POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
2022 GMC Savana
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2022 GMC Savana, most frequently naming the body & structure and powertrain (other) categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 546 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure150.0%
- Powertrain (other)150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:WIRING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
6L90 Transmission Failure
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 2021 to April 2021. This out of tolerance machining may create excessive wear to the valve body check balls, possibly resulting in an inability to engage drive or reverse. The potential loss of drivability only begins when shifting from a park or neutral transmission selection and does not occur during a functional drive cycle. The average failure mileage of vehicles which experienced this condition is within warranty and related claims or complaints did not include any accidents, injuries, or fatalities. After discussions with GM, Technical Service Bulletin (TSB) 23-NA-142 (NHTSA ID number 10243753) was released in September 2023. This technical service bulletin provides a procedure for technicians to replace the forward check ball and separator plate if found to be the cause of a customer's concern. During the course of the investigation, GM also released a Customer Satisfaction Program (CSP) N232428780 (NHTSA ID 10253316) in February 2024, to notify school bus and ambulance fleets of the concern and to proactively mitigate the risk in these essential-operation vehicles. Recently, ODI contacted multiple school bus fleets, verifying that there have not been any stranded buses mid-route from this condition. Additionally, ODI has not received any additional VOQ complaints since the opening of this investigation. Based on the available information, including GM's TSB and CSP, this PE is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI report cited in the Closing Resume ODI Report Identification Numbers document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The transmission in my 2022 GMC Savana experiences severe harsh shifting during normal driving conditions. The issue is most noticeable between 1st–2nd gear and 2nd–3rd gear, with 2nd gear being especially problematic. The vehicle jerks and slams aggressively into gear during acceleration, causing unstable driving behavior and hesitation. In addition, when coming to a complete stop, the vehicle jerks forward unexpectedly. When accelerating again from a stop, the transmission jerks hard once more before shifting. This behavior occurs repeatedly during everyday driving and creates a safety concern, especially in traffic, intersections, parking areas, and while merging onto highways. The condition has progressively become worse over time and the vehicle currently has approximately 71,000 miles. The sudden shifting and jerking behavior affects vehicle control and creates concern for the safety of the driver, passengers, and surrounding traffic. No warning lights were present at the time of the issue. The problem appears to be related to the transmission/powertrain system. I also became aware that similar transmission and harsh shifting problems have been reported by other owners of the same make and model vehicle, despite my VIN currently not being included in any recall while others had a transmission recall
- NHTSA ID
- 11740083
- Incident
- Jul 6, 2025
See Attached Document
- NHTSA ID
- 11642199
- Incident
- Jun 7, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PI to help diagnose A/C concern
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
Pi created to provide GM dealers with information on gathering information for projection issue
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 3 | 0 | — |
| 2025 | 0 | 4 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 0 | 2 | 0 | — |
| 2022Viewing | 2 | 2 | 1 | — |
| 2021 | 2 | 3 | 1 | — |
| 2020 | 0 | 2 | 0 | — |
| 2019 | 5 | 5 | 0 | — |
| 2018 | 3 | 7 | 1 | — |
| 2017 | 6 | 6 | 1 | — |
| 2016 | 6 | 7 | 1 | — |
| 2015 | 2 | 4 | 0 | — |
| 2014 | 1 | 7 | 0 | — |
| 2013 | 2 | 9 | 0 | — |
| 2012 | 3 | 7 | 0 | — |
| 2011 | 1 | 5 | 0 | — |
| 2010 | 3 | 4 | 0 | — |
| 2009 | 2 | 8 | 0 | — |
| 2008 | 3 | 7 | 0 | — |
| 2007 | 6 | 3 | 0 | — |
| 2006 | 7 | 7 | 0 | — |
| 2005 | 12 | 5 | 0 | 39.8 |
| 2004 | 12 | 7 | 0 | 54.8 |
| 2003 | 22 | 11 | 0 | 54.0 |
| 2002 | 12 | 0 | 1 | 37.5 |
| 2001 | 19 | 0 | 0 | 35.6 |
| 2000 | 49 | 2 | 1 | 55.7 |
| 1999 | 49 | 2 | 0 | 46.4 |
| 1998 | 33 | 2 | 0 | 42.3 |
| 1997 | 46 | 2 | 0 | 49.9 |
| 1996 | 35 | 3 | 0 | 43.1 |
| 1995 | 2 | 0 | 0 | — |
| 1994 | 1 | 0 | 0 | — |
| 1993 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.