Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jul 11, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 23, 2012
What this page shows
Our database holds 7 NHTSA owner-reported complaints for the 2012 Harley-Davidson Flhtcutg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–7 of 7
BrakesElectricalSteering
Filed Jul 11, 2024
Crash reported1 death reported
All #'s/times are approx. At 2:15p, sun to back, and 30-35mph going into a curve, bike went off road. No brake lights, New tire, 406 miles on it, 6.6 miles fr: dealership, 3rd time there for random electrical issues, radio, starting, etc. Less than 1 mile tested in parking lot. Battery replaced. Drove thousands of miles since the 1970s. Trike maintained on schedule by dealer. Searched this on the internet, shocked at all of the similar complaints and deaths by sensors and brakes locking up since 2008 and that Harley-Davidson knew about it and did nothing. Witnesses said there was nothing that would have caused crash; not speeding, nothing ran in front, paved road, brake lights didn't work. Autopsy showed enlarged heart, saw PCP and heart specialist within the month before. Great health. Police file at Hartford, NY
NHTSA ID
11601261
Incident
Aug 12, 2021
Brakes
Filed Oct 15, 2021
Crash reported1 injury reported1 death reported
The contact's husband owned a 2012 Harley-Davidson Tri Glide Ultra Classic. The contact stated while her husband was driving at 30-35 MPH on a curve, the brake pedal or caliber was depressed but failed to respond. The contact stated the motorcycle rolled over and her husband jumped off and fell into a ditch. The emergency units pronounced the contact's husband died at the scene. The contact stated the autopsy revealed that her husband sustained a broken neck and fractured bones. A police report was filed. The vehicle was towed to a tow lot. The dealer was made aware of the failure. The contact did not know whether the manufacturer was notified of the failure. The approximate failure mileage was unknown.
NHTSA ID
11436887
Incident
Aug 12, 2021
Filed Dec 14, 2017
FAILURE OF THE COMPENSATOR-I ALSO HEAR FROM HD MECHANICS THAT SO MANY OF THESE HAVE FAILED IT SHOULD BE A RECALL. I WAS LUCKY, MINE FAILED WHEN I HAD A TRAILER TO TOW IT. HOWEVER, THE FAILURE OF THE COMPENSATOR DID COST ME $4500 TO REPAIR FOR A $299 PART. PLEASE CHECK TO SEE IF HD IS HAVING THAT MANY FAIL.
NHTSA ID
11054718
Incident
Sep 5, 2017
Mileage
10,000 mi
Brakes
Filed Jul 19, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON FLHTCUTG. WHILE DRIVING DOWNHILL AT APPROXIMATELY 15-20 MPH AND DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE MOTORCYCLE. AS A RESULT OF THE BRAKE FAILURE, THE CONTACT CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION AND REHABILITATION. THE MOTORCYCLE WAS TOWED TO THE DEALER WHERE IT AWAITED REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,600. THE VIN WAS NOT AVAILABLE. ..UPDATED 02/10/17 *BF *CN
NHTSA ID
10885793
Incident
Jun 7, 2016
Mileage
10,600 mi
Powertrain (other)
Filed Jun 24, 2014
CPSC: I1460341A. 2012 HARLEY-DAVIDSON FLHTCUTG. CONSUMER STATED THE REAR DRIVER DIFFERENTIAL UNEXPECTEDLY FAILED. *LN THE MOTORCYCLE WAS REPAIRED. *JB
NHTSA ID
10606284
Incident
May 22, 2014
Body & structure
Filed Aug 13, 2012
1 injury reported
TOOK A 400 MILE TRIP FROM ORLANDO, FLORIDA TO KEY WEST, FLORIDA ON 7/27/11. ON THE WAY DOWN TO KEY WEST, THE RIGHT SIDE OF THE MOTORCYCLE WAS EXTREMELY HOT!! HEAT CAUSED INSIDE CALF OF MY WIFE'S RIGHT LEG TO BECOME EXTREMELY RED AND BURNED. HAD HER LEG CHECKED BY A NURSE IN KEY WEST AND WAS ADVISED NOT TO RIDE MOTORCYCLE ANY FURTHER! WHEN I RETURNED BACK TO OUR HOME IN BOWLING GREEN, KY, I WAS ADVISED BY THE LOCAL HARLEY DAVIDSON DEALER THAT THIS WAS A COMMON PROBLEM AND COULD BE SOLVED BY SPENDING $1800 TO REMOVE CATALYTIC CONVERTERS, CHANGE PIPES AND RETUNE. ACCORDING TO THE DEALER, THIS WOULD COOL THE BIKE DOWN. I LOOKED THE PROBLEM UP ON THE INTERNET. FOUND HUNDREDS OF POSTS WITH THE SAME PROBLEM. THIS PROBLEM IS BEING HANDLED BY SEVERAL CLASS ACTION SUITS AGAINST HARLEY DAVIDSON. APPARENTLY, HD IS BETWEEN A ROCK AND A HARD SPOT. THEY CAN'T FIX THE PROBLEM BECAUSE OF STRICTER EMISSION CONTROLS. THIS SHOULDN'T BE MY PROBLEM - IT IS A HARLEY DAVIDSON PROBLEM!! *TR
NHTSA ID
10470416
Incident
Jul 27, 2012
Mileage
1,000 mi
Engine
Filed Mar 23, 2012
THIS BIKE HAS EXCESSIVE HEAT ISSUES IT IS ALMOST TO THE POINT THIS BIKE CANNOT BE RIDDEN. I HAVE BEEN TOLD TO TAKE CARE OF THIS PROBLEM I WOULD NEED TO INVEST NEARLY $2,000 MORE DOLLARS INTO THIS BIKE. I THINK THIS IS AN ONGOING ISSUE WITH HARLEY-DAVIDSON AND THEY REFUSE TO ACKNOWLEGE THE PROBLEM. *TR
NHTSA ID
10452824
Incident
Jan 25, 2012
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.