2010 Lexus GX460 Owner Complaints

ON DECEMBER 12, 2017, ABOUT 5 PM. I WAS DRIVING HOME FROM WORK. I HEARD A LOUD EXPLOSION. THOUGHT I HAD BLOWN A TIRE ON THE PASSENGER SIDE IT WAS SO LOUD IT SCARED ME. I PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY AND CALLED MY SPOUSE. WHILE I WAS ON THE PHONE MY SPOUSE AND I DISCUSSED WHAT IT COULD HAVE BEEN SINCE NO TIRE WAS BLOWN. I PICKED UNDER THE VEHICLE COULDN'T SEE ANYTHING LEAKING OR DAMAGE. I GOT BACK IN THE CAR WITH MY SPOUSE STILL ON THE PHONE AND STARTED THE VEHICLE TO CHECK DUMMY LIGHTS ON THE - NOTHING THERE. I STARTED THE CAR AND KEPT DRIVING DOWN THE ROAD I COULD HEAR AIR COMING THROUGH MY SUNROOF. LUCKILY THE MOON ROOF SLIDING DOOR WAS CLOSED SO NO GLASS HAD ENTERED THE INSIDE. BUT COULD TELL THAT THE SUNROOF WAS SHATTERED. I WAS DRIVING HOME FROM WORK WITH NO ONE NEAR ME IN FRONT OR BEHIND OR PASSING FOR A GOOD 200 TO 300 YD BEFORE I PULLED OVER. IT WAS A TYPICAL FALL DAY LIKE SEMI OVERCAST BUT IN THE SIXTIES AND NOT WINDY. I WAS IN SHOCK THAT THE SUNROOF HAD SHATTERED THERE WAS NO CONSTRUCTION NO DEBRIS NO BADD WEATHER WASN'T HOT OR COLD IT WAS JUST CRAZY AND SCARY. WE HAD A DIFFICULT TIME FINDING A REPLACEMENT GLASS. IT WAS QUITE THE DEBACLE. THE GLASS COST US OVER $900 THROUGH TOYOTA WITH A SHIPMENT DEBACLE THAT TOOK ALMOST 3 WEEKS TO COME IN PERIOD THEN I HAD TO PAY PRECISION GLASS OUT OF CASTLE ROCK TO INSTALL THIS FOR ME. WHICH COST ME ANOTHER COUPLE 100 BUCKS OF COURSE ARE DEDUCTIBLE FOR INSURANCE DIDN'T COVER IN WOULD HAVE EXCEEDED THE COST TO DO SO $1000

NHTSA ID

11084347

Incident

Dec 12, 2017

Mileage

110,000 mi

THE SKID CONTROL SIGN APPEARS ON THE DASHBOARD EVEN WHEN THE VEHICLE IS STATIONARY AND VEHICLE SKIDS WHEN YOU NEGOTIATE SHARP CURVES ABOVE 100KM/HR THE CAR DOES NOT PULL WELL AND CAN HARDLY ACCELERATE ABOVE 120 KM/HR. THE CHECK ENGINE SIGN AND 4LO SIGNS SHOW ON THE DASHBOARD. VEHICLE NOW IN GHANA

NHTSA ID

11066572

Incident

Jan 3, 2018

Mileage

60,000 mi

TAKATA RECALL IT HAS BEEN OVER 2 YEARS SINCE THE RECALL FOR THE AIRBAG ON PASSENGER SIDE AND STILL NO REMEDY THE DEALER HAS NO PARTS!!!! FOR THE LAST 2 YEARS???? I ONLY GET NOTICES (X3) THAT IT IS DANGEROUS TO HAVE A PASSENGER IN FRONT SEAT.!!!!! HELP!!!!

NHTSA ID

11015175

Incident

Jul 10, 2017

THIS RECALL STARTED IN MAY 2016. I CANNOT GET AN ANSWER FROM THE DEALER AND DO NOT FEEL SAFE DRIVING THE VEHICLE.

