2015 Lexus GX460

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

TL* THE CONTACT OWNS 2015 LEXUS GX470 N/A. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED TO LATCH AND THE DRIVER'S SIDE DOOR, PASSENGER'S SIDE FRONT DOOR AND REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK WHILE HIS WIFE WAS TRYING TO EXIT THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE LEXUS PLANO (6785 DALLAS PKWY, PLANO, TX 75024, (844) 875-5266) WHERE IT WAS DIAGNOSED AND DETERMINED THAT DRIVER'S SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,800.

NHTSA ID

11328530

Incident

Feb 4, 2020

Mileage

49,800 mi

FRONT DRIVER DOOR ACTUATOR JAMS, AND DOES NOT ALLOW THE DRIVER TO ENTER OR EXIT THE CAR. IN AN EMERGENCY, THE CAR DOOR DOES NOT OPEN, POSING A SERIOUS LIFE THREATENING SITUATION. MANY FOLKS WHO OWN LEXUS GX AND TOYOTA 4RUNNERS HAVE EXPERIENCED THE SAME SITUATION. THIS IS A SERIOUS ISSUES THAT TOYOTA NEEDS TO ADDRESS.

NHTSA ID

11309717

Incident

Feb 14, 2020

LOCK ACTUATOR IS BAD

NHTSA ID

11203689

Incident

Apr 19, 2019

Mileage

55,000 mi

AFTER I DRIVED 20000 MILES, THE BREAK IS VERY LOOSE, I HAVE TO HIT THE BREAK VET HARD TO STOP THE CAR.SINCE LAST TIME , I WENT TO DEALER TO FIX MY GPS, I EVEN CANT CONTROL THE STEERING WHEEL AFTER THAT, I WENT TO THE MAVIS FOR THE BREAK ISSUES, THEY SAID I HAVE TO CHANGE FRONT / BACK BREAKS IMMEDIATELY, I CHANGED THE BREAKS, I CAN DRIVE 28000 MILES, THE BREAK SUPPOSE WORK WELL.

NHTSA ID

11053727

Incident

Oct 3, 2017

Mileage

26,000 mi

CPSC: 2015 LEXUS GX460: CONSUMER STATED THE REAR SEATS MELTED DUE TO THE SEAT HEATERS. THE CAR WAS PARKED IN THE DRIVEWAY AND NOT ON AT THE TIME OF THE INCIDENT. *SS THE CONSUMER STATED THE BURN WENT ALL THE WAY DOWN TO THE FRAME. LEXUS DENIED HER CLAIM. *JB

NHTSA ID

10898793

Incident

Jul 6, 2015

MY CAR WAS PARKED IN THE DRIVEWAY OF MY HOME WHEN MY FRIEND OPENED IT TO GET INSIDE AND NOTICED A HORRID SMELL!!..WHEN SHE WENT TO INVESTIGATE, SHE FOUND THE BACK SEAT WAS MELTED LIKE A TAR PIT!! THE BACK SEAT OF MY CAR HAS REAR SEAT HEATERS AND THE ENTIRE SEAT ABOVE WHERE THOSE WERE WERE BLACK STICKY GOO. 1. THE CAR WAS PARKED AND OFF WHEN THIS OCCURRED 2. THERE WAS A BAG OF DOG FOOD ON THE SEAT THAT WAS UNSCATHED. 3. LEXUS IS REFUSING TO COVER THE DAMAGE. 4. THE BACKSEAT IS NORMALLY WHERE MY CHILDREN SIT!!... 5. THIS IS A BRAND NEW CAR WITH 5000 MILES ON IT, AND IT WASN'T EVEN RUNNING!! LEXUS DEALER SAID THEY CAN'T OPEN A CLAIM, ONLY ME, SO I DID, THEY SENT AN INSPECTOR, AND DENIED THE CLAIM..I TRIED TO APPEAL AND THEY DENIED THE CLAIM AGAIN..SAYING THEY SENT ME A LETTER STATING WHY BUT WON'T TELL ME OVER THE PHONE OR LET ME SPEAK TO A CLAIMS MANAGER. THE LETTER IS BEING SENT MY REGULAR MAIL, SO GOOD LUCK WITH THAT ONE. WHEN I REQUESTED FOR HER TO EMAIL ME THE RESPONSE SHE ALSO REFUSED.

NHTSA ID

10851845

Incident

Jul 5, 2015

Mileage

5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS GX460. WHILE DRIVING APPROXIMATELY 20 -25 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS APPLIED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A VALVE INSIDE THE BRAKING SYSTEM FAILED. IN ADDITION, THERE WAS A UNKNOWN COMPONENT FOUND IN THE BRAKING SYSTEM CAUSING THE VEHICLE TO LEAK BRAKE FLUID INTERNALLY. THE MECHANIC UNPLUGGED THE CONNECTOR TO THE BRAKING COMPUTER SYSTEM. THE VEHICLE WAS ON LATE NOVEMBER 2014. *TR

NHTSA ID

10778570

Incident

Sep 15, 2015

Mileage

14,881 mi

BRIDGESTONE DUELER HT TIRE BLEW OUT SIDEWALL WHILE DRIVING AT 70 MPH. NO TREAD DAMAGE. PRESSURE WAS NORMAL AS PER MONITOR. 2015 LEXUS GX460 WAS ONLY 3 MONTHS OLD WITH 1300 MILES. I ALSO REPORTED ON YOUR TIRE SITE BUT IT WOULD NOT ACCEPT 2015 GX AS A MODEL.

NHTSA ID

10732844

Incident

Jun 26, 2015

Mileage

1,300 mi

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

TI: 19LE05 Expired December 1, 2022

DP: Customer Support Program 19LE05 expired December 1, 2022.

TI: 19LE05 Expired December 1, 2022

DP: Limited Service Campaign KLG expired December 01, 2022