The 005F Information Electronics Control Module which is the central infotainment computer, failed on my 2022 Volkswagen Arteon while under factory warranty. While the side mirrors lights and audible parking beeps still operates from secondary modules, the main dashboard infotainment screen is completely blacked out. This total hardware failure resulted in the permanent loss of the rearview backup camera, creating an immediate safety hazard and actively violating Federal Motor Vehicle Safety Standard FMVSS 111 as well as the malfunction of the SOS button. My authorized dealership, Riverhead Bay Volkswagen, confirmed the part is on an indefinite nationwide manufacturer backorder with no ETA, leaving the vehicle in a safety compromised state with no legal repair timeframe. This problem first appeared 9/8/26
- NHTSA ID
- 11765791
- Incident
- Sep 8, 2026