NHTSA ID

11014251

Incident

Jul 25, 2017

TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SEWELL DEALER WAS CONTACTED ON APRIL 19, 2017, BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10992404

Incident

May 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10970702

Incident

May 2, 2016

"TAKATA RECALL" I CALLED LEXUS DEALER IN PUERTO RICO FOR THE AIRBAG RECALL THAT WAS NOTIFIED TO ME BY MAIL. THE DEALER TOLD ME THAT THE RECALL WAS RETIRED AND THAT NO SERVICE HAS TO BE DONE TO MY VEHICLE. NO WRITEN EXPLANATION HAS BEEN SENT TO ME FROM THE DEALER. IS IT TRUE THAT THE AIRBAG RECALL WAS RETIRED FROM MY VEHICLE?

NHTSA ID

10958329

Incident

Feb 25, 2017

TAKATA RECALL - SINCE MAY 23, 2016 TOYOTA HAS ATTEMPTED TO PREPARE A REMEDY FOR NHTSA RECALL NO. 16V-340 BUT AS OF JANUARY 31, 2017 THEY HAVE FAILED. WITH AMPLE TIME PAST, I MUST CONCLUDE TOYOTA IS UNABLE TO DEVELOP A REMEDY. ON BEHALF OF ALL ZONE A RESIDENTS, I ASK THE NHTSA TO LAUNCH AN IMMEDIATE INVESTIGATION TO CONFIRM MY CONCLUSION. THANK YOU FOR YOUR SERVICE *TR

NHTSA ID

10948704

Incident

May 23, 2016

I AM UNABLE TO USE MY CAR AS NEEDED DUE TO THIS RECALL. IT HAS CREATED A HARDSHIP FOR ME.

NHTSA ID

10945927

Incident

May 23, 2016

MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. NO REMEDY HAS BEEN IDENTIFIED AND I CAN GET NO INFORMATION REGARDING WHEN A REMEDY IS EXPECTED. I DRIVE THIS VEHICLE WITH INFANT AND YOUNG CHILDREN AND I AM VERY DISTRESSED ABOUT THE LIFE THREATENING PROBLEM AND THE LACK OF INFORMATION OR APPARENT PLAN TO REMEDY THE LIFE THREATENING CONDITION.

NHTSA ID

10945366

Incident

May 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/16*LJ UPDATED 11/17/16.*JB

NHTSA ID

10884602

Incident

Jul 11, 2016

TL* THE CONTACT OWNS A 2010 LEXUS GX460. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN DECELERATION WHILE DRIVING 65 MPH. DURING THE FAILURE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SECONDARY PUMP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,400.

NHTSA ID

10809664

Incident

Nov 24, 2015

Mileage

97,400 mi

TL* THE CONTACT OWNS A 2010 LEXUS GX460. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION ENGINE SECONDARY PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,004.

NHTSA ID

10809654

Incident

Nov 24, 2015

Mileage

97,004 mi

THE CHECK ENGINE LIGHT AND SEVERAL OTHER LIGHTS CAME ON IN MY VEHICLE. ONCE THIS HAPPENS THE VEHICLE GOES INTO SAFE MODE AND PROHIBITS YOU FROM DRIVING AT NORMAL SPEEDS. I WENT OFF THE ROAD AS I ENTERED THE FREEWAY TO AVOID A SEMI BECAUSE I COULD NOT ACCELARATE. I DISCOVERED THIS SAME ISSUE HAS BEEN FOUND ON TOYOTA MODELS HOWEVER LEXUS HAS NOT SENT OUT NOTICES AND WILL NOT COVER. THERE IS A REDESIGN FOR THIS AIR INJECTION PUMP DUE TO THE INFORMATION BELOW. TOYOTA HAS RECEIVED REPORTS OF CUSTOMER CONCERNS REGARDING THE ILLUMINATION OF THE CHECK ENGINE LIGHT (MALFUNCTION INDICATOR LIGHT) DUE TO MOISTURE/WATER IN THE AIR INJECTION PUMPS AND/OR AIR SWITCHING VALVES IN THE ENGINES OF A NUMBER OF THESE VEHICLES. TO ASSIST DEALER IN THE DIAGNOSIS AND REPAIR OF THESE VEHICLES A TSB HAS BEEN RELEASED. SOME OF THE VEHICLES COVERED BY THIS TSB MAY BE OUTSIDE OF THE TOYOTA NEW VEHICLE LIMITED POWERTRAIN WARRANTY DUE TO AGE AND/OR MILEAGE. TO ASSURE CUSTOMERS THAT WE STAND BEHIND OUR PRODUCT, WE ARE OFFERING A WARRANTY EXTENSION ON THE AIR INJECTION PUMPS AND AIR SWITCHING VALVES ON 2007 TO 2010 TUNDRA AND 2008 TO 2010 SEQUOIA VEHICLES. THE FOLLOWING VITAL INFORMATION IS PROVIDED TO INFORM YOU AND YOUR STAFF OF THE PROGRAM NOTIFICATION SCHEDULE AND YOUR DEGREE OF INVOLVEMENT. 1. OWNER NOTIFICATION LETTER MAILING DATE THE OWNER NOTIFICATION WILL COMMENCE IN LATE OCTOBER, 2011.

