RoadVitals

2019 Harley-Davidson Flhtcutg Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Apr 26, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 17, 2020

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2019 Harley-Davidson Flhtcutg. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Electrical
Filed Apr 26, 2025

Traction control warning lights comes on during drive. Shuts down abs braking and cruise control. Has been worked on by Harley Davidson technician multiple times but continues to be a problem.

NHTSA ID
11656926
Incident
Jun 1, 2021
Powertrain (other)
Filed Apr 12, 2024

The contact owns a 2019 Harley Davidson FLHTCUTG Tri-Glide Ultra Motorcycle. The contact stated that while depressing the reverse button, the motorcycle would not immediately shift into reverse. The motorcycle was towed to the local service center who diagnosed that the reverse motor was faulty and needed to be replaced. The reverse motor was replaced, and the vehicle was fixed. The manufacturer was not contacted. The failure mileage was 28,000.

NHTSA ID
11582663
Incident
Sep 1, 2023
Mileage
28,000 mi
Brakes
Filed Feb 7, 2023

We purchased this motorcycle January 16th, 2023. On that day, we could not have possession of the bike because of the recall. It is now February 07, 2023, three weeks later and still the recall has not been resolved and we do not have possession of the bike. The recall is for the brake light staying on

NHTSA ID
11506062
Incident
Jan 16, 2023
Brakes
Filed Jul 12, 2022
Crash reported1 injury reported

The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, fractured ribs, and head trauma. A police report was taken at the scene. The motorcycle was destroyed and towed away. The cause of the failure was not determined. The contact indicated that the vehicle had experienced the same failure listed in the NHTSA Campaign Number: 19V843000(Service Brakes). The manufacturer was notified of the incident and informed that the motorcycle was previously serviced under the recall listed above. The local dealer was not contacted. The failure mileage was 4,635.

NHTSA ID
11473532
Incident
Apr 19, 2022
Mileage
4,635 mi
Brakes
Filed Jul 26, 2021

The contact owns a 2019 Harley-Davidson FLHTCUTG Tri Glide Ultra motorcycle. The contact stated that while starting the motorcycle, the brake light was illuminated. The vehicle was hauled by trailer to the dealer and diagnosed that the brake sensor for the ABS was faulty however, the sensor part for the repair was on backorder. The vehicle was not repaired. The contact stated that the failure may be related to a software update that was performed on the traction control. The manufacturer was made aware of the failure. The failure mileage was 9,477.

NHTSA ID
11426453
Incident
May 1, 2021
Mileage
9,477 mi
Other / unspecified
Filed Jul 9, 2020
Crash reported1 injury reported1 death reported

2019 FLHTCUTG TRIKE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL SOFTWARE. *LD THE CONSUMER'S ATTORNEY STATED THE VEHICLE WAS INVOLVED IN A CRASH, LEAVING THE OWNER IN CRITICAL CONDITION AND CAUSING THE DEATH OF THE PASSENGER. THE FIRST FAILURE OCCURRED TWO MONTHS AFTER PURCHASING THE VEHICLE. ON FEBRUARY 18, 2019, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE CONSUMER AND PASSENGER WERE EJECTED AND INJURED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. THE MANUFACTURER WAS NOTIFIED, BUT DENIED RESPONSIBILITY. *JS

NHTSA ID
11339110
Incident
Jun 6, 2020
Filed Jun 26, 2020
Crash reported1 injury reported1 death reported

SEE ATTACHED LETTER. *TR

NHTSA ID
11331036
Incident
Jun 6, 2020
Filed Jan 17, 2020

I PURCHASED A 2019 HARLEY DAVIDSON TRI GLIDE TRIKE. ON MY SECOND TRIP OUT, I WAS GOING UPHILL AND NEEDED TO DOWNSHIFT TO GET MORE POWER. MY CLUTCH HAD COMPLETELY GONE OUT. I WAS TRAVELING AT 60 MPH, AND WAS STUCK IN 6TH GEAR. I COULD NOT SHIFT DOWN, NOR COULD I SLOW DOWN, AS THE ENGINE WOULD ABRUPTLY DIE GOING SLOWER IN 6TH GEAR. AFTER SEVERAL TERRIFYING MOMENTS, I DECIDED TO REV THE ENGINE AND SEE IF I COULD MANUALLY SHIFT THE GEARS LOWER. ONE GEAR AT A TIME, WITH TRAFFIC BUILDING BEHIND ME AS I SLOWED DOWN ON A MAJOR HIGHWAY, I GOT THE BIKE INTO 3RD GEAR, PULLED OVER AND PUT ON THE BRAKE, ABRUPTLY KILLING THE ENGINE. I CAME TO A VERY HARD STOP. HARLEY DAVIDSON RECALLED THE 2017-2018 HARLEY DAVIDSON TRI GLIDE FOR CLUTCH ISSUES, HOWEVER, THEY DID NOT RECALL THE 2019, WHICH TO MY KNOWLEDGE USES THE SAME HYDRAULIC CLUTCH SYSTEM. MY EXPERIENCE WAS VERY DANGEROUS, AS I WAS ONLY A FEW MILES AWAY FROM SHARP CURVES AND IT WAS CRITICAL TO SLOW DOWN BEFORE I CAME TO THOSE CURVES. HAD I NOT TRIED TO DOWNSHIFT SEVERAL MILES AWAY FROM THOSE CURVES, I WOULD NOT HAVE DISCOVERED MY CLUTCH HAD GONE OUT UNTIL I WAS RIGHT ON THOSE CURVES. I WOULD HAVE CERTAINLY LOST CONTROL AND CRASHED.

NHTSA ID
11300020
Incident
Jan 14, 2020
Mileage
250 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .