2017 GMC Yukon Denali Xl

The contact owns a 2017 GMC Yukon Denali XL. The contact stated that while driving at an undisclosed speed, the contact was alerted by other drivers that the taillights were inoperable. The vehicle was taken to the dealer and diagnosed as a power train failure. The driver’s and passenger’s side taillights were replaced. The manufacturer was made aware of the failure and opened a case. The contact was referred to NHTSA to file a complaint. The failure mileage was approximately 131,000.

NHTSA ID

11434195

Incident

Sep 17, 2021

Mileage

131,000 mi

HAD THIS VEHICLE FOR NINETEEN MONTHS, 50,000 MILES, BROUGHT NEW, RIGHT BRAKE WORKS INTERMITTENTLY OR NOT AT ALL. THESE LIGHTS ARE COMPLETELY SEALED AND LIGHTS ARE NOT REPLACEABLE, EXCEPT REVERSE BULB. GONE OVER 30,000 MILES SO WARRANTEE NOT COVERED. DEALERSHIP WANTS RIDICULOUS PRICE FOR REPLACEMENT. WHY WOULD YOU DO THIS? LIGHTS NEED TO BE CHANGED SOONER OR LATER? ISN'T IT EASIER TO CHANGE A BULB RATHER THEN AN ENTIRE EXPENSIVE UNIT?

NHTSA ID

11196408

Incident

May 29, 2017

TAKATA RECALL - THE VEHICLE IS CONSTANTLY STATING THAT THE SIDE DETECTION IS TEMPORARILY UNAVAILABLE. WHEN DISCUSSING WITH THE DEALERSHIP THEY STATED THAT THEY ARE AWARE OF THE PROBLEM AND IT IS HAPPENING WITH ALL THE MODELS THAT HAVE SIDE DETECTION SENSORS. THE SENSORS ARE FAILING AND WILL LEAD TO THE VEHICLE NOT STARTING AT ALL IF IT IS NOT REPAIRED IN A TIMELY MANNER AFTER SEEING THE NOTIFICATION ON THE DASH. THEY ARE REQUIRING THE CUSTOMERS TO PAY FOR THE REPAIR EVEN THOUGH IT IS SOMETHING THAT IS A KNOWN PROBLEM ACROSS MODELS AND NOT SPECIFIC TO ONE MODEL VEHICLE.

NHTSA ID

11182738

Incident

Feb 19, 2019

Mileage

41,000 mi

TL* THE CONTACT OWNED A 2017 GMC YUKON DENALI XL. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXHIBITED A BUFFETING EFFECT. BOMMARITO BUICK GMC WEST COUNTY (15736 MANCHESTER RD, ELLISVILLE, MO 63011, (636) 391-7200) TEST DROVE THE VEHICLE AND PERFORMED A PICOSCOPE DIAGNOSTIC TEST, BUT WAS UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS AND REPAIR. THE FAILURE CAUSED HEADACHES AND DIZZINESS AND MEDICAL ATTENTION WAS NOT SOUGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONDITION WAS NORMAL AND THERE WAS NO REPAIR. THE MANUFACTURER PROVIDED A 2018 GMC YUKON DENALI XL AS A TRADE-IN. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

11121890

Incident

Jan 1, 2018

PI to help diagnose A/C concern

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.