipment (OE) vehicle production and in the Parts and Accessories (P&A) catalog. Availability of the new Absorbed Glass Mat (AGM) batteries will vary by market and will be transitioning over the next few months. NOTE: The ring terminal screws are not compatible between Leoch and East Penn batteries. The new batteries will include new ring terminal screws, which must be used. The ring terminal screws from the old battery need to be discarded.