RoadVitals

2014 Harley-Davidson Flhtcutg

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Dec 8, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 5, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2014 Harley-Davidson Flhtcutg, most frequently naming the brakes, electrical and engine categories. 2 safety recalls have been issued covering this model year; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes233.3%
  • Electrical116.7%
  • Engine116.7%
  • Exterior lighting116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V537000

POWER TRAIN:CLUTCH ASSEMBLY

Sep 5, 2014
105,746 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide Special (FLHXS), Street Glide (FLHX), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE), CVO Road King (FLHRSE), CVO Breakout (FXSBSE), Electra Glide Ultra Classic Twin Cooled (FLHTCUTC), Ultra Limited Shrine (FLHTK SHRINE), Street Glide Shrine (FLHX SHRINE), and CVO Softail Deluxe (FLSTNSE). In the affected motorcycles, a component in the clutch master cylinder may fail, reducing the pressure available to keep the clutch disengaged.
The risk: If the clutch does not remain disengaged, the motorcycle may creep forward while the rider intends to be stopped, increasing the risk of a crash.
The remedy: Harley-Davidson will notify owners, and dealers will rebuild the affected clutch master cylinders, free of charge. The recall began on September 17, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0159 & 0160.
Harley-Davidson Motor CompanyManufacturer number 0159 & 0160View on NHTSA.gov
13V517000

POWER TRAIN:CLUTCH ASSEMBLY

Oct 17, 2013
2,886 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 FLHTCUTG, FXSBE, and FLSTNSE motorcycles manufactured May 3, 2013, through October 14, 2013. The affected motorcycles may have been built with an incorrect clutch release plate.
The risk: An incorrect clutch release plate may prevent the clutch from disengaging. If the clutch does not disengage, the rider may have difficulty slowing or stopping the motorcycle, increasing the risk of a crash.
The remedy: Harley-Davidson will notify owners, and dealers will inspect the clutch release plate. If the clutch is incorrect, it will be replaced free of charge. The recall began in October 2013. Harley-Davidson's recall number is 0154. Owners may contact Harley-Davidson at 1-800-258-2464.
Harley-Davidson Motor CompanyManufacturer number 0154View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 8, 2023

The contact owns a 2014 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding at an undisclosed speed, the rear brake pedal was depressed but failed to operate as intended. The motorcycle failed to stop immediately. The contact downshifted and applied the lever on the handlebar to activate the front brake. The motorcycle was able to come to a stop. The motorcycle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 14V750000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The contact was informed that the rear brake master cylinder needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

NHTSA ID
11559110
Incident
Nov 8, 2023
Mileage
55,000 mi
Filed Jun 14, 2022
Crash reported

On 15 April 2022 was riding my 2014 Tri glide on the highway way, as I was riding the bike pulled to the right causing me to go off the highway and into an embankment, dealership stated looked at bike and saw nothing wrong. You can push the bike and will still pull right.

NHTSA ID
11469231
Incident
Apr 15, 2022
BrakesElectricalExterior lighting
Filed Apr 26, 2019

BRAKE LIGHTS STAY ON

NHTSA ID
11203862
Incident
Apr 21, 2019
Mileage
9,980 mi
Powertrain (other)
Filed Dec 20, 2018

CLUTCH FAILED TO DISENGAGE. AFTER 1/2 HOUR COOL DOWN IT WORKED NORMALLY . THEN A FEW MONTHS LATER IT HAPPENED AGAIN AFTER RIDING 100 MILES , COOLED DOWN THEN HAPPENED AFTER 40 MILES COOL DOWN THEN NORMAL FOR 30 MILES. INABILITY TO DOWNSHIFT ON MOTORCYCLE IS DANGEROUS. MY MECHANIC SAID THE FLUID WAS NORMAL LEVEL BUT HAD OVERHEATED AND COULDN'T MAINTAIN THE PRESSURE NEEDED TO OPERATE A HYDRAULIC CLUTCH. I APPROACHED BIG ST CHARLES HARLEY DEALER AND WAS TOLD MY VIN # WAS NOT ON THE RECALL LIST THAT ONLY 2017/2018 MODELS WERE ON THE RECALL LIST. I KNOW MY TRIKE HAS THE SAME PROBLEM DESCRIBED BUT HOW DO I PROCEED? THIS HAPPENED AT HIGHWAY SPEEDS OR SLOWING TO EXIT HIGHWAY

