RoadVitals

2002 Nissan Maxima

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
205
Latest Mar 24, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Aug 9, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
23 injuries, 6 deaths reported

Overview

Our database contains 205 NHTSA owner-reported complaints for the 2002 Nissan Maxima, most frequently naming the engine, airbags and electrical categories. 9 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 82 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Aug 9, 2022
375 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Nissan North America, Inc.View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2020
307,962 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Nissan North America, Inc.View on NHTSA.gov

AIR BAGS

May 15, 2015
1,090,569 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy: Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Nissan North America, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalEngine
Filed Mar 24, 2025

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11650053
Incident
Mar 10, 2025
AirbagsExterior lighting
Filed Mar 5, 2025

Driving vehicle on road and the accelerator pedal no longer working vehicle. coasted to the side. Car had to be towed. Vehicle cranking without problem but will not accelerate pedal goes to floor. At consideration of purchase of vehicle, car fax and all details about vehicle were viewed for possible purchase. Items on recall are now a concern as a safety issue.

NHTSA ID
11646469
Incident
Mar 5, 2025
Filed Jan 27, 2025

unknown. Vehicle on roadway and it just stop accelerating in the middle of traffic. Research of vehicle before purchase refers to several issues that I would like to verify that those items are not a factor in my use of my vehicle. I have concern about lights, airbag, sensor, and I dont want to have a problem where I am in danger or others.

NHTSA ID
11638885
Incident
Jun 1, 2024
Other / unspecified
Filed Nov 9, 2022

the vehicle failed front wheel bearing replacement. I took it to the mechanic because when i was driving there was a very loud noise and didn't feel well. The mechanic told me that I could have had an accident because the tire was about to come off the vehicle.

NHTSA ID
11492851
Incident
Oct 18, 2022
Airbags
Filed Aug 12, 2022

The contact owned a 2002 Nissan Maxima. The contact received notifications of NHTSA Campaign Number: 20V-008000 (Air Bags) and would like to be removed from the recall distribution list as he is no longer the owner of the vehicle. The local dealer was not contacted. The manufacturer was contacted.

NHTSA ID
11479081
Incident
Aug 12, 2022
EngineFuel systemSteering
Filed Dec 28, 2021

When I first purchased this car I had immediate problems with the power steering fluid. The check engine light has remained on the entire time. But the car was hemorrhaging fluid, groaning, whining, and my steering was becoming extremely loose. I call the dealer that sold me the car, because I dropped 4 grand on what seemed like a nice vehicle with under 100k on it. Well, I bought the car right off the lot and they refused to repair it. Cool, I respect that. IF the inspection reports and other papers are clearly falsified. It couldn't have passed inspection under normal situations. But since the dealer owns their own shop, they could slap stickers on busted vehicles and send them off to be sold. Eventually they do me " A favor" by replacing the power steering actuator/pump hoses & did work on towards a DTC code P0550. They give me that favor by charging me only for the parts, no labor. Totally cool, if work was done. It still has the same electrical tape in areas that was "fixed". They clear my codes and off I go. Engine light cuts on again and I'm having the same issues. My power steering fluid looks like it's boiling or bubbling as well. Still getting the P0550 code as my main DTC. Except now, I'm having major problems and my car has been sitting for a month. Not sure if the leaky fluid corroded components from before. As of now I'm throwing DTCs for P0171, P0305, P0550 (twice), believe I have a vacuum leak, my exhaust system is damaged internally from the misfire codes and has also broken apart near the rear muffler, among other pending codes. Lastly, I was coming home from work and my car completely loses power and bogs waaaay down. Engine light is flashing and I have no control or power. I limp home, park the car, and haven't drove it since other than for test drives. After countless repairs for the same issues, among new repairs and issues I'm broke. Issues started on 3/24 through 12/21 Not had this car for a year and it's been a constant pain ever since.

NHTSA ID
11445236
Incident
Mar 24, 2021
Airbags
Filed Aug 21, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE GILMAN NISSAN FORT BEND LOCATED AT 26001 SOUTHWEST FWY, ROSENBERG, TX 77471, AND AFTER TWO DAYS IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT WHEN SHE PICKED UP THE VEHICLE, THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11350625
Incident
Aug 21, 2020
Mileage
123,000 mi
Engine
Filed Jun 2, 2020

TL* THE CONTACT OWNS A 2002 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) AND WOULD NOT RECEIVE A SECOND FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *BF CONSUMER STATES THAT WHEN VEHICLE WAS PURCHASED THE SERVICE ENGINE SOON LIGHT CAME ON. CONSUMER STATES THAT WHEN VEHICLE IS DRIVEN AT 60 MPH IT SHUTS OFF. CONSUMER SAYS THE CRANK POSITION SENSORS, CAM SHAFT POSITION SENSORS, AND VARIABLE TIMING CONTROL SENSORS CODES CAME UP. CONSUMER SAYS THESE ARE THE SAME CODES THAT WERE COVERED UNDER THE RECALL. *DL

NHTSA ID
11326979
Incident
May 31, 2020
Mileage
130,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan Maxima by model year
YearComplaintsRecallsInvestigationsIssue Index
2023100
2022500
2021300
2020211044.5
2019181050.4
2018362155.1
20171034162.5
20161428159.4
2015100
2014950040.1
2013620034.2
20121070036.8
20111060036.5
20102751038.8
20093391038.4
2008780140.7
20071291140.9
20065762044.8
20059482045.1
20041,4252149.3
20032064153.8
2002Viewing2059159.5
20011727154.2
20003603051.0
19991654050.3
19981136057.5
19971026163.2
1996965054.9
19951525363.1
1994895052.5
1993786161.1
19921105262.7
1991764054.0
19901064053.2
1989624055.9
1988601263.3
19871761265.2
1986602270.7
1985542271.4
1984300251.1
1983502
1982402
1981000
1980000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.