RoadVitals

2019 Harley-Davidson Flhtcutg

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Apr 26, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 18, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 2 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2019 Harley-Davidson Flhtcutg, most frequently naming the brakes, electrical and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 69 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes350.0%
  • Electrical116.7%
  • Other / unspecified116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V781000

EXTERIOR LIGHTING:BRAKE LIGHTS

Oct 18, 2022
199,419 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
The remedy: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.
Harley-Davidson Motor CompanyManufacturer number 0635View on NHTSA.gov
19V843000

TRACTION CONTROL SYSTEM

Nov 22, 2019
12,624 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
The risk: Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
The remedy: Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.
Harley-Davidson Motor CompanyManufacturer number 0175View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 26, 2025

Traction control warning lights comes on during drive. Shuts down abs braking and cruise control. Has been worked on by Harley Davidson technician multiple times but continues to be a problem.

NHTSA ID
11656926
Incident
Jun 1, 2021
Powertrain (other)
Filed Apr 12, 2024

The contact owns a 2019 Harley Davidson FLHTCUTG Tri-Glide Ultra Motorcycle. The contact stated that while depressing the reverse button, the motorcycle would not immediately shift into reverse. The motorcycle was towed to the local service center who diagnosed that the reverse motor was faulty and needed to be replaced. The reverse motor was replaced, and the vehicle was fixed. The manufacturer was not contacted. The failure mileage was 28,000.

NHTSA ID
11582663
Incident
Sep 1, 2023
Mileage
28,000 mi
Brakes
Filed Feb 7, 2023

We purchased this motorcycle January 16th, 2023. On that day, we could not have possession of the bike because of the recall. It is now February 07, 2023, three weeks later and still the recall has not been resolved and we do not have possession of the bike. The recall is for the brake light staying on

NHTSA ID
11506062
Incident
Jan 16, 2023
Brakes
Filed Jul 12, 2022
Crash reported1 injury reported

The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, fractured ribs, and head trauma. A police report was taken at the scene. The motorcycle was destroyed and towed away. The cause of the failure was not determined. The contact indicated that the vehicle had experienced the same failure listed in the NHTSA Campaign Number: 19V843000(Service Brakes). The manufacturer was notified of the incident and informed that the motorcycle was previously serviced under the recall listed above. The local dealer was not contacted. The failure mileage was 4,635.

NHTSA ID
11473532
Incident
Apr 19, 2022
Mileage
4,635 mi
Brakes
Filed Jul 26, 2021

The contact owns a 2019 Harley-Davidson FLHTCUTG Tri Glide Ultra motorcycle. The contact stated that while starting the motorcycle, the brake light was illuminated. The vehicle was hauled by trailer to the dealer and diagnosed that the brake sensor for the ABS was faulty however, the sensor part for the repair was on backorder. The vehicle was not repaired. The contact stated that the failure may be related to a software update that was performed on the traction control. The manufacturer was made aware of the failure. The failure mileage was 9,477.

NHTSA ID
11426453
Incident
May 1, 2021
Mileage
9,477 mi
Other / unspecified
Filed Jul 9, 2020
Crash reported1 injury reported1 death reported

2019 FLHTCUTG TRIKE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL SOFTWARE. *LD THE CONSUMER'S ATTORNEY STATED THE VEHICLE WAS INVOLVED IN A CRASH, LEAVING THE OWNER IN CRITICAL CONDITION AND CAUSING THE DEATH OF THE PASSENGER. THE FIRST FAILURE OCCURRED TWO MONTHS AFTER PURCHASING THE VEHICLE. ON FEBRUARY 18, 2019, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE CONSUMER AND PASSENGER WERE EJECTED AND INJURED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. THE MANUFACTURER WAS NOTIFIED, BUT DENIED RESPONSIBILITY. *JS

NHTSA ID
11339110
Incident
Jun 6, 2020
Filed Jun 26, 2020
Crash reported1 injury reported1 death reported

