AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2012 Lexus GX460
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 8 NHTSA owner-reported complaints for the 2012 Lexus GX460, most frequently naming the airbags category. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 209 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2017 | 1 | 1 |
| Aug 2017 | 4 | 5 |
| Oct 2017 | 2 | 7 |
| Jan 2018 | 1 | 8 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags8100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF WINTER PARK, 305 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 678-2000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11065819
- Incident
- Aug 1, 2016
TAKATA RECALL. APPROXIMATELY ONE YEAR AGO I RECEIVED A NOTICE OF AIRBAG RECALL WITH INSTRUCTIONS TO CONTACT A LEXUS DEALER FOR REPLACEMENT OF THE AIRBAG. I HAVE CONTACTED TWO DIFFERENT DEALERS THROUGHOUT THE YEAR AND HAVE BEEN TOLD REPEATEDLY THAT NO "FIX" IS AVAILABLE. DUE TO THE STRONG WARNING OF THE DANGERS ATTACHED TO THIS RECALL, I QUESTION WHY ARE LIVES BEING PUT IN DANGER WHEN THE FIX SHOULD HAVE BEEN AVAILABLE RELATIVELY SOON AFTER NOTIFICATION. !!!!
- NHTSA ID
- 11040737
- Incident
- Jan 9, 2017
TL* THE CONTACT OWNS A 2012 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERB CHAMBERS LEXUS IN HINGHAM, MASSACHUSETTS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11034171
- Incident
- Oct 13, 2017
TAKATA RECALL
- NHTSA ID
- 11020695
- Incident
- Feb 1, 2017
"TAKATA RECALL" - THE RECALL HAS BEEN IN PLACE SINCE JANUARY 2017 AND THERE IS NO REMEDY TO DATE OTHER THAN I AM NOT SUPPOSED TO HAVE A PASSENGER IN MY VEHICLE FOR MONTHS ON END. THIS IS AN UNREASONABLE REQUEST FOR THE LENGTH OF TIME THIS IS GOING ON. THERE IS ALSO NOT A FUTURE PLANNED DATE OF WHEN THE AIR BAG WILL BE REPLACED.
- NHTSA ID
- 11019455
- Incident
- Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCANLON LEXUS (14200 S TAMIAMI TRAIL FORT MYERS, FL 33912 239-481-9797) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11019162
- Incident
- Jan 9, 2017
TAKATA RECALL, I WAS INFORMED OF THIS RECALL A YEAR AGO AND THERE IS NO RESOLUTION.
- NHTSA ID
- 11015466
- Incident
- Jun 9, 2016
TAKATA RECALL - SINCE RECEIVING THE RECALL NOTICE OF THE TAKATA AIRBAG, I HAVEN'T BEEN GIVEN ANY UPDATES ON WHAT THE REMEDY IS OR WHEN THE RECALL CAN BE SCHEDULED TO GET THE FIX REPAIRED. THIS EVERLASTING UNCERTAINTY HAS LEFT ME WITHOUT A FULLY FUNCTIONAL CAR, AS WELL AS FORCING ME TO MAKE ALL PASSENGERS SIT IN THE BACK SEATS TO AVOID POTENTIAL INJURY. HOW CAN I GET LEXUS TO ACT ON THIS, IF NOT INFORM THE PUBLIC OF THE PLAN TO COMPLETE?
- NHTSA ID
- 11001624
- Incident
- Dec 1, 2016
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 19LE05 expired December 1, 2022.
SUSPENSION
TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition
AIR BAGS
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
AIR BAGS
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.