2022 Lexus GX460

Parking brake foot pedal on my GX460 has a very sharp edge on the metal piece on the back side of it. In disengaged position, it sits directly above the left footrest position. If I slight lift my left feet or stretch the foot on a drive, it hits the back side of the parking brake. Around late-Nov '23, the boot that I was wearing on a drive had a cut on it. Upon closer inspection I found a very sharp knife-life edge at the back of the parking brake foot pedal which caused this cut. I took it to the Lexus dealer (Lexus Naperville, IL) where I'd purchased this car in Aug '22. They looked it at it & agreed sharp edge. However, they mentioned that it is from Lexus design & they can't do anything, especially this being on a safety device like brakes. They did refer me to Lexus directly. After multiple email & phone conversations, the Lexus team came back to me saying that it is normal to have a sharp edge like this & failed to acknowledge this being the safety risk. I'm flabbergasted as it's a danger if I or my wife were to wear an open sandal when driving. The sharp edge will cut through the skin & the reflex of being in pain while driving will pose danger both to my family in the car & others on the street. Picture attachments: 1. Two pictures showing the location of the sharp edge behind the parking brake 2. Picture of the boot which was cut due to this sharp edge. I've a copy of the assessment done by the inspecting dealer, Lexus Naperville. As any documents with personal details can’t be shared here, I’m not doing so. I’ll glad to share that if & when needed. It is unfortunate that Lexus is not acting on this dangerous situation with my car. It would be much appreciated if you can investigate & intervene to get this fixed for the safety of both my family & others on the road, Thank you.

NHTSA ID

11506933

Incident

Dec 1, 2020

The hill assist does not work as should which causes the vehicle to drift backwards and engage the traction control/ brake system which hinders your ability from moving forwards. This is dangerous for many reasons such as drifting backwards into the vehicle behind you, if it’s icy it could cause the vehicle to break loose and go backwards uncontrollably, and cause unwanted delay in pulling out which has occurred multiple times. The local Lexus dealer said this has been occurring in these vehicles for a long time but indicated nothing is wrong. This is unacceptable because this has almost resulted in two accidents and the vehicle has 1500 miles on it.

NHTSA ID

11487484

Incident

Oct 2, 2022

TSB: Some 2016 ? 2022 model year GX 460 vehicles may exhibit a thump sound or a bump feeling when accelerating from or decelerating to a stop. The condition does not set any Diagnostic Trouble Codes (DTCs) or illuminate any warning messages on the dash and is typically more noticeable in below freezing temperatures. Please follow the Repair Procedure in this bulletin to address this condition.

TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?Multimedia system reboots when iPhone® is connected via USB. ?Energy flow information is missing on energy monitor screen. ?Clearance sonar indication on backup camera screen is missing. ?Audio from USB devices intermittently works. ?iPhone® ringer continues after answering call. ?Audio titles not displayed. ?Toyota apps screen menu not displayed. Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version less than 1150) and Audio (version less than 1163) may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset. ?Climate temperature control difficult to operate. ??Waiting for the Beep? message displayed, voice recognition does not start when pressing the push to talk button. ?Blower motor speed incorrectly displayed. ?White CarPlay® screen when connecting iPhone12®. ?Navigation sub-screen blank while playing a CD. ?Inoperative rear seat entertainment track controls. ?Abnormal energy flow screen appearance. ?Incorrect FM or SiriusXM® genre Information. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

TSB: Some 2022 ? 2023 model year GX 460 vehicles may display the following message in the vehicle alert history ?Multi-Terrain Monitor ? A malfunction in the Multi-Terrain Select System has been detected. Contact your Lexus dealer in order to have your vehicle inspected.? Follow the Repair Procedure in this bulletin to address this condition

TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS on the next available workday.

TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address this condition