NHTSA ID
11162661
Incident
Jul 7, 2018
Mileage
15,000 mi
Engine
Filed Jan 24, 2015

AFTER PAYING OVER $400 TO GET THE PIPES REBUILT BY HARLEY TO TAKE CARE OF THE HEAT ON THE RIGHT SIDE OF THE MOTOR I LEFT FOR TEXAS FROM OHIO (I'M 72 YEARS OLD).. THE MOTOR ON THE RIGHT SIDE WAS SO HOT I HAD TO BUY A SCARF TO WET AND PUT ON THE INSIDE OF MY PANTS ON THE RIGHT SIDE TO KEEP MY LEG FROM BURNING... HAS HARLEY DONE ANYTHING ABOUT THAT PROBLEM.. AND WHY SHOULD I HAVE TO PAY TO FIX THERE PROBLEM.. ALMOST EVERYONE I KNOW COMPLAINS ABOUT THAT HEAT PROBLEM.. I LOVE MY TRIKE AND IT RIDES SO NICE.. WE BOUGHT IT NEW.. IT'S THE TAN AND BROWN ONE.. HOWEVER THIS NEXT WEEKEND IS THE BIG MOTORCYCLE SHOW IN CLEVELAND OHIO AND WE ARE GOING TO LOOK FOR ANOTHER MAKER OF MOTORCYCLES... I WOULD LOVE TO STAY WITH HARLEY BUT WOULD RATHER HAVE A TRIKE THAT I CAN RIDE WITHOUT HAVING TO CARRY WATER TO KEEP MY RIGHT LEG WET BECAUSE OF THE EXTREME HEAT. *TR

NHTSA ID
10678720
Incident
Aug 9, 2014
Mileage
9,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1508

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL

SERVICE BULLETIN M1508 (REV D): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. REV D: Updated: Guide. Add link to: PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY

PAB1182

STRUCTURE:BODY

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1182: TRIKE SADDLEBAGS KIT INFORMATIONAL UPDATE. PURPOSE: Initial release. This bulletin informs dealers that the Trike Saddlebags kit (Part No. 84031-11) has an informational update: The drill template that is inside the kit, is only used for 2009-2025 Trike models. The electronic version of this instruction sheet which is located in Service Information Portal (SIP), will have the drill template as an attachment for 2026 and later Trike models (see service bulletin M1714). It will not be included inside the kit or directly attached to the instruction sheet.

M1508

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN

SERVICE BULLETIN M1508 (REV C): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. REV C: Update Removal and Assembly (R&I) of the Solenoid. Updated: DISASSEMBLE, ASSEMBLE and Install Electrical Kit.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Added: Description of improvements made to the testing algorithm for GRX software Version P and DCA-8000 software Version E.

PAB1171

ELECTRICAL SYSTEM

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tuner application will require the use of a Personal Computer (PC) to complete a Bluetooth Communication Interface (BCI) firmware update.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.8.9 Release Date: Week of September 2, 2025. Changes: LiveWire 2024 S2MH: Removal of incorrect Electro Hydraulic Control Unit (EHCU) reflash support; EHCU Module (Part No. 41100123): Addressed issue where module became unrecoverable after failed reflash attempted. NOTE: Digital Technician II (DT II) supports additional Harley-Davidson motorcycle models and model years outside of those listed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtcutg by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024100—
2023100—
2022210—
2021010—
2020420—
2019820—
2018710—
2017131044.3
2016200—
2015610—
2014Viewing520—
2013700—
2012710—
2011911—
2010921—
2009521—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.