RoadVitals

2015 Harley-Davidson Flhtcutg

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 29, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 24, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2015 Harley-Davidson Flhtcutg, most frequently naming the engine, brakes and driver assistance categories. 1 safety recall has been issued covering this model year; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine342.9%
  • Brakes228.6%
  • Driver assistance114.3%
  • Exterior lighting114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Nov 24, 2014
1,560 units potentially affected
The defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 Tri-Glide FLHTCUTG motorcycles manufactured July 14, 2014, to October 15, 2014. The affected motorcycles have a rear brake master cylinder assembled with an incorrect piston. This piston may not provide the proper support and may allow a tear in the primary cup.
The risk: If the primary cup develops a tear it will decrease the brake performance, increasing the risk of a vehicle crash.
The remedy: Harley-Davidson will notify owners, and dealers will replace the rear master cylinder, free of charge. The recall began December 16, 2014. Owners may contact Harley-Davidson customer service at 414-343-4056. Harley-Davidson's number for this recall is 0162.
Harley-Davidson Motor CompanyManufacturer number 0162View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 29, 2022

The contact owns a 2015 Harley-Davidson FLHTCUTG Tri Glide Ultra Classic. The contact stated while riding 70 MPH, the check engine and coolant temperature warning lights illuminated. The contact pulled over to allow the motorcycle to cool down. The motorcycle cooled down and operated normal; however, the check engine warning light remained illuminated. The contact stated that the failure occurred twice. The motorcycle was taken to the dealer to be diagnosed. The contact stated that the water pump was replaced; however, the failure recurred. The dealer was contacted and stated that they were made aware about the water pump failure and that there was no recall regarding the failure. The manufacturer was not contacted. The failure mileage was 23,605.

NHTSA ID
11471582
Incident
Jun 27, 2022
Mileage
23,605 mi
Brakes
Filed Jul 20, 2020
Crash reported

DESCENDING A DOWNHILL 20MPH ROAD THAT MERGED FROM THE LEFT . REAR BRAKES FAILED AND LOST CONTROL , SIDESWIPING A GUARD RAIL ON THE RIGHT SIDE OF VEHICLE . NO SEVERE PERSONAL INJURIES, BUT EXTENSIVE DAMAGE TO MOTORCYCLE ( HD TRIKE )

NHTSA ID
11340502
Incident
Jul 18, 2020
Mileage
40,000 mi
BrakesEngine
Filed Aug 28, 2018

BRAKE LIGHT COMES ON AND STAYS ON WHILE IDLING AND RIDING.COOLING LIGHT COMES ON AT IDLE AND WHILE RIDING.ALL COOLING PARTS HAVE BEEN REPLACED ,COOLING SENSOR, THERMOSTAT,WATER PUMP AND CAP BUT NO CODE IS THROWN

NHTSA ID
11123138
Incident
Apr 1, 2018
Mileage
21,880 mi
Exterior lighting
Filed Apr 10, 2018

MY HEADLIGHT IS GETTING HAZED OVER

NHTSA ID
11084445
Incident
Aug 4, 2017
Driver assistance
Filed Jun 13, 2017

CLUTCH PRESSURE PLATE AFTER 18,000 MILES THEY MUST BE REPLACED

NHTSA ID
10994922
Incident
Jun 13, 2017
Engine
Filed Feb 11, 2017
Fire reported

FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES LOG AND CHARGED ME $500. THE GENERAL MANAGER TOOK ME ON A ROAD TEST TO CHECK MY SHIFTING. HIS CONCLUSION WAS A DEFECTED CLUTCH PROBLEM WHICH THEY FIXED . BUT THEY DID NOT REFUND ME. I NOW HAVE 5,000 MILES ON MY MC WITHOUT ANY PROBLEMS SO FAR SO IT WAS A DEFAULTED CLUTCH PROBLEM ON A BRAND NEW BIKE WHICH SHOULD HAVE BEEN COVERED UNDER THE RECALL.

NHTSA ID
10954042
Incident
Apr 7, 2016
Mileage
2,146 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1508

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL

SERVICE BULLETIN M1508 (REV D): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. REV D: Updated: Guide. Add link to: PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY

PAB1182

STRUCTURE:BODY

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1182: TRIKE SADDLEBAGS KIT INFORMATIONAL UPDATE. PURPOSE: Initial release. This bulletin informs dealers that the Trike Saddlebags kit (Part No. 84031-11) has an informational update: The drill template that is inside the kit, is only used for 2009-2025 Trike models. The electronic version of this instruction sheet which is located in Service Information Portal (SIP), will have the drill template as an attachment for 2026 and later Trike models (see service bulletin M1714). It will not be included inside the kit or directly attached to the instruction sheet.

M1727

ENGINE; POWER TRAIN

SERVICE BULLETIN M1727: BIG TWIN INNER PRIMARY SEAL CHANGES. PURPOSE: Initial release. This bulletin informs dealers of changes to the Inner Primary Seal (Part No. 12052). The seal part number was changed from (Part No. 12052A, black in color) to (Part No. 12052B, brown in color). A new Inner Primary Seal (Part No. 12052C) has been released and the color has been changed back to black.

M1508

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN

SERVICE BULLETIN M1508 (REV C): 2009-2025 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: Revision C. To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 3. This motor contains several improvements for better motor durability. A new procedure has been added, Refer to PINION EXTENDS BUT REVERSE MOTOR STALLS OR SPINS SLOWLY. REV C: Update Removal and Assembly (R&I) of the Solenoid. Updated: DISASSEMBLE, ASSEMBLE and Install Electrical Kit.

M1391A

ELECTRICAL SYSTEM

SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Added: Description of improvements made to the testing algorithm for GRX software Version P and DCA-8000 software Version E.

PAB1171

ELECTRICAL SYSTEM

GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tuner application will require the use of a Personal Computer (PC) to complete a Bluetooth Communication Interface (BCI) firmware update.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtcutg by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024100
2023100
2022210
2021010
2020420
2019820
2018710
2017131044.3
2016200
2015Viewing610
2014520
2013700
2012710
2011911
2010921
2009521

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.