SEATS:FRONT ASSEMBLY:RECLINER
2010 Ford Explorer Sport Trac
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 30 NHTSA owner-reported complaints for the 2010 Ford Explorer Sport Trac, most frequently naming the engine, powertrain (other) and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 17 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2010 | 1 | 1 |
| Apr 2010 | 1 | 2 |
| May 2010 | 1 | 3 |
| Jun 2010 | 1 | 4 |
| Sep 2010 | 1 | 5 |
| Oct 2010 | 1 | 6 |
| Nov 2010 | 1 | 7 |
| May 2011 | 1 | 8 |
| Jun 2011 | 1 | 9 |
| Dec 2011 | 1 | 10 |
| Jul 2013 | 1 | 11 |
| Mar 2014 | 1 | 12 |
| Apr 2014 | 1 | 13 |
| Nov 2014 | 1 | 14 |
| Apr 2015 | 1 | 15 |
| Aug 2015 | 1 | 16 |
| Feb 2016 | 1 | 17 |
| Mar 2016 | 1 | 18 |
| Jun 2016 | 1 | 19 |
| Nov 2017 | 1 | 20 |
| Jun 2018 | 1 | 21 |
| Oct 2018 | 1 | 22 |
| Nov 2018 | 1 | 23 |
| Jun 2019 | 1 | 24 |
| Jan 2020 | 1 | 25 |
| Nov 2020 | 1 | 26 |
| Feb 2021 | 1 | 27 |
| Sep 2021 | 1 | 28 |
| Jan 2024 | 1 | 29 |
| Apr 2024 | 1 | 30 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine616.2%
- Powertrain (other)616.2%
- Brakes410.8%
- Body & structure38.1%
- Interior & seats38.1%
- Other / unspecified38.1%
- Driver assistance38.1%
- Airbags38.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My vehicle's engine has on a number of occasions simply quit running. The engine has died while underway, and also when resuming from a stop. It will or has to this point cranked without problems each time this has happened. I've just been fortunate it hasn't quit while I'm in a driving situation that involves another vehicle in the position to crash into me as I'm restarting the engine. There is not a particular situation I can point to where it does this more. The engine has less than 120K miles and maintence is routine. OBD by certified mechanics has not shown any defective readings. I've also check on-line and found it's not just my vehicle, but others in different years are doing the same thing. There's nothing on the Ford website that addresses this issue.
- NHTSA ID
- 11584230
- Incident
- Apr 15, 2024
The key gets stuck in the ignition when gear selector is placed in park. This issue is due to the Gear Shift Assembly - Ford (9L2Z-7210-BB) malfunctioning.
- NHTSA ID
- 11564197
- Incident
- Dec 30, 2023
The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that the driver seat track had become defective causing the seat to move back and forth while driving. The contact had the seat track replaced by an independent mechanic; however, the failure returned soon after repair. The contact then took the vehicle to a local dealer where he was given an estimate for the repair of another seat track. The dealer also informed him that they could not guarantee that the repair would fix the failure. The contact was then referred to NHTSA for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- NHTSA ID
- 11434260
- Incident
- Apr 1, 2021
- Mileage
- 150,000 mi
WHEN THE BRAKES ARE ENGAGED, THAT ACCELERATOR ALSO ENGAGES CAUSING THE VEHICLE TO NOT STOP. WHICH CAUSED A SERIOUS WRECK. THIS HAS BEEN CHECKED OUT BY THE FORD DEALER ON MULTIPLE OCCASIONS. SEVERAL OTHERS HAVE ALSO REPORTED THIS ISSUE. TRUCK IS TOTALED AND AIRBAGS DID NOT DEPLOY WITH DIRECT FRONT END IMPACT.*DT*JB*DT*JB*DT*JB
- NHTSA ID
- 11396001
- Incident
- Feb 12, 2021
THE TRANSMISSION WILL NOT UPSHIFT FROM LOW GEAR, FROM TAKE OFF FOR AWHILE AND GIVE ME THE WRENCH SIGN, ALSO WILL CUT OFF THE CRUSE CONTROL IF BEING USED OR WILL NOT ALLOW ME TO USE IT. AFTER TAKING THE VEHICLE TO A TRANSMISSION SHOP IT WAS DIAGNOSED TO A FAULTY SPEED SENSOR, AND WAS TOLD THAT FORD PUT OUT A SAFETY RECALL ON THIS PROBLEM BECAUSE THE SPEED SENSOR HAS DOWN SHIFTED TO LOW AT HIGHWAY SPEEDS LOCKING THE REAR DRIVE UP AND CAUSING ACCIDENTS. I HAVE CHECK MY VEHICLE RECALLS AND DID NOT FIND THIS RECALL ON THIS. I HAVE INVESTIGATED THIS ON THE INTERNET AND FOUND THAT THERE WAS INDEED A RECALL ON THIS PROBLEM. WHY WOULD MY VEHICLE NOT BE RECALLED TO REPLACE THIS DEFECTIVE SPEED SENSOR? BEFORE A MAJOR ACCIDENT HAPPENS.
- NHTSA ID
- 11372978
- Incident
- Oct 30, 2020
- Mileage
- 140,000 mi
WHEN TEMP IS BELOW FREEZING DRIVERS DOOR WILL NOT CLOSE
- NHTSA ID
- 11300314
- Incident
- Jan 19, 2020
TRANSMISSION WILL SLIPPING OUT OF GEAR, WILL NOT GO INTO DRIVE, TAKES TIME GOING INTO DRIVE AND REVERSE.
- NHTSA ID
- 11219766
- Incident
- Oct 10, 2018
- Mileage
- 100,000 mi
TAKATA RECALL, THE AIR BAG LIGHT COME ON SOME TIMES AND OTHER TIMES IT DOSE NOT. WHAT CAN BE DONE ABOUT THIS PROBLEM? IT DOSE THIS WHEN I START IT AND THE LIGHT STAY ON AND SOME TIMES IT DOSE NOT COME ON. PLEASE ADVISE. THANKS -- AUTO BUYERS, INC. -- (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- NHTSA ID
- 11151714
- Incident
- Apr 3, 2018
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; STRUCTURE:BODY
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
VISIBILITY; VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
STEERING
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
ENGINE; EQUIPMENT
Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.