SEE ATTACHED LETTER. *TR

NHTSA ID
11331036
Incident
Jun 6, 2020
Filed Jan 17, 2020

I PURCHASED A 2019 HARLEY DAVIDSON TRI GLIDE TRIKE. ON MY SECOND TRIP OUT, I WAS GOING UPHILL AND NEEDED TO DOWNSHIFT TO GET MORE POWER. MY CLUTCH HAD COMPLETELY GONE OUT. I WAS TRAVELING AT 60 MPH, AND WAS STUCK IN 6TH GEAR. I COULD NOT SHIFT DOWN, NOR COULD I SLOW DOWN, AS THE ENGINE WOULD ABRUPTLY DIE GOING SLOWER IN 6TH GEAR. AFTER SEVERAL TERRIFYING MOMENTS, I DECIDED TO REV THE ENGINE AND SEE IF I COULD MANUALLY SHIFT THE GEARS LOWER. ONE GEAR AT A TIME, WITH TRAFFIC BUILDING BEHIND ME AS I SLOWED DOWN ON A MAJOR HIGHWAY, I GOT THE BIKE INTO 3RD GEAR, PULLED OVER AND PUT ON THE BRAKE, ABRUPTLY KILLING THE ENGINE. I CAME TO A VERY HARD STOP. HARLEY DAVIDSON RECALLED THE 2017-2018 HARLEY DAVIDSON TRI GLIDE FOR CLUTCH ISSUES, HOWEVER, THEY DID NOT RECALL THE 2019, WHICH TO MY KNOWLEDGE USES THE SAME HYDRAULIC CLUTCH SYSTEM. MY EXPERIENCE WAS VERY DANGEROUS, AS I WAS ONLY A FEW MILES AWAY FROM SHARP CURVES AND IT WAS CRITICAL TO SLOW DOWN BEFORE I CAME TO THOSE CURVES. HAD I NOT TRIED TO DOWNSHIFT SEVERAL MILES AWAY FROM THOSE CURVES, I WOULD NOT HAVE DISCOVERED MY CLUTCH HAD GONE OUT UNTIL I WAS RIGHT ON THOSE CURVES. I WOULD HAVE CERTAINLY LOST CONTROL AND CRASHED.

NHTSA ID
11300020
Incident
Jan 14, 2020
Mileage
250 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1508

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL

SERVICE BULLETIN M1508 (REV D): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. REV D: Updated: Guide. Add link to: PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY

M1490

ELECTRICAL SYSTEM; ENGINE; POWER TRAIN; VEHICLE SPEED CONTROL; WHEELS

SERVICE BULLETIN M1490 (V 26.8.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version Version 26.8.3, Release Date: Week of July 24, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features - Harley-Davidson: 2023-2024 Touring: Updated Electronic Control Module (ECM) calibration offerings. LiveWire: S2DM/MH/AP: Calibration bundle 10.2.28: Telematic Control Unit (TCU) reflash updates. Change: Vehicle Setup: Body Control Module (BCM) – Tire Pressure Monitoring System (TPMS) Replacement: Correct issue where tire size selections were not available. System Info – Auxiliary Load Controller (ALC): Added Bike configuration field. Data Items – Trike ECM: Improved display of Gear Position when in reverse. Amp – Added support for (Part No. 76001619).

M1490

ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING; FUEL/PROPULSION SYSTEM

SERVICE BULLETIN M1490 (V 26.7.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.7.3. Release Date:• Week of June 11, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions.

PAB1182

STRUCTURE:BODY

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1182: TRIKE SADDLEBAGS KIT INFORMATIONAL UPDATE. PURPOSE: Initial release. This bulletin informs dealers that the Trike Saddlebags kit (Part No. 84031-11) has an informational update: The drill template that is inside the kit, is only used for 2009-2025 Trike models. The electronic version of this instruction sheet which is located in Service Information Portal (SIP), will have the drill template as an attachment for 2026 and later Trike models (see service bulletin M1714). It will not be included inside the kit or directly attached to the instruction sheet.

M1490

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL

SERVICE BULLETIN M1490 (V 26.6.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.6.2. Release Date: Week of April 22, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features: 2026 Police • Vehicle Setup: Civilianize; LiveWire • S2: Del Mar (S2DM), Mulholland (S2MH), Alpinista (S2AP) - Calibration bundle 10.2.20: Vehicle Supervisory Controller (VSC) and Onboard Charger (OBC) reflash updates. Changes: 2026 Trike • Update “Reverse Lockout Reason” resize column.

M1490

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; VEHICLE SPEED CONTROL

SERVICE BULLETIN M1490 (V 26.5.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.5.2 Release Date: Week of March 30, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features. 2024: Pan America (RA1250), Pan America Special (RA1250S), CVO Pan America (RA1250SE) • Updated Body Control Module (BCM) reflash calibration. 2024-2026: CVO Road Glide ST (FLTRXSTSE) • Updated Electronic Control Module (ECM) reflash calibration. 2026: CVO Street Glide ST (FLHXSTSE) • Updated ECM reflash calibration. Changes. 2026 Trike • Update “Reverse Lockout Reason” to support new values, • “Vehicle setup: Gear Indicator Calibration” – improve operation. 2025-2026 Softail • Update reflash for Softail Speedometer (SPDO) – enable operation of auxiliary lamp telltale. LiveWire S2 • Provide reflash support for Vehicle Supervisory Controller (VSC) hardware (Part No. 41001756RE).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtcutg by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024100—
2023100—
2022210—
2021010—
2020420—
2019Viewing820—
2018710—
2017131044.3
2016200—
2015610—
2014520—
2013700—
2012710—
2011911—
2010921—
2009521—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.