DASH BOARD CRACKED IN MULTIPLE PLACES. IF AIRBAGS DEPLOY, SHARDS OF THE DASHBOARD WILL GO FLYING. AFTER RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH GMC.
- NHTSA ID
- 11232183
- Incident
- Jul 16, 2019
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 5 NHTSA owner-reported complaints for the 2014 GMC Yukon Denali Xl, most frequently naming the airbags category. 346 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2017 | 1 | 1 |
| Mar 2018 | 1 | 2 |
| Apr 2019 | 1 | 3 |
| Jun 2019 | 1 | 4 |
| Jul 2019 | 1 | 5 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
DASH BOARD CRACKED IN MULTIPLE PLACES. IF AIRBAGS DEPLOY, SHARDS OF THE DASHBOARD WILL GO FLYING. AFTER RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH GMC.
THE DASHBOARD OF OUR 2014 GMC YUKON DENALI HAS MAJOR CRACKS IN IT, ESPECIALLY AROUND THE AIRBAGS. THE TRUCK IS WELL TAKEN CARE OF, AND HAS COVERED PARKING. THERE HAVE BEEN NO ACCIDENTS IN THE CAR, AND WE ARE THE ONLY OWNERS.
I NOTICED A CRACK TO THE RIGHT OF THE INSTRUMENT CLUSTER AND THEN LATER NOTICED A CRACK NEAR THE PASSENGER-SIDE FRONTAL AIRBAG WHEN MY SUV HAD ABOUT 59,000 MILES ON IT. THE CRACKS HAVE GROWN AND ARE NOW CAUSING COMPLETE SEPARATION. I TOOK MY YUKON TO EWING GMC ON 4/29/2019 WHERE THEY ACKNOWLEDGED THAT THERE IS A DESIGN FLAW HOWEVER IT WASN;T CONSIDERED A SAFETY ISSUE AND THUS NOT COVERED. THEY QUICKLY HANDED ME A $1200 QUOTE TO REPLACE IT. I DO NOT SEE HOW A SEPARATED DASH (ESPECIALLY NEAR THE PASSENGER AIRBAG) IS NOT A SAFETY CONCERN. IF MY PASSENGER AIRBAG GOES OFF WITH THE DASHBOARD IN THE STATE IT IS NOW, DANGEROUS SHARDS OF PLASTIC FROM THE DASHBOARD WILL GO FLYING AND BECOME POTENTIALLY LETHAL PROJECTILES.
DASHBOARD CRACKING BY PASSENGER AIRBAG AND ON TOP DRIVER SIDE DASHBOARD.
I HAVE REPLACED TWO DOOR HANDLES ON THIS VEHICLE. ONE UNDER WARRANTY AND ONE I HAD TO PAY TO $180.00 TO HAVE REPLACED AND IN BOTH CASE MY 6 YEAR OLD HAD THEM COME UNATTACHED FROM THE FRAME WHILE HE WAS TRYING TO GET IN. I HAVE OWNED THREE OF THESE VEHICLES AND IN THE FIRST MODEL YEAR 2010 THE DOOR HANDLE FELL OFF, IN THE 2012 MODEL YEAR THE DOOR HANDLE FELL OFF AS WELL. YOU WOULD THINK GM WOULD HAVE ADDRESSED IT IN THE SECOND MODEL YEAR BUT THEY DID NOT THE DEALERS, WHERE IT HAS BEEN REPAIRED SAY IT IS A DESIGN DEFECT, THE FASTENERS ARE UNDERSIZED TO HOLD THE HANDLE ONTO THE FRAME. ONE WOULD THINK THAT GM WOULD HAVE ADDRESSED THAT ONCE IT APPEARED TO BE FREQUENT EVENT. THE DEALERS NOW STOCK IT AS A REPLACEMENT PART. UPON CONTACTING GM THEY TOLD ME IF NHTSA DOES NOT THINK IT IS A PROBLEM WE ARE NOT GOING TO ADDRESS IT. THEY FINALLY CHANGED THE FASTENERS IN THE 2017 MODEL YEAR. YOU WOULD THINK THAT A DOOR HANDLE COMING OFF MIGHT BE DANGEROUS BUT MY CONTACT WITH A GM CUSTOMER ASSISTANCE EMPLOYEE DID NOT SEEM TO THINK IT WAS SERIOUS ENOUGH FOR GM TO ADDRESS AS A RECALL OR A POLICY EXCEPTION.. I THINK ANY CHILD WHO PULLS ON A DOOR HANDLE AND IT COMES OFF IS A SAFETY ISSUE AND I AM APPALLED THAT GM HAS SUCH A CAVALIER ATTITUDE TOWARD SAFETY. THEY DO NOT WISH TO CALL IT A DESIGN FLAW WHILE ALL THE DEALERS THAT HAVE REPAIRED THE HANDLE FOR ME SAY IT IS.. I AM HOPING YOU WILL INVESTIGATE THIS BEFORE SOME CHILD PULLS ON THE HANDLE AND FALLS INTO THE ROAD INJURING THEMSELVES. DOOR HANDLES ARE NOT SUPPOSE TO FALL OFF A CAR AT ANY AGE. I CAN PROVIDE YOU WITH RECEIPTS AND NAMES OF DEALERSHIPS.- IN FACT I CAN GIVE YOU THE VIN NUMBERS OF THE VEHICLES AN YOU WILL SEE THE REPAIR TO DOOR HANDLES .
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
New Vehicle Monitoring Programs Section in IVH
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.