RoadVitals

2002 Harley-Davidson Flhtcui Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 31, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 27, 2002

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2002 Harley-Davidson Flhtcui. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Powertrain (other)
Filed Oct 31, 2015

ON SEPT 14 2015 WHILE RIDING MY MOTORCYCLE DRIVING IN HEAVY TRAFFIC MY DRIVE BELT BROKE CAUSING MY VEHICLE TO SLOW SUDDENLY IN TRAFFIC ALMOST GETTING REAR ENDED. THE BELT WAS FAIRLY NEW AND HAD JUST BEEN REPLACED APPROXIMATELY 2 YEARS AGO BY A HARLEY DEALER IN VIRGINIA. AT THAT TIME THE SAME THING HAPPENED WHILE RIDING THE BELT SUDDENLY BROKE AND I WAS COMING DOWN A STEEP GRADE AND WAS ALMOST RUN OVER BY A LARGE TRUCK. I WAS AT THE BOTTOM OF A HILL AND TRYING TO ACCELERATE WHEN THE BELT BROKE. THE FIRST TIME THE BELT BROKE THE MC HAD ABOUT 35,000 MILES ON IT. THE DEALER CHECKED EVERYTHING AND COULD FIND NOTHING WRONG AND REPLACED THE BELT WHICH I PAID FOR. THIS TIME THE BELT BROKE AGAIN WITH ONLY 7,000 MILES ON IT. I ASKED HARLEY DAVIDSON ABOUT THIS AND WAS TOLD THE BELTS SHOULD LAST AT LEAST 100,000 MILES. APARENTLY THERE IS PROBLEM WITH THE BELTS. NOT TO SAY THAT EVERYTIME THIS HAPPENS IT COST OVER $1200.00 TO HAVE FIXED. AND NO BODY CAN FIND ANYTHING WRONG WITH THE BIKE.

NHTSA ID
10787460
Incident
Sep 14, 2015
Mileage
42,136 mi
ElectricalExterior lighting
Filed Jun 20, 2008

MOTORCYCLE QUITS WHILE RIDING. CIRCUIT BREAKER WAS RECALLED AND REPLACED IN JUNE, 2008. ON A RIDE WITH THE MOTORCYCLE ON 6/20/2008. THE MOTORCYCLE LOST ALL POWER, ENGINE AND ELECTRICAL, WHILE RIDING IN TRAFFIC. RESULT COULD HAVE BEEN CATASTROPHIC SINCE BRAKE LIGHTS AND EMERGENCY SIGNALS DO NOT FUNCTION WITHOUT ELECTRICAL POWER. GOT TO SIDE OF ROAD AND AFTER A MINUTE OR TWO, THE POWER IS RESTORED. THIS HAPPENED TWICE ON THE SAME DAY AND IS VERY DISCONCERTING. THE DEALER HAS NO REMEDY, OTHER THAN TO HAVE ME LEAVE THE VEHICLE FOR LABOR INTENSIVE DIAGNOSIS AT MY EXPENSE. PLEASE ADVISE. REPLACEMENT OF THE MAIN CIRCUIT BREAKER DID NOT RESOLVE THE PROBLEM. *TR

NHTSA ID
10231866
Incident
Jun 20, 2008
Mileage
37,465 mi
Body & structure
Filed Nov 25, 2005

AT 25000 MILES THE FRAME CRACKED ON MY HARLEY DAVIDSON ULTRA CLASSIC. THIS RENDERED THE BIKE UN-DRIVABLE. IT DID NOT RESULT IN AN ACCIDENT, BUT COULD HAVE RESULTED IN LOSS OF CONTROL. THE DEALER SAID THE WELD WAS DEFECTIVE ON THE FRAME. THE ONLY POSSIBLE FIX WAS TO REPLACE THE FRAME. IT COULD NOT BE REPAIRED SAFELY. *NM

NHTSA ID
10143648
Incident
Nov 8, 2005
Mileage
24,890 mi
Electrical
Filed Jul 18, 2005

