RoadVitals

2010 Lexus GX460

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Apr 10, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 17, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2010 Lexus GX460, most frequently naming the airbags, brakes and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 204 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags922.5%
  • Brakes717.5%
  • Driver assistance410.0%
  • Fuel system410.0%
  • Suspension37.5%
  • Engine37.5%
  • Visibility25.0%
  • Body & structure25.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Oct 17, 2019
928,220 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & ManufacturingManufacturer number J0A, J0B, J0C, JLIView on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
1,299,448 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
628,018 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & ManufacturingManufacturer number See attached reportView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Apr 10, 2018

ON DECEMBER 12, 2017, ABOUT 5 PM. I WAS DRIVING HOME FROM WORK. I HEARD A LOUD EXPLOSION. THOUGHT I HAD BLOWN A TIRE ON THE PASSENGER SIDE IT WAS SO LOUD IT SCARED ME. I PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY AND CALLED MY SPOUSE. WHILE I WAS ON THE PHONE MY SPOUSE AND I DISCUSSED WHAT IT COULD HAVE BEEN SINCE NO TIRE WAS BLOWN. I PICKED UNDER THE VEHICLE COULDN'T SEE ANYTHING LEAKING OR DAMAGE. I GOT BACK IN THE CAR WITH MY SPOUSE STILL ON THE PHONE AND STARTED THE VEHICLE TO CHECK DUMMY LIGHTS ON THE - NOTHING THERE. I STARTED THE CAR AND KEPT DRIVING DOWN THE ROAD I COULD HEAR AIR COMING THROUGH MY SUNROOF. LUCKILY THE MOON ROOF SLIDING DOOR WAS CLOSED SO NO GLASS HAD ENTERED THE INSIDE. BUT COULD TELL THAT THE SUNROOF WAS SHATTERED. I WAS DRIVING HOME FROM WORK WITH NO ONE NEAR ME IN FRONT OR BEHIND OR PASSING FOR A GOOD 200 TO 300 YD BEFORE I PULLED OVER. IT WAS A TYPICAL FALL DAY LIKE SEMI OVERCAST BUT IN THE SIXTIES AND NOT WINDY. I WAS IN SHOCK THAT THE SUNROOF HAD SHATTERED THERE WAS NO CONSTRUCTION NO DEBRIS NO BADD WEATHER WASN'T HOT OR COLD IT WAS JUST CRAZY AND SCARY. WE HAD A DIFFICULT TIME FINDING A REPLACEMENT GLASS. IT WAS QUITE THE DEBACLE. THE GLASS COST US OVER $900 THROUGH TOYOTA WITH A SHIPMENT DEBACLE THAT TOOK ALMOST 3 WEEKS TO COME IN PERIOD THEN I HAD TO PAY PRECISION GLASS OUT OF CASTLE ROCK TO INSTALL THIS FOR ME. WHICH COST ME ANOTHER COUPLE 100 BUCKS OF COURSE ARE DEDUCTIBLE FOR INSURANCE DIDN'T COVER IN WOULD HAVE EXCEEDED THE COST TO DO SO $1000

NHTSA ID
11084347
Incident
Dec 12, 2017
Mileage
110,000 mi
Driver assistanceFuel system
Filed Feb 2, 2018

THE SKID CONTROL SIGN APPEARS ON THE DASHBOARD EVEN WHEN THE VEHICLE IS STATIONARY AND VEHICLE SKIDS WHEN YOU NEGOTIATE SHARP CURVES ABOVE 100KM/HR THE CAR DOES NOT PULL WELL AND CAN HARDLY ACCELERATE ABOVE 120 KM/HR. THE CHECK ENGINE SIGN AND 4LO SIGNS SHOW ON THE DASHBOARD. VEHICLE NOW IN GHANA

NHTSA ID
11066572
Incident
Jan 3, 2018
Mileage
60,000 mi
Airbags
Filed Aug 14, 2017

TAKATA RECALL IT HAS BEEN OVER 2 YEARS SINCE THE RECALL FOR THE AIRBAG ON PASSENGER SIDE AND STILL NO REMEDY THE DEALER HAS NO PARTS!!!! FOR THE LAST 2 YEARS???? I ONLY GET NOTICES (X3) THAT IT IS DANGEROUS TO HAVE A PASSENGER IN FRONT SEAT.!!!!! HELP!!!!

NHTSA ID
11015175
Incident
Jul 10, 2017
Airbags
Filed Aug 10, 2017

THIS RECALL STARTED IN MAY 2016. I CANNOT GET AN ANSWER FROM THE DEALER AND DO NOT FEEL SAFE DRIVING THE VEHICLE.

NHTSA ID
11014251
Incident
Jul 25, 2017
Airbags
Filed May 31, 2017

TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SEWELL DEALER WAS CONTACTED ON APRIL 19, 2017, BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10992404
Incident
May 23, 2016
Airbags
Filed Apr 5, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10970702
Incident
May 2, 2016
Airbags
Filed Mar 2, 2017

"TAKATA RECALL" I CALLED LEXUS DEALER IN PUERTO RICO FOR THE AIRBAG RECALL THAT WAS NOTIFIED TO ME BY MAIL. THE DEALER TOLD ME THAT THE RECALL WAS RETIRED AND THAT NO SERVICE HAS TO BE DONE TO MY VEHICLE. NO WRITEN EXPLANATION HAS BEEN SENT TO ME FROM THE DEALER. IS IT TRUE THAT THE AIRBAG RECALL WAS RETIRED FROM MY VEHICLE?

NHTSA ID
10958329
Incident
Feb 25, 2017
Airbags
Filed Jan 31, 2017

TAKATA RECALL - SINCE MAY 23, 2016 TOYOTA HAS ATTEMPTED TO PREPARE A REMEDY FOR NHTSA RECALL NO. 16V-340 BUT AS OF JANUARY 31, 2017 THEY HAVE FAILED. WITH AMPLE TIME PAST, I MUST CONCLUDE TOYOTA IS UNABLE TO DEVELOP A REMEDY. ON BEHALF OF ALL ZONE A RESIDENTS, I ASK THE NHTSA TO LAUNCH AN IMMEDIATE INVESTIGATION TO CONFIRM MY CONCLUSION. THANK YOU FOR YOUR SERVICE *TR

NHTSA ID
10948704
Incident
May 23, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19LE05 Dealer Pa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19LE05 expired December 1, 2022.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

L-SB-0015-21 Rev

SUSPENSION

TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition

Takata CSP Cover

AIR BAGS

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

22LE02 - Takata

AIR BAGS

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus GX460 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022200
2021000
2020100
2019010
2018720
2017931
2016621
2015831
2014731
2013031
2012831
2011263147.6
2010Viewing315149.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.