NHTSA ID

10732249

Incident

May 22, 2015

Mileage

50,000 mi

GOING AROUND A TRAFFIC CIRCLE THE BACK OF THE TRUCK SLIDES AWAY AND STEERING IS PROBLEMATIC. IT'S A VERY DISCONCERTING FEELING. I KEEP HEARING A KNOCKING SOUND FROM THE UNDERSIDE EVEN OVER SMALL BUMPS OR ROUGH ROAD. *TR

NHTSA ID

10672429

Incident

Jan 1, 2015

Mileage

89,000 mi

SUNROOF EXPLODED AND RAINED PIECES OF GLASS INTO CAR WHILE DRIVING DOWN HIGHWAY: 1 - WAS NOT STRUCK BY ROCK. THERE WERE NO CARS WITHIN 2 MILES EITHER DIRECTION. 2 - SOUNDED LIKE A LOUD "POP." A LOUD, BUT DULL NOISE - NOT A SHARP SOUND LIKE SOMETHING STRIKING CAR. 3 - THERE IS A HOLE IN THE CENTER OF THE SUNROOF ABOUT 4X8 INCHES WITH THE BROKEN GLASS AROUND THE EDGES POINTING UP - LOOKS LIKE IT EXPLODED UPWARD. THE REST OF THE SUNROOF IS NOW CRACKED SAFETY GLASS. 4 - ROAD WAS SMOOTH HIGHWAY, TEMPERATURE WAS ABOUT 85F, ALL WINDOWS ON CAR WERE CLOSED WITH AC ON. *TR

NHTSA ID

10638049

Incident

Sep 21, 2014

Mileage

68,100 mi

EVERY TIME WHEN I APPLY BRAKE I HEAR "SQUEAKING" NOISE FROM THE BRAKE PEDAL, AS PER LEXUS THIS IS NORMAL NOISE AND NOTHING THEY CAN DO. I EVEN OPENED A CASE FOR LEXUS HEADQUARTER BUT NO LUCK. *TR

NHTSA ID

10485198

Incident

Nov 19, 2012

Mileage

45,000 mi

RUSH UNDERNEATH THE VEHICLE.

NHTSA ID

10421942

Incident

Aug 22, 2011

Mileage

10,000 mi

I HAVE A 2010 LEXUS GX 460, AND WHEN BRAKING THE BRAKES REQUIRE ALOT OF PRESSURE TO BRING THE CAR TO A STOP. WHEN THE CAR IS ALSO AT A STOP IT REQUIRES ALOT OF PRESSURE ON THE BRAKE TO KEEP THE CAR STOPPED OR ELSE THE CAR WILL LURCH FORWARD. I DID SOME RESEARCH ONLINE, AND FOUND THAT THEIR ARE OTHER LEXUS GX 460 OWNERS WITH THIS SAME PROBLEM. I BROUGHT MY GX 460 IN FOR A FIX TWICE ALREADY, THE FIRST TIME THEY SAID THEY BLED THE BRAKES WHICH DIDN'T WORK, AND THE SECOND TIME I BROUGHT IT IN THEY TOLD ME THEY ADJUSTED THE BRAKE WHICH FELT BETTER, BUT AFTER A COUPLE THOUSAND MILES OF DRIVING THE BRAKE IS GO BACK TO ITS ORIGINAL FEEL. *TR

