2011 Lexus GX460 Owner Complaints

THERE IS FRAME RUST.

NHTSA ID

11153966

Incident

Nov 24, 2018

Mileage

76,415 mi

LEXUS GX460 & TOYOTA 4.6L EXHAUST MANIFOLD CRACKS AND POTENTIAL CARBON MONOXIDE POISONING. THE SYMPTOMS I IDENTIFIED WERE A DIESEL-LIKE CLATTER ON COLD START WHICH WENT AWAY WHEN THE ENGINE WARMED UP. I DID FEEL ABOVE NORMAL FATIGUE WHEN SITTING IN THE CAR FOR LONG PERIODS. MY MULTIPLE REPAIR ATTEMPTS WITH THE LEXUS DEALER SHOULD BE DOCUMENTED WITH LEXUS. LEXUS AND TOYOTA 4.6L V8 EXHAUST MANIFOLDS HAVE CHRONIC CRACKING PROBLEMS. THESE CRACKS COULD EXPOSE DRIVERS AND PASSENGERS, INCLUDING YOUNG CHILDREN, THE ELDERLY AND PEOPLE IN POOR HEALTH, TO CARBON MONOXIDE POISONING WHEN THE CAR IS IN TRAFFIC OR STATIONARY WITH THE ENGINE RUNNING FOR LONG PERIODS OF TIME. IT TOOK OVER 2 YEARS OF COMPLAINTS WITH MY LOCAL LEXUS DEALER AND ME, THE OWNER, SUGGESTING THE 'HIGHLY TRAINED AND CERTIFIED LEXUS TECH' CHECK OUT THE EXHAUST MANIFOLD. IT WAS DETERMINED THERE WAS A CRACK. THE NOISE WAS CAUSED BY THE CRACK VIBRATING/RATTLING/EXHAUST GASES ESCAPING WHICH REDUCED THE NOISE AFTER THE ENGINE HEATED UP. MY CONCERN IS THE TECHS DID NOT RECEIVE SUFFICIENT TRAINING TO IDENTIFY A POTENTISL,Y INJURIOUS OR FATAL PROBLEM. THE SITUATION IS SIMILAR TO THE CARBON MONOXIDE ISSUE IN LAW ENFORCEMENT FORD EXPLORERS. RESEARCHING ON THE INTERNET I IDENTIFIED A LARGE NUMBER OF COMPLAINTS FROM INDIVIDUALS WITH THE 4.6L TOYOTA V8 ENGINE WHO ALSO HAD EXHAUST MANIFOLD CRACKS. IT WAS ALSO APPARENT, PEOPLE WITH THE GX470, THE GX460S PREDESSOR, HAD SIMILAR ISSUES WITH THEIR 4.7L TOYOTA V8. UNSURE IF THIS IS A DESIGN PROBLEM, MANUFACTURING DEFECT OR BROKEN QUALITY PROCESS WITH LEXUS & TOYOTA OR THEIR VENDORS.

NHTSA ID

11109545

Incident

Jul 1, 2013

Mileage

30,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF TOWSON, 1040 YORK RD, TOWSON, MD 21204, (410) 769-9400) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE CLAIM NEEDS TO BE DISREGARD AT THE DEALER, LEXUS OF TOWSON; THE TAKATA PARTS ARE AVAILABILE NOW THEY ARE REPAIRING THE VEHICLE. UPDATED 8/3/18*JB

NHTSA ID

11040340

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417 (561) 291-6004) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11031895

Incident

Oct 5, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NALLEY LEXUS (2750 COBB PKWY SE, SMYRNA, GA 30080) AND WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11024063

Incident

Jun 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11019606

Incident

Jul 11, 2016

"TAKATA RECALL" I RECEIVED A RECALL FOR THIS ISSUE MAY 2016. I HAVE CHECKED A NUMBER OF TIMES SINCE WHEN THIS WILL BE REMEDIED. MOST RECENTLY AUGUST 2017. EACH TIME I AM TOLD THERE IS NOT YET A REMEDY FOR MY VEHICLE THOUGH I HAVE BEEN TOLD POSSIBLY SEPT-OCT 2017. THE RECALL STATES THAT SIGNIFICANT DEGRADATION MAY OCCUR BETWEEN 6-9 YEARS AFTER PUT IN SERVICE. MY VEHICLE HAS NOW BEEN IN SERVICE 7YRS 6 MONTHS. I HAVE NOT ASKED FOR A LOANER, BUT FEEL THIS MAY BE MY ONLY RECOURSE AS I FEEL THAT A "TIMELY MANNER" HAS COME AND GONE. IT IS NEARLY IMPOSSIBLE TO NEVER HAVE A PASSENGER RIDE IN THE FRONT AND AT BEST I SHOULDN'T HAVE TO DEAL WITH SUCH AN INCONVENIENCE AS TO REMEMBER TO ROPE OFF MY FRONT SEAT.

