Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 21, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported
Overview
Our database contains 5 NHTSA owner-reported complaints for the 2022 Nissan Maxima, most frequently naming the body & structure, brakes and engine categories. 74 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in May 2023. Most recent month: 1.View as table
Monthly owner complaints for the 2022 Nissan Maxima
Month
Complaints filed
Cumulative
Nov 2022
1
1
Mar 2023
1
2
May 2023
2
4
Jun 2024
1
5
What owners report
Complaints grouped by the component NHTSA recorded
Body & structure125.0%
Brakes125.0%
Engine125.0%
Exterior lighting125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Brakes
Filed Jun 21, 2024
Crash reported2 injuries reported
The contact owned a 2022 Nissan Maxima. The contact stated that while her granddaughter was driving at 40 MPH and attempting to stop at a stop sign, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop. As a result, the driver swerved in an attempt to avoid a collision, side-swiping the vehicle ahead and colliding with 3 light poles before coasting to a complete stop on the shoulder of the roadway. The air bags did not deploy during the impact, resulting in the driver sustaining minor injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. A police report was filed. The contact's granddaughter sustained nondescript injuries to her head and knees but did not seek medical treatment. The contact also stated that, though she was made aware that the driver of the other vehicle had reported injuries, the injuries and treatment were unknown. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ID
11595822
Incident
Jun 30, 2022
Body & structure
Filed May 30, 2023
On February 10, 2023 I purchased a 2022 Nissan Maxima with a little over 19,000 miles on it. Which has a warranty for up to 104,000 miles. Currently at a little over 25,000 miles. Maybe a week later I noticed a noise coming from the rear, so I informed the Finance Manager, Paul. He then goes on to tell me that he's going to schedule a service appointment. The day I went to Barnes Crossing of Starkville they kept saying they didn't see anything or didn't know what was going on. So the finance manager scheduled an appointment with Nissan. When I get there is when I find out the rear end of the car has a lot of parts not connected. As the man at Nissan stated, it's a mess. Which he also took pictures of and sent them to me. Which I sent the pictures to the Finance Manager, Paul. He asks how much is the broken parts, which I had no clue due to it would have to go to a body shop. He mentioned that he would look for another Maxima, that he could trade me out. My complaints about this car startedHe mentioned I would have to take it was going to take a body repair shop. I then inform Barnes Crossing of Starkville. I was told by the finance manager the he would find a body repair shop but never did. Then because there's this strong odor in the car, I tried to get it clean cover it with air fresheners and still the smell is strong. So one day I go in the truck and pull everything out and to my surprise it's full of water. Which I have picture, not only is it full of water looks like mold spots, etc. I tried to clean it and some of the spots would not go. I informed him of this still he was saying they was going to find me another car, still no car. The trunk of the car is steady getting full of water. Nothing is being done, I reached back out and was told I'll have to do the whole process over again because a credit report is only good for 30 days. Which I've been complaining about this car a week after I received it.Mold and water keep appearing I’m sick
NHTSA ID
11524488
Incident
Feb 10, 2023
Filed May 19, 2023
Panoramic sunroof lining started to droop and hang on the back portion of the panoramic roof blocking my view before the car reached 2,000 miles. Dealership refuses to fix stating they would have a Nissan representative look at it and make the repair stating the cost would be over 3,000 dollars. After bringing my vehicle I’m twice and leaving at the dealership for over a week, it was never looked at and I was told to pick it back up and would be contacted once they speak to Nissan. After dozens of calls and no returned calls with my questions, my car now has 7900 miles and I am stuck with the fabric rolled up and taped to keep from blocking by view. This was done by the dealership prior to me picking up my car from Them. The back seat has the sun and glare constantly in the car due to me not being able to block the light. I’m Still fighting this issue with them. Nissan consumer affairs will not return my calls after the representative left me a message stating I could call them back anytime with any concerns or questions even though my several messages asked that a Nissan engineer or representative inspect my car. My dealership stated, prior to promising me Nissan would look at it, said that someone’s head or a heavy box could have put a dent in the framing around the sun roof from the inside of my car even though no one but my 73 year old mother has sat in the back seat ONE time. I don’t know what else to do to have this taken care of. My brand new car should not have a 3,000 issue I should have to cover the costs for. The steering wheel also rattles when driving and you can hear air flow coming through the back seat area from a window or the sunroof. I also mentioned the air noise issue to Nissan with no return call regarding this.
NHTSA ID
11522774
Incident
Dec 11, 2022
Exterior lighting
Filed Mar 21, 2023
The contact owns a 2022 Nissan Maxima. The contact stated that while operating the vehicle at night with the headlights illuminated, the driver’s side light beam had a dark shaded spot in the illuminated light field and the light field was directed approximately 35 degrees to the left creating both visibility hazard for the driver and a blinding hazard for oncoming traffic. The vehicle was taken to the local dealer who replaced the driver side headlight assembly, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 2,700.
NHTSA ID
11512982
Incident
Feb 13, 2023
Mileage
2,700 mi
Engine
Filed Nov 3, 2022
Fire reported
I'm investigating a fire in this vehicle. The owner was driving and noticed a smell of rubber or electrical burning. He parked the car and noticed a small amount of smoke from the passenger side of the hood area. It was dark out and he opened the hood and went to get a flashlight. he went about 100 yards to his truck and looked back and the engine compartment was on fire. The owner states the car has around 8000 miles on it and he has recently had an odor of something burning but finding nothing when investigating that. He states the vehicle has run fine and the last commute was approximately 5 miles before the fire. The car was a total loss because of the fire it was completely consumed. I am the fire marshal for this jurisdiction.
NHTSA ID
11492052
Incident
Nov 2, 2022
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
NTB09-131C
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C
STRUCTURE:BODY
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
NTB19-042F
ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; SERVICE BRAKES
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
NTB19-071D
AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB22-027B
ELECTRICAL SYSTEM
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.