NHTSA ID

10373392

Incident

Jul 12, 2010

Mileage

5,000 mi

2010 LEXUS GX 460 STALING AFTER STOPPING. AFTER PULLING ON TO MAIN ROAD, JUST BARELY INTO TRAFFIC, THE CAR WILL MAYBE MOVE 5MPH FOR APROX 3-4 SEC. I HAVE THE ACCELERATOR FLOORBOARDED AND THEN THE CAR ZOOMS RAPIDLY. THIS HAS HAPPENED A FEW TIMES, I CALLED LEXUS CORP AND THEY SAID THEY DIDN'T KNOW OF ANY OTHER PROBLEM SIMILAR. I BARELY AVOIDED 1 WRECK THE FIRST TIMETHIS HAPPENED TO ME. I WAS HOPING IT WAS JUST A FREAK OCCURRENCE. OF COURSE, AFTER A FEW OCCURRENCES I KNEW THERE WAS A REAL PROBLEM AND LEXUS WAS NOT TELLING THE TRUTH. MY PHONE CALL WAS IN AUGUST 2010. THE FINAL SITUATION OCCURRED WHEN I PULLED OUT IN A ROAD CONSTRUCTION SITE NEAR MY HOUSE. I WAITED FOR WHAT I THOUGHT WAS A SAFE TIME TO ENTER TRAFFIC, AS IT IS A VERY BUSY HIGHWAY. AFTER ENTERING THE HIGHWAY, MY CAR STALLED AND A SEMI WAS COMING RIGHT AT ME. I HAD NO RECOURSE, BUT TO WAIT FOR POWER. JUST IN THE KNICK OF TIME- MY CAR WENT ZOOM-VERY FAST.. A WRECK WAS AVERTED, BUT BARELY. THIS CAR IS DANGEROUS. I WAS ALMOST KILLED. LEXUS SAYS, THEY THINK THEY HAVE A FIX. REALLY. I AM ABSOLUTELY TERRIFIED AFTER 2 VERY CLOSE CALLS, ONE OF WHICH WOULD HAVE KILLED ME. I WANT A REAL FIX. I AM REPORTING THIS IN HOPES THAT YOU WILL DEMAND LEXUS TAKE THIS CAR OFF THE ROAD UNTIL IT IS REALLY FIXED. NO ONE SHOULD BE KILLED, ESPECIALLY WHEN THE PROBLEM IS WELL KNOW. *TR

NHTSA ID

10361032

Incident

Oct 5, 2010

Mileage

9,100 mi

THE BRAKES ON THE VEHICLE DO NOT WORK PROPERLY. THE BRAKES FEEL EXTREMELY "MUSHY" AS YOU ARE PUSHING DOWN ON THEM. IN ADDITION, WHILE STOPPED AT A RED LIGHT, SIGNIFICANT PRESSURE NEEDS TO BE HELD DOWN ON THE BRAKES OR ELSE THE VEHICLE LUNGES FORWARD CREATING AN UNSAFE SITUATION. THIS WAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE FROM DAY 1 AND SUPPOSEDLY WE ARE TOLD THERE IS NO FIX FOR IT. WE DO NOT FEEL SAFE DRIVING THE VEHICLE AS IS. PLEASE ADVISE. *TR

NHTSA ID

10360479

Incident

Oct 8, 2010

Mileage

6,000 mi

THE VEHICLE HAS FRONT-END VIBRATIONS AT 60-65 MPH (MOST NOTICEABLE IN THE STEERING WHEEL) LIKE THERE IS SOMETHING LOOSE OR BAD WHEEL BALANCE. THE DEALER IS NOT ABLE TO CORRECT THE PROBLEM THROUGH BALANCING, ALIGNMENT, TIRE REPLACEMENT, ETC. REPLACING TIRES TO A DIFFERENT NON-OE DIDN'T HELP AS WELL WHICH BRING SYMPTOMS TO BE NON-WHEEL RELATED BUT MECHANICAL. *TR

NHTSA ID

10356898

Incident

Aug 20, 2010

Mileage

10 mi

2010 LEXUS GX460. AFTER DRIVING IN REVERSE, AND PUTTING THE VEHICLE INTO "DRIVE" THE VEHICLE MAY STALL IF YOU APPLY THE GAS PEDAL TOO QUICKLY. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. I JUST BROUGHT IT TO LEXUS FOR THIS PROBLEM AND THEY SAID IT WAS NORMAL. THIS CONDITION ALMOST CAUSED ME A SERIOUS ACCIDENT. I HAD TO BACK INTO A STREET WHICH HAD POOR VISIBILITY DUE TO HILLS. AFTER BACKING UP I NOTICED ANOTHER CAR COMING OVER THE HILL RIGHT BEHIND ME, SO I QUICKLY PUT THE CAR IN DRIVE AND APPLIED THE GAS TO AVOID AN ACCIDENT, AND MY VEHICLE STALLED AND THE OTHER CAR HAD TO GO INTO THE OTHER LANE TO AVOID A COLLISION. I NOTICE MY CAR ALSO HESITATES AND ALMOST STALLS EVERY TIME I BACK OUT OF MY DRIVEWAY AND START TO MOVE FORWARD. *TR