NHTSA ID

11018945

Incident

May 23, 2016

STILL WAITING TO GET FAULTY AIRBAG REPLACED UNDER THE RECALL... DRIVING A VERY DANGEROUS CAR.

NHTSA ID

11018799

Incident

Sep 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER IN ESCODIJO, CA CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10991669

Incident

May 23, 2016

AIR PUMP INJECTION, AIR PUMP VALVE GONE BAD ON MY 2011 LEXUS GX460. COST OVER $2000 TO REPLACE. THIS APPARENTLY SEEMS TO BE A REOCCURRING ISSUE IN TOYOTA ENGINES.

NHTSA ID

10979622

Incident

Apr 6, 2017

Mileage

63,000 mi

TAKATA RECALL. RECALL HAS BEEN OPEN SINCE MAY 23, 2016. THIS IS ALMOST A YEAR WITH NO REPAIR AVAILABLE. HONDA HAS PARTS FOR THEIR CARS, WHY DOESN'T TOYOTA? TELLING ME I CAN'T HAVE A PASSENGER IN MY CAR IS NOT A FIX.

NHTSA ID

10972213

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) IN NOVEMBER OF 2016. THE MANUFACTURER ADVISED THAT THE PART WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10972101

Incident

Nov 1, 2016

TAKATA RECALL. RECALL HAS BEEN OPEN SINCE MAY 2016 AND STILL NO REPAIR AVAILABLE. DEALER SAYS DON'T HAVE ANYONE RIDE IN THE PASSENGER SEAT. THIS IS NOT ACCEPTABLE. HONDA HAS PARTS AVAILABLE TO REPAIR THEIR VEHICLES WHY DOESN'T TOYOTA? HONDA PROVIDED RENTALS FOR CUSTOMERS UNTIL PARTS WERE AVAILABLE, MAYBE TOYOTA WOULD WORK A LITTLE HARDER AT TAKING CARE OF THEIR CUSTOMERS IF THERE WAS A FINANCIAL REASON TO DO SO. THERE IS NO URGENCY ON THE PART OF THE MANUFACTURER TO GET THIS FIXED.

NHTSA ID

10969507

Incident

May 26, 2016

TL* THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 11/13/2017*JS

NHTSA ID

10969494

Incident

Aug 1, 2016

TL* THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10959666

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) OVER NINE MONTHS AGO. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10956807

Incident

Feb 24, 2017

TAKATA INFLATORS: WE ARE SHOCKED THERE IS YET "NOT A REMEDY" FOR THIS ISSUE. WE GOT THE MESSAGE MAY 2016 THE CAR IS FITTED WITH THE TAKATA AIR BAG THAT MAY RESULT IN "INJURY OR DEATH" TO THE FRONT PASSENGER. YEARS THIS IS GOING ON, HOW MANY MORE DEATHS, HOW MUCH MORE TIME WILL THIS TAKE. MEANWHILE DO YOU RECOMMEND A LAW SUIT? RECALL# 16V-340 [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

10946830

Incident

May 16, 2016

RECALL CAME OUT ON MAY 23, 2016. TODAY IS JANUARY 17, 2017. THIS IS NEARLY A YEAR AND THEIR IDEA OF A FIX IS TO HAVE NO ONE RIDE IN THE PASSENGER SEAT? THIS IS TOTALLY RIDICULOUS. I DID NOT BUY A LUXURY CAR SO THAT NO ONE COULD RIDE IN THE CAR. JUST HAD THE CAR AT THE DEALERSHIP AND THEY DIDN'T EVEN TELL ME THERE WAS A RECALL ON IT OR THAT I SHOULDN'T HAVE ANYONE RIDING IN THE PASSENGER SEAT. FOUND OUT BY CHECKING FOR RECALLS ON THE NHTSA SITE.

NHTSA ID

10945641

Incident

Jan 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

NHTSA ID

10939845

Incident

Jul 1, 2016

TAKATA RECALL: TO DATE, OUR PASSENGER AIRBAG HAS NOT BEEN REPLACED IN OUR VEHICLE. THIS ISSUE WAS FIRST RAISED THIS SUMMER, OVER 6 MONTHS AGO. I'VE REPEATEDLY REQUESTED ASSISTANCE FROM OUR DEALERSHIP AND THEY DO NOT HAVE ANY UPDATED INFORMATION. WE NEED TO BE ABLE TO UTILIZE OUR FRONT PASSENGER SEAT BUT ARE RELUCTANT TO DO SO SINCE THE PASSENGER AIR BAG COULD CAUSE DEATH IN AN ACCIDENT. IT IS COMPLETELY UNACCEPTABLE THAT A REMEDY HAS NOT BEEN PROVIDED FOR THIS DEADLY PART IN OUR VEHICLE.