DT: LAST YEAR OWNER RECEIVED A RECALL ON HARLEY DAVIDSON. THE RECALL NUMBER IWASNOT AVAILABLE. THE OWNER WENT TO DEALERSHIP, AND THEY DIDN'T HAVE THE PARTS. THE FIRST TIME HE WENT TO DEALER WAS LAST SUMMER. HE RETURNED TO THE DEALER THREE TIMES LAST YEAR. THEN OWNER GOT ANOTHER LETTER ON JULY 5 2005, BUT HAS NOT CONTACTED THE DEALERSHIP TO SEE IF THE PARTS WERE AVAILABLE. OWNER CONTACTED HARLEY DAVIDSON, BUT DID NOT ASK IF THERE WERE PARTS AVAILABLE. THE RECALL WAS ABOUT THE MAIN CIRCUIT BREAKER, WHICH WAS LOCATED UNDER THE SEAT. THE OWNER WILL CONTACT THE DEALER TO SEE IF THE PARTS WERE AVAILABLE. *AK

NHTSA ID
10129086
Incident
Apr 15, 2004
Electrical
Filed Mar 29, 2004

6 TIMES WITH NO WARNING MY 2002 HARLEY JUST LOST ALL ELECTRIC AS IF YOU JUST REMOVE THE KEY AND 3 TIMES I WAS ON THE EXPRESS WAY AT NIGHT IN HEAVY TRAFFIC.AFTER A FEW MINUTES AND TURNING THE KEY ON/OFF IT WOULD JUST ACT NORMAL. HARLEY WAS CONTACTED AND STATED "KNOWS OF NO SUCH PROBLEMS". SPENT HUNDRED $ AS MECHANICS TROUBLE SHOOTED FOR A PROBLEM. STILL UNKOWN IF FIXED AND NEW RIDING SEASON HAS STARTED. EACH INNCIDENT HAPPEN IN LATE AUGUST AND EARLY SEPT.2003 WHILE TOURING. SINCE THEN BIKE HAS BEEN STORED. *AK

NHTSA ID
10064061
Incident
Aug 28, 2003
Mileage
4,880 mi
Interior & seats
Filed Aug 29, 2003

I PURCHASED A 2002 HARLEY-DAVIDSON FLHTCUI 1-29-02. IT CURRENTLY ONLY HAS 1200 MILES ON IT. IT HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. I WAS TAKING A RIDE 8-27-03 AND WHILE GOING AROUND A CURVE THE SEAT SHIFTED CAUSING ME TO WOBBLE A LITTLE. I WENT HOME, REMOVED THE SEAT AND FOUND THE PLASTIC AROUND THE SEAT MOUNTING TONGUE CRACKED, CAUSING THE SEAT TO COME LOOSE. I FEEL THIS IS VERY UNACCEPTABLE QUALITY ON A MOTORCYCLE WITH ONLY 1200 MILES ON IT. *AK

NHTSA ID
10036832
Incident
Aug 27, 2003
Mileage
1,200 mi
Electrical
Filed Jul 3, 2003

HARLEY DAVIDSON MOTORCYCLE ELECTRICAL PROBLEMS CAUSING BIKE TO SHUT DOWN IN TRAFFIC AND AT HIGH SPEEDS.

NHTSA ID
10025389
Incident
Apr 5, 2002
Mileage
4,000 mi
Fuel system
Filed Aug 27, 2002

VEHICLE WILL SHUT DOWN WITHOUT ANY NOTICE, THERE IS A DEFECT IN SOME WIRES WHICH SHUT DOWN THE CYLINDERS ON VEHICLE. CONTACTED DEALER. *AK CONSUMER STATES WIRE TO THE FRONT FUEL GETS PULLED CAUSING THE BIKE TO LOSE POWER AND RESULTED IN THE BIKE TO FALL DOWN WHEN STARTING OUT ON TURN. CONSUMER STATES HE IS EXPERIENCING THE SAME PROBLEMS AS FOUND ON THE INTERNET. *YH

NHTSA ID
8017264
Incident
Jul 2, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .