2022 Mercedes-Benz AMG SL63

At the end of a drive on XXX as i was pulling into the parking spot i smelled smoke in cabin. After parking and exiting the car i noticed smoke from left rear quarter panel above the wheel roughly. i opened the trunk and saw flames jut in wiring hole ahead of the trunk in rear left area. called the [XXX] and within a minute the acr was engulfed in flames and the whole back area and cabin burned down before the fire department turned off the fire. I beleive this might be related to safety recalls but all safety recalls on the vehicle were done by MBUSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11771774

Incident

Oct 16, 2026

MBUX system would not turn on. Warnings of Blind Spot in operatable, Parktronic not operatable. Was not able to access any features through MBUX. Climate Control, Operation of Covertable Top, Maps, all options run through MBUX. It was a safety issue because the battery light comes on, after being on charge, and without access to MBUX, you do not know if the car will stall on the freeway, or at a stop light. Safety issues also around front lift without cameras access. The vehicle was inspected at the Mercedes Benz Dealer and they fixed it, but after a day, the battery still isn't charging after numerous attempts and recalls on 12v rewiring. Since I have bough the vehicle, many warning lights have always come on, been ficed and then come back on.

NHTSA ID

11646137

Incident

Feb 19, 2025

When driven on the highway, speed drops abruptly down (65 mph to 40 mph) stuck on 4 or 3rd gear in this automatic 9 speed transmission and gear won't shift up causing engine rpm rise over 3000 & gas pedal won't have effect even it was pushed down to floor all the way. Almost rear ended in multiple occasion & it is extremely dangerous to change lane to get off to safety as car does not respond to throtle up or gas pedal to speed up. Dealer was not able to duplicate issue in two service visit & this already happened third time in a raw and car is back in dealership for diagnostic. No warning nor malfunction light at all when this happen

NHTSA ID

11592322

Incident

May 17, 2024

Initially got a transmission malfunction warning and to turn car off. The cars battery keeps dying at only 1500 miles. Constantly needs to be on trickle charger. Recently the car died, charged battery. Car turned over for 3 seconds then stalled. Now car even with full battery with turn over but will not start whatsoever. Has to be towed. Multiple people ok forms reported this same issue.

NHTSA ID

11589219

Incident

May 16, 2024

See attached document for complaint

NHTSA ID

11577112

Incident

Oct 26, 2023

Complaint Customer states the check engine light is on in the instrument cluster. The customer may also complain of rough running. The following DTC is stored in the ME control unit (N3/10): P152C00 ‑ A leak was detected in the intake air system (cylinder bank 2) Cause Previous engine control unit software Remedy Update the ME control unit software (see below for the remedy variants), clear the DTC, and perform the following test drive: • Driving the car a short distance (<10 miles) in Comfort mode with ECO stop/start disabled • Shut the engine off and let the bus go to sleep • Drive the car again a short distance (<10 miles) in Comfort mode with ECO stop/start disabled Remedy software variants (the car will NOT have both): For vehicles with SA code 802/803 without code 053: A 177 903 95 07 For vehicles with both SA codes 803 and 053: A 177 903 96 07

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in the background, which takes about 8 minutes to install. During this time, the vehicle can be driven without any restrictions, and the new software will be active with the next ignition cycle. Remedy MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status Schlüssel‑ID = "ID is not valid" and Anlernstatus = "IC is initialized", as shown in the attached image (image_2). Please run the XENTRY guided test for the listed DTCs and provide the results.

Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil quality of the transfer case over time Remedy 1. Check initial quick test for faults in the following control units. N45 or N15/7 ‑ All‑wheel drive (ARS) N127 ‑ 'Drivetrain' (PTCU) control unit Y3/8 ‑ Transmission control for 9‑gear transmission (VGS) N3/10 ‑ Engine electronics for combustion engine If faults are present: Process them as per the guided test in Xentry. If no faults are present: 2. Check the transmission oil level If the oil level is correct: 3. Unplug the connector for the transfer cases control unit and reassess the vehicle on a subsequent test drive If the complaint no longer occurs with the control unit disconnected: 4. Perform an oil change of the transfer case according to WIS specifications ‑ Collect an oil sample of the original fluid 5. Complete all transfer case Tech‑in processes located under VG Control Unit > Adaptations ‑ Resetting the oil service data ‑ Calibration of N15/7 5. Perform road test of vehicle to bring transmission to operating temperature (>60C ) 6. Operate vehicle in full circle with steering at full lock ‑ 5x to the left ‑ 5x to the right Return the vehicle to the client and request they drive the vehicle for at least 200 miles and return if the concern is not resolved. The extended drive will ensure the clutches are properly conditioned with the new oil and should resolve the concern. If this LI has already been applied to the vehicle, please submit a TIPS case to the Powertrain inbox with the following information: ‑ Initial quick test with fault freeze frame data ‑ Initial transmission EEPROM data ‑ VGS and Transfer Case Control Unit Log (N45 or N15/7) ‑ Special Acquisition Data .txt file (Transfer Case Control Unit > Special Procedures > Procedures for support queries to market support > Special Data Acquisition) ‑ Photo of the original oil condition ‑ What color was the fluid drained from the transfer case before the oil change? ‑ Was an oil sample collected, and can you provide a photo of the original fluid? ‑ What color and part number fluid was used during the oil change? ‑ How far was the vehicle driven after?