NHTSA ID

10936228

Incident

Jun 1, 2016

THROTTLE ACTUATOR VALVE STUCK OPEN, REPAIRED 3 DIFFERENT TIMES & NOW SECONDARY AIR INJECTION SYSTEM SWITCHING VALVE IS STUCK OPEN BANK 1 CAR STALLS OUT & GOES INTO LIMP MODE. CHECK ENGINE LIGHT, 4LO, TRAC LIGHT- VEHICLE IS UNSAFE TO DRIVE. CODES P2440 & P2442 THIS IS A FAULTY PART ON TOYOTA TUNDRA & SEQOUIA.

NHTSA ID

10914442

Incident

Sep 4, 2016

Mileage

104,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10895064

Incident

Jul 6, 2016

TL* THE CONTACT OWNS A 2011 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10887446

Incident

Jul 14, 2016

1.WHEN GOING DOWN HILLS IN D GEAR, UPON REACHING 55-60 MPH, WHEN THE BRAKE IS TAPPED TO SLOW DOWN THE TRANSMISSION SUDDENLY SHIFTS DOWN FROM 6TH GEAR TO 4TH GEAR AND THE RPM SPIKES TO AROUND 4,000 RPMS. 2.THIS PROBLEM WAS REPORTED TO THE SERVICE DEPARTMENT OF BERLIN CITY AUTO GROUP, IN PORTLAND, MAINE, ON OCTOBER 13, 2013. THE CAR WAS DRIVEN BY A MECHANIC ON A FLAT ROAD (EVEN THOUGH TOLD THAT ANY TEST NEEDED TO BE ON A HILL WHERE SPEEDS OF 55-60 MPH COULD BE REACHED); THE REPORT WAS THAT EVERYTHING WAS FINE; NO PROBLEM. 3.ON OCTOBER 17, 2013 A LEXUS AREA REPRESENTATIVE DROVE THE CAR WITH A COMPUTER CONNECTED TO IT AND THE SAME PROBLEM AS NOTED IN NUMBER 1 WAS OBSERVED. THE THROTTLE BODY WAS CLEANED AND REPLACED ON TWO SUBSEQUENT VISITS; PROBLEM NOT SOLVED. ANOTHER LEXUS GX 460 WAS BROUGHT TO THE AREA AND WITH A COMPUTER HOOKED TO IT TESTS WERE MADE; IT DID NOT AUTOMATICALLY SHIFT DOWN FROM SIXTH GEAR TO FOURTH GEAR. ON JUNE 26, 2014 THE CAR WAS TAKEN TO THE DEALER. THE SERVICE ADVISOR SAID IT WOULD BE TESTED TRAVELING DOWNHILL AT 50-60 MPH. LATER I WAS INFORMED NO PROBLEM WAS DETECTED. MILEAGE RECORDS SHOW THERE WAS NO TEST RUN MADE. AN ACCELERATOR SENSOR ASSEMBLY WAS REPLACED, APPARENTLY ORDERED SOME MONTHS AGO AS A POSSIBLE SOLUTION THE PROBLEM.THE NEW PART MADE NO DIFFERENCE, THE PROBLEM IS GETTING WORSE, AS THIS AUTOMATIC DOWN SHIFTING FROM SIXTH GEAR TO FOURTH GEAR NOW HAPPENS AT LOWER SPEEDS, SUCH AS BETWEEN 40-50 MPH. 4.THIS PROBLEM CAN BE VERY DANGEROUS IN THE WINTER TIME, WITH SNOWY, ICY AND SLIPPERY ROADS WHENEVER THERE IS A DOWN SHIFTING FROM SIXTH GEAR TO FOURTH GEAR AND THE VERY SUDDEN SURGE IN RPMS. BECAUSE OF THIS SUDDEN, ABRUPT DOWN SHIFTING THERE IS THE HIGH RISK OF A SUDDEN LOSS OF CONTROL OF THE VEHICLE; THIS DEFINITELY IS A LIFE AND SAFETY ISSUE PLUS A DECREASE IN MPG. *TR

NHTSA ID

10608108

Incident

Aug 1, 2013

Mileage

35,001 mi

VEHICLE DRIVES FINE AT LOW SPEEDS. AT HIGHWAY SPEED 65 MPH AND UP STEERING WHEEL FEELS LIKE TRYING TO MOVE A SPINNING GYRO. THE VEHICLE WANTS TO CONTINUE IN THE DIRECTION IT IS GOING. REQUIRES BOTH HANDS TO MAKE SMALL CORRECTIONS IMPOSSIBLE TO DRIVE WITH ONE HAND. HAD LEXUS INVESTIGATE PROBLEM THEY RECENTLY GAVE UP. THIS VEHICLE HAS HAD THE PROBLEM SINCE IT WAS NEW. I HAVE DRIVEN OTHER GX460 VEHICLES WITHOUT THIS PROBLEM. VEHICLE NOW HAS 28,000 MILES STILL SAME PROBLEM. WE STOPPED DRIVING THIS VEHICLE ON THE HIGHWAY. WE ONLY USE THIS VEHICLE AROUND TOWN WORKS OK AT LOW SPEEDS. *TR

NHTSA ID

10594019

Incident

Dec 15, 2011

Mileage

25 mi