AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2011 Lexus GX460
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 26 NHTSA owner-reported complaints for the 2011 Lexus GX460, most frequently naming the airbags, engine and powertrain (other) categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 211 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2011 | 1 | 1 |
| May 2014 | 1 | 2 |
| Jul 2014 | 1 | 3 |
| Jul 2016 | 1 | 4 |
| Aug 2016 | 1 | 5 |
| Oct 2016 | 1 | 6 |
| Dec 2016 | 1 | 7 |
| Jan 2017 | 3 | 10 |
| Feb 2017 | 1 | 11 |
| Mar 2017 | 3 | 14 |
| Apr 2017 | 3 | 17 |
| May 2017 | 1 | 18 |
| Aug 2017 | 3 | 21 |
| Sep 2017 | 1 | 22 |
| Oct 2017 | 2 | 24 |
| Jul 2018 | 1 | 25 |
| Nov 2018 | 1 | 26 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags1965.5%
- Engine26.9%
- Powertrain (other)26.9%
- Driver assistance13.4%
- Electrical13.4%
- Fuel system13.4%
- Steering13.4%
- Body & structure13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THERE IS FRAME RUST.
- NHTSA ID
- 11153966
- Incident
- Nov 24, 2018
- Mileage
- 76,415 mi
LEXUS GX460 & TOYOTA 4.6L EXHAUST MANIFOLD CRACKS AND POTENTIAL CARBON MONOXIDE POISONING. THE SYMPTOMS I IDENTIFIED WERE A DIESEL-LIKE CLATTER ON COLD START WHICH WENT AWAY WHEN THE ENGINE WARMED UP. I DID FEEL ABOVE NORMAL FATIGUE WHEN SITTING IN THE CAR FOR LONG PERIODS. MY MULTIPLE REPAIR ATTEMPTS WITH THE LEXUS DEALER SHOULD BE DOCUMENTED WITH LEXUS. LEXUS AND TOYOTA 4.6L V8 EXHAUST MANIFOLDS HAVE CHRONIC CRACKING PROBLEMS. THESE CRACKS COULD EXPOSE DRIVERS AND PASSENGERS, INCLUDING YOUNG CHILDREN, THE ELDERLY AND PEOPLE IN POOR HEALTH, TO CARBON MONOXIDE POISONING WHEN THE CAR IS IN TRAFFIC OR STATIONARY WITH THE ENGINE RUNNING FOR LONG PERIODS OF TIME. IT TOOK OVER 2 YEARS OF COMPLAINTS WITH MY LOCAL LEXUS DEALER AND ME, THE OWNER, SUGGESTING THE 'HIGHLY TRAINED AND CERTIFIED LEXUS TECH' CHECK OUT THE EXHAUST MANIFOLD. IT WAS DETERMINED THERE WAS A CRACK. THE NOISE WAS CAUSED BY THE CRACK VIBRATING/RATTLING/EXHAUST GASES ESCAPING WHICH REDUCED THE NOISE AFTER THE ENGINE HEATED UP. MY CONCERN IS THE TECHS DID NOT RECEIVE SUFFICIENT TRAINING TO IDENTIFY A POTENTISL,Y INJURIOUS OR FATAL PROBLEM. THE SITUATION IS SIMILAR TO THE CARBON MONOXIDE ISSUE IN LAW ENFORCEMENT FORD EXPLORERS. RESEARCHING ON THE INTERNET I IDENTIFIED A LARGE NUMBER OF COMPLAINTS FROM INDIVIDUALS WITH THE 4.6L TOYOTA V8 ENGINE WHO ALSO HAD EXHAUST MANIFOLD CRACKS. IT WAS ALSO APPARENT, PEOPLE WITH THE GX470, THE GX460S PREDESSOR, HAD SIMILAR ISSUES WITH THEIR 4.7L TOYOTA V8. UNSURE IF THIS IS A DESIGN PROBLEM, MANUFACTURING DEFECT OR BROKEN QUALITY PROCESS WITH LEXUS & TOYOTA OR THEIR VENDORS.
- NHTSA ID
- 11109545
- Incident
- Jul 1, 2013
- Mileage
- 30,000 mi
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF TOWSON, 1040 YORK RD, TOWSON, MD 21204, (410) 769-9400) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE CLAIM NEEDS TO BE DISREGARD AT THE DEALER, LEXUS OF TOWSON; THE TAKATA PARTS ARE AVAILABILE NOW THEY ARE REPAIRING THE VEHICLE. UPDATED 8/3/18*JB
- NHTSA ID
- 11040340
- Incident
- May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417 (561) 291-6004) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11031895
- Incident
- Oct 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NALLEY LEXUS (2750 COBB PKWY SE, SMYRNA, GA 30080) AND WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11024063
- Incident
- Jun 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11019606
- Incident
- Jul 11, 2016
"TAKATA RECALL" I RECEIVED A RECALL FOR THIS ISSUE MAY 2016. I HAVE CHECKED A NUMBER OF TIMES SINCE WHEN THIS WILL BE REMEDIED. MOST RECENTLY AUGUST 2017. EACH TIME I AM TOLD THERE IS NOT YET A REMEDY FOR MY VEHICLE THOUGH I HAVE BEEN TOLD POSSIBLY SEPT-OCT 2017. THE RECALL STATES THAT SIGNIFICANT DEGRADATION MAY OCCUR BETWEEN 6-9 YEARS AFTER PUT IN SERVICE. MY VEHICLE HAS NOW BEEN IN SERVICE 7YRS 6 MONTHS. I HAVE NOT ASKED FOR A LOANER, BUT FEEL THIS MAY BE MY ONLY RECOURSE AS I FEEL THAT A "TIMELY MANNER" HAS COME AND GONE. IT IS NEARLY IMPOSSIBLE TO NEVER HAVE A PASSENGER RIDE IN THE FRONT AND AT BEST I SHOULDN'T HAVE TO DEAL WITH SUCH AN INCONVENIENCE AS TO REMEMBER TO ROPE OFF MY FRONT SEAT.
- NHTSA ID
- 11018945
- Incident
- May 23, 2016
STILL WAITING TO GET FAULTY AIRBAG REPLACED UNDER THE RECALL... DRIVING A VERY DANGEROUS CAR.
- NHTSA ID
- 11018799
- Incident
- Sep 1, 2016
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TI: 19LE05 Expired December 1, 2022
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DP: Customer Support Program 19LE05 expired December 1, 2022.
SUSPENSION
TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition
AIR BAGS
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
AIR BAGS
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.