RoadVitals

2019 Volkswagen Arteon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Sep 17, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 6, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2019 Volkswagen Arteon, most frequently naming the tires & wheels, airbags and brakes categories. 1 safety recall has been issued covering this model year; and 429 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels228.6%
  • Airbags114.3%
  • Brakes114.3%
  • Driver assistance114.3%
  • Electrical114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V135000

SERVICE BRAKES

Mar 6, 2020
732 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
The risk: An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.
The remedy: Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began April 3, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47P8.
Volkswagen Group of America, Inc.Manufacturer number 47P8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectrical
Filed Sep 17, 2024

Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.

NHTSA ID
11614973
Incident
Sep 6, 2024
Tires & wheels
Filed Apr 3, 2023

The contact owns a 2019 Volkswagen Arteon equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 245/35/R20, DOT Number: (N/A). The contact stated while driving 50 MPH, the vehicle started shaking without warning. The contact pulled over on the side of the road and noticed that the front passenger’s side tire had a bump on the sidewall. The vehicle was taken to the dealer and the tire was replaced. On another occasion, the contact noticed that the front driver’s side tire had a bump on the sidewall. The vehicle was taken to the dealer again and the tire was replaced. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA ID
11515251
Incident
Nov 17, 2021
Visibility
Filed Aug 26, 2022

Sunroof blew out at 70mph making a sound like a gunshot from within the car. Nothing externally or internally hit the glass. Sunscreen protected the passengers as 75% of the glass blew out and scratched the roof, trunk and back panels of the car traveling at highway speed. Car was under manufacturer’s original factory warranty but when the VW dealer contacted VW they denied it being a warrantable item despite the warranty book saying defective glass is warranted. My comprehensive auto insurance is paying for the new sunroof and extensive paint costs minus my out of pocket deductible.

NHTSA ID
11481439
Incident
Aug 11, 2022
Tires & wheels
Filed Jul 14, 2021

The contact owns a 2019 Volkswagen Arteon equipped with Continental tires, Tire line: ProContact TX, Tire Size: 245/35/R20, DOT number: (N/A). The contact stated that on several occasions at different intervals while driving at various speeds, the driver’s and passenger’s side front and rear tires experienced blowouts. After each blowout, the spare tire was placed on the vehicle. The vehicle was then driven to a tire repair facility and the tire was replaced. The manufacturer was notified of the failure but provided no assistance. The approximate tire failure mileage was 40,000.

NHTSA ID
11424854
Incident
Jul 10, 2021
Mileage
40,000 mi
Driver assistance
Filed Jun 10, 2021

The rear view camera will occasionally not work. The first symptom is that the touchscreen instrument panel displays a pop-up dialog, randomly while driving, that says, "ParkPilot is not available right now." This dialog needs to be cleared by pressing "OK" before the rest of the navigation can be seen again. The more troubling symptom is that the rear view camera will occasionally not come on when either shifting into Reverse gear or even pressing the physical Rear View Camera button. I believe the two symptoms are related to problems with the vehicle's sensors and may be related to another recall that exists in the 2021 year of the same model (Arteon), with campaign number 20V716000. The dealer has not been able to reproduce the problem, but the issue occurs intermittently and causes a potential safety risk.

NHTSA ID
11420476
Incident
Jun 9, 2021
Brakes
Filed Feb 8, 2021

HELLO, THIS VEHICLE IS WARPING ROTORS IN THE FIRST 10,000 MILES OF OWNERSHIP AND COULD CAUSE A WRECK. WHEN DRIVING AT HIGHWAY SPEEDS AND APPLY LIGHT PRESSURE TO THE BRAKES I GET HEAVY VIBRATION IN THE STEERING WHEEL AND THE VEHICLE FEELS UNSAFE. THE DEALERSHIP WILL NOT REPLACE UNDER WARRANTY. VERY UPSETTING.

NHTSA ID
11395246
Incident
Feb 4, 2021
Mileage
14,000 mi
Filed Jan 14, 2021

2019 VW ARTEON SE WITH 4 MOTION,15000 MILES. LOUD NOISE WITH SHAKING AROUND 2000 REV/MIN AROUND 40MPH COMING FROM PASSAGER FRONT SIDE, ANNOYING. I DO NOT KNOW WHAT HAPPENED,

NHTSA ID
11388192
Incident
Jan 14, 2021
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Arteon by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023131038.7
2022400—
2021144053.3
2020200—
2019Viewing710—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.