NHTSA ID

10355813

Incident

Aug 10, 2010

Mileage

300 mi

HELLO, I AM AN OWNER FOR 2010 GX 460 AND EXPERIENCED A PROBLEM WHERE THE CAR STALLS OR DOES NOT ACCELERATE WHEN FLOORING THE GAS PEDAL WHEN MAKING TURNS OR ROLLING STOPS. THE DEALERSHIP STATED THIS IS A KNOWN ISSUE AND LEXUS IS WORKING ON A FIX, HOWEVER THIS IS DANGEROUS WHEN THIS HAPPENS IN THE INTERSECTION... I AM WORKING WITH LEXUS CORP TO SEE WHAT I CAN DO BEFORE A FIX IS FOUND. THIS ISSUE HAPPENS PRETTY CONSISTENTLY IN THE SITUATION DESCRIBED. *TR

NHTSA ID

10352029

Incident

Jul 5, 2010

Mileage

1,500 mi

I RECENTLY PURCHASED A 2010 LEXUS GX 460 FOR MY WIFE. I PURCHASED IT BRAND NEW AT STEVENSON LEXUS IN COLORADO. ABOUT 2 WEEKS AGO OUR CAR DEVELOPED A HESITATION WHEN ACCELERATING FROM A STOP. WHEN YOU COME TO A COMPLETE STOP AND THEN TRY TO ACCELERATE, THE CAR MOVES SEVERAL FEET, UNDER IDLE, THEN THERE IS NO POWER AND YOU ARE STUCK IN THE ROAD. THE HESITATION/STALL LASTS FOR 2-5 SECONDS. MY WIFE AND I HAVE NARROWLY AVOIDED SEVERAL ACCIDENTS. I TOOK THE CAR INTO LARRY H. MILLER LEXUS IN MURRAY, UTAH ON MONDAY TO HAVE THE CAR REPAIRED. I SPOKE WITH ADAM CAMPBELL THE ASSISTANT SERVICE MANAGER. HE SAID THEY WERE VERY FAMILIAR WITH THE PROBLEM, IT IS A KNOW PROBLEM TO THE MODEL, THEY HAVE SEVERAL CUSTOMERS WITH THE SAME PROBLEM, LEXUS ACKNOWLEDGES THAT IT IS A PROBLEM BUT THEY DO NOT HAVE A FIX. THEY SAID ANY FIX IS A COUPLE OF MONTHS AWAY AT THE EARLIEST. THEY OFFERED A LOANER CAR UNTIL MY WAS FIXED IF I WANTED BUT IT IS SMALLER AND IS NOT TOW CAPABLE. THEY ALSO INDICATED THAT THEY HAD AT LEAST ONE OTHER CUSTOMER THAT LEFT THEIR VEHICLE AT THE DEALERSHIP AND REFUSED TO DRIVE IT UNTIL IT WAS REPAIRED. I CONTACTED LEXUS NATIONAL AND THEY INDICATED THEY WERE WORKING ON A VOLUNTARY SERVICE CAMPAIGN (NO RECALL) BUT NOTHING WAS AVAILABLE AT THIS TIME. THEY SAID THEY FELT THE CAR WAS SAFE TO CONTINUE DRIVING. I DISAGREE AND LARRY MILLER LEXUS SUPPORTS THAT DECISION. THE VEHICLE IS NOW AT THE DEALERSHIP. MY CAR IS THREE MONTHS OLD AND HAS 6000 MILES ON IT. IT IS COVERED BY FULL FACTORY WARRANTY BUT WE HAVE PARKED IT DUE TO THE SERIOUS DANGER IT POSES. LEXUS NEEDS TO RECALL THESE VEHICLES IMMEDIATELY PLEASE LET ME KNOW IF YOU CAN BE OF ASSISTANCE. *TR

NHTSA ID

10348866

Incident

Aug 10, 2010

Mileage

6,000 mi