RoadVitals

2014 Lexus GX460

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Aug 18, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2014 Lexus GX460, most frequently naming the suspension, body & structure and brakes categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 237 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension337.5%
  • Body & structure112.5%
  • Brakes112.5%
  • Fuel system112.5%
  • Interior & seats112.5%
  • Tires & wheels112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Oct 17, 2019
928,220 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & ManufacturingManufacturer number J0A, J0B, J0C, JLIView on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
1,299,448 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Aug 18, 2020

TL* THE CONTACT OWNS A 2014 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE TOM WOOD LEXUS DEALER LOCATED AT 4610 E. 96TH ST, INDIANAPOLIS, IN 46240, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11350072
Incident
Jan 13, 2020
Interior & seats
Filed May 6, 2016

I JUST PURCHASED THIS USED 2014 LEXUS GX 460 WITH 27,500 MILES WHEN THE VEHICLE IS IN MOTION AT 40 MPH OR MORE I NOTICED THE PASSENGER FRONT SEAT VIBRATION OR SHAKE,I TOOK IT INTO TO HAVE IT CHECK OUT THE DEALERSHIP TOLD ME THAT MY ALIGNMENT AND BALANCE ARE GOOD AND THE SEAT VIBRATION THAT'S NORMAL.

NHTSA ID
10863522
Incident
Mar 15, 2016
Mileage
27,500 mi
Tires & wheels
Filed Jul 6, 2015

BRIDGESTONE DUELER HT TIRE BLOW OUT ON 2015 LEXUS GX460. SYSTEM WOULD NOT ALLOW 2015 GX460, SO ENTERED AS 2014. TIRE BLEW OUT SIDEWALL AT 70 MPH WITH NO TREAD DAMAGE OR PUNCTURE. PRESSURE WAS NOT LOW AS PER TIRE PRESSURE MONITOR. TIRE ONLY HAD 1300 MILES IN 3 MONTHS OF DRIVING NEW LEXUS GX460. TIRE WAS P265/60R18 109H DOT ELXTJJK4514.

NHTSA ID
10732286
Incident
Jun 26, 2015
Mileage
1,300 mi
Suspension
Filed Feb 2, 2015

AROUND 5000 MILES I NOTICED MY VEHICLE PULLING THE RIGHT. I TOOK THE CAR INTO LEXUS AND ASKED FOR IT TO BE REPAIRED. WHEN I PICKED THE CAR UP IT SEEMED BETTER BUT STILL NOT DRIVING STRAIGHT. I TOOK IT BACK AGAIN AND THEY REPAIRED IT AGAIN. BACK IN JULY AROUND 10000 MILES I NOTICED THE VEHICLE LEANING TO THE RIGHT MORE THAN 1 INCH. I TOOK IT IN FOR REPAIR AND WAS TOLD THEY WERE AWARE OF THE PROBLEM AND WOULD GET BACK TO ME WHEN THEY HAD A RESOLUTION. I FELT UNSAFE DRIVING THE CAR AND FORCED THE ISSUE AND WAS ABLE TO TAKE THE CAR BACK THE NEXT DAY AND GET A LOANER. 2 WEEKS LATER MY CAR WAS ABLE TO BE PICKED UP AND DID APPEAR TO BE DRIVING BETTER AND LEANING LESS. I RECEIVED A LETTER FROM LEXUS AFTER FILING A FINAL REPAIR NOTICE THAT "MY CONCERNS WERE NOT CAUSED BY A DEFECT IN THE WORKMANSHIP". NOW AS OF FEBRUARY THE LEAN IS BACK. I CONTACTED THE PERSON WHO WROTE THE LETTER AND WAS TOLD THIS WAS A "CHARACTERISTIC OF THE VEHICLE" AND NOT A DEFECT OR ANY AFFECT ON PERFORMANCE. I STILL DON'T UNDERSTAND HOW IT IS SAFE TO DRIVE AROUND IN A CAR THAT LEANS TO THE RIGHT. IF I WERE TO SLAM ON BRAKES HOW DO THEY KNOW IF WOULD NOT ROLL OVER. AND HOW DO THEY KNOW THIS IS NOT CAUSING OTHER ISSUES WITH THE VEHICLE AS FAR A WEAR ON PARTS AND/OR TIRES. I AM NOW FILING A VEHICLE REPURCHASE REQUEST WITH LEXUS. *TR

NHTSA ID
10680615
Incident
Mar 1, 2014
Mileage
5,000 mi
Suspension
Filed Nov 18, 2014

VEHICLE LEANS EXCESSIVELY TO THE RIGHT (PASSENGER SIDE). WE FEEL THE VEHICLE IS UNSAFE. IT APPEARS TO PROMOTE PREMATURE WEAR OF TIRES ON LEANING SIDE.LEXUS SAYS IT'S WITHIN IT'S SPECIFICATIONS. WE DID FIND OUT THE COMPANY , DEALER MANAGEMENT, SALES, AND SERVICE WAS FULLY AWARE OF THE DEFECT PRIOR TO THE SALE TO US. THE DEALER DID AN UPGRADE WHICH 'DID NOT' SOLVE THE LEAN. ALSO THERE REMAINS A ACIDIC SMELL LIKE DRIED URINE WHICH WILL NOT GO AWAY. WE THOUGHT IT WAS THE NEW CAR SMELL BUT HASN'T GONE AWAY. *TR

NHTSA ID
10658874
Incident
Feb 14, 2014
Body & structure
Filed Jul 15, 2014

ENTIRE SUV LEANS 5 DEGREES TO RIGHT LEXUS SAYS IT IS NOT A SAFETY ISSUE AND HAVE NO PLANS TO FIX IT. *TR

NHTSA ID
10610666
Incident
Jul 9, 2014
BrakesSuspension
Filed Jun 30, 2014

I AM HAVING ISSUES WITH THE BRAKES AND RIDE HEIGHT. RIGHT FRONT IS LOW IN THE SUSPENSION. MATERIALLY LOWER THAN THE LEFT SIDE. AT DOWNHILL GRADE, BRAKE PEDAL FOES DOWN BUT DOES NOT HOLD THE CAR INTERMITTENT. *TR

NHTSA ID
10607235
Incident
Jan 16, 2014
Mileage
5,089 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23LE01

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

LSB000523

ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE; FUEL SYSTEM, GASOLINE

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Dealer Packa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Limited Service Campaign KLG expired December 01, 2022

19LE05 Dealer Pa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19LE05 expired December 1, 2022.

KLG Technical In

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus GX460 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000
2022200
2021000
2020100
2019010
2018720
2017931
2016621
2015831
2014Viewing731
2013031
2012831
2011263147.6
